Problem with files on creative cloud

Similar Questions

• Main problems, managing files on Creative Cloud drive

  I decided to place my Lightroom (and intelligent previews) catalog on my drive of 20 GB creative cloud that I use more than one computer. I usually update of the catalog on my Windows machine. However, when I open the same catalog in Lightroom on my Macbook, a copy of the LRCAT file is automatically created on my disk storage CC. Can someone tell me why this happens? This is beyond frustrating!

  Hi Ramone,.

  First of all, I would say that creative cloud is not the right place to store the catalogue, as there are problems with permission on the cloud.

  Also you try to launch Lightroom with the catalogue still recorded on creative cloud?

  If so, then try to move the catalog on disk Local once and then launch Lightroom and see if duplicate catalog is created or not?

  Kind regards

  Tanuj

• Problem with the Adobe Creative cloud Page cannot do anything with my files

  Hi, I have the videos of Creative cloud Page but my doesn't seem like it.

  I don't have the same options and I can not download a folder for example.

  Can ' t be a shared folder?

  Thank you

  Hi Mleanardo,

  That makes sense, creating a zip of multiple files is certainly a usable solution, and as I mentioned, other improvements are underway.

• Problems with paying for creative cloud

  Hello, I get a message that my card cannot be used to pay for creative cloud membership.
  I have not changed anything, and the card is valid until December this year.
  I changed the computer to a new one.
  On my account, I see that 525 reserved SEK

  
  

  What is the problem?

  
  

  LG
  

  Lars salvation,

  You will need to contact support by calling/chat for this query.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Problem with installation of creative cloud

  Hello

  My problem is the following:

  Creative cloud was unable to complete the update process and it list Type 1 error, I checked in the AdobeHelp for troubleshooting page, he advised to uninstall the cloud creative using Creative Cloud Uninstaller and after it was done, I started the installation again but the problem remains the same. In addition, Photoshop and Lighroom disappeared from my computer.

  After that I tried the anoter solution using AdobeCreativeCloudCleanerTool, but the result is always the same, now after all these actions nothing works.

  If you mean the error code 1, error "Unable to install" received when installing Adobe Creative Cloud desktop application

• Problem with purchase student creative cloud with PayPal payment option

  Dear support staff,

  Today, I tried to buy the student a year paid Adobe Creative cloud subscription.

  My PayPal payment went through (got an electronic confirmation during the total calculated), however, the purchase form off, noticing that my billing address and my 'credit card details"were inconsistent. I have not entered any information good credit card and PayPal account has the same information that I applied.

  Please get back to me, I already paid for the product, still can not use it again.

  Kind regards

  Dirk S. Meyer

  Hi Dirk,

  Please check for active subscription. Follow this link:

  Manage your Adobe Creative Cloud membership

  or

  You can contact our customer service to get the verified account subscription:

  Contact the customer service

  Kind regards

  Chirag

• Problem downloading file have creative cloud

  Not able to download the original illustrator on cloud site, telling me error PostScript - very frustrating, I need to work with this file. What is the problem?

  If you're on a Mac and you try to download with Safari, overview tries to convert the file, because somehow a .ps is added to the .ai file.

  Simply find the file downloaded in your download folder, remove the .ps and keep the .ai extension.

  That's what happened to me last week, seems to work fine now (not .ps added more)

• (Problems with invoice payment creative cloud DR Software Download) - Problemas com o pagamento da conta creative cloud DR Software Download

  
  

  
  

  Is the membership of the CC the package, but the credit card bill comes a burden the company DR SOFTWARE DOWNLOAD ... The real problem is as Adobe sent me an email saying it was confirmed my decision to not renew the association but what has not happened ... do not cancel my subscription finally ... the company charged me and I want to the product

  Help by: Google translate
  

  FIZ a pacote CC adesao, very na fatura do card for credito esta vindo uma cobranca da empresa DR SOFTWARE DOWNLOAD... O real problema, e as an adobe me mandou um email dizendo confirmada a minha nao facilitate gave faith an Associação, mas isso não del... Não cancelei minha assinatura, finally... an empresa I e cobrou had quero o produto

  The CC bought in November 2015 is cancelled as a means of payment for the renewal of the CC (per month) is not.

  You can make a new purchase.

  Concerning

  Stéphane

• Problem when I try to access my files on creative cloud

  Hello

  When I try to access my files on creative cloud, I have the following problem:

  

  Could you help me solve this problem?

  Thank you and best regards,

  Frances W.

  Hi francoisew,

  Can you try to access files on another browser?

  Thank you

  Kapil

• Missing or deleted files in creative cloud files

  Our team has had problems with files deleted or missing from our creative cloud files (thanks to time machine). Did anyone else encounter this problem or is their a way to display a log of our activities cloud creatives?

  Hello

  Your question looks like something that our clients see already files are removed from the creative clouds

  Please send your log files so that we can be sure about that.

  Newspapers are located in

  Mac:

  The log file can be found here:

  /Users//Library/Application Support/Adobe/CoreSyncSync/CoreSync-YYYY-MM-DD.log

  (where YYYY-MM-DD indicate the date of the last log)

  Note: The user of library users folder is hidden at startup with 10.7 or higher

  See http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  Windows:

  The log file can be found here:

  C:\Users\\AppData\Roaming\CoreSync\CoreSync-YYYY-MM-DD.log

  (where YYYY-MM-DD indicate the date of the last log)

  Note: The AppData folder is hidden by default this doc shows how to show if necessary

  http://helpx.Adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html

  Please the zip and send them to [email protected] with this forum URL in the email.

• Recovering the lost files of creative cloud

  I got a lot of files synchronized up to cloud/assets/files creative and last night I suffered a catastrophic disk failure. Try to get everything loaded up today I try to get to my files in the creative cloud and it's showing as empty. Where and how can I recover my files?

  Please check http://blogs.adobe.com/richardcurtis/2013/09/10/never-loose-your-files-again-with-adobe-cr creative-cloud-Archives-feature / is useful or not.

  Concerning

  Stéphane

• I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance)

  I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance), whatever?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I can't delete a file on creative cloud.

  I have a file on creative cloud, it's a configuration file. The name of the file is AdobeIllustrator1 and has been done automatically when I put the settings in Illustrator to be saved on the cloud, but there is some sort of error with the file. It does not work and I can't remove it. I removed the setting that makes the file, but the file does not have to disappear. Whenever I start the computer come from a mistake, it says that it cannot synchronize my files and creative cloud program, there is a red triangle with a! in it. I tried to remove it from the cloud, but there, it says ' year error has occurred, please try again. " I have not now what to do, please help.

  Yes, there was a mistake. We removed the AdobeIllustrator1 element for you.

• Problems with file extensions, Vista is slow and crashes

  Salvation of problems with file extensions...   My computer is very slow and is stuck...

  Hello

  Use the startup clean and other methods to try to determine the cause of and correct problems.

  -----------------------------------------------------

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

• I have a problem with file compression and then not be able to extract their share at a later date

  original title: file compression

  I am running Vista Home Premium on my laptop. I have problems with file compression and then not be able to extract their share at a later date. For example, I sent a file compressed to my instructor and she pointed out that she had a .zipx extension and the fact that she was unable to extract the files of ranking. Can someone help me with this problem?

  Hello

  1. do you have a third party compression/extraction of software installed on your machine?
  2. do you get an error message when you try to extract the files?
  3. is the relevant question for the particular file type?
  4. don't you make changes to your computer before the problem?

  Follow the steps and check if they help.

  Step 1:

  Open zip files is to open the folder and drag the content to another folder.

  See article:
  Compress and uncompress files (zip files)

  Step 2:

  If you have a third party software to Compress/decompress, I'd Uninstall it employs the way Windows compression and decompression of files/folders and see if they help.