Problem downloading file have creative cloud
Not able to download the original illustrator on cloud site, telling me error PostScript - very frustrating, I need to work with this file. What is the problem?
If you're on a Mac and you try to download with Safari, overview tries to convert the file, because somehow a .ps is added to the .ai file.
Simply find the file downloaded in your download folder, remove the .ps and keep the .ai extension.
That's what happened to me last week, seems to work fine now (not .ps added more)
Tags: Illustrator
Similar Questions
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I have a problem downloaded the creative application cloud on my Mac... it said there was a problem with the error code and the download process: 201... Anyone know what this means?
Help creating cloud / cloud creative applications download error
http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html
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Can not download files on creative cloud
I cannot download files to the creative cloud.
They are just JPEGs. I was able to do 2 months ago, but now I can't. It lets me select the file and displays the status bar, but when it is complete nothing is downloaded. I even tried just drag n dropping the file... still the same thing.
I thought that maybe I was over my limit, so I deleted everything that was in my files and in the trash, but it still does not work.
I'm Mac OS 10.7 and 10.6 Safari, Chrome and Firefox. I tried it at work and at home with the same results. There honestly me confused. Any help would be appreciated.
You still see this behavior? Try to clear the cache and cookies in your browser, but as you've tried multiple browsers and computers that can't help. If you still encounter a problem after that please email me your Adobe ID to [email protected].
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Main problems, managing files on Creative Cloud drive
I decided to place my Lightroom (and intelligent previews) catalog on my drive of 20 GB creative cloud that I use more than one computer. I usually update of the catalog on my Windows machine. However, when I open the same catalog in Lightroom on my Macbook, a copy of the LRCAT file is automatically created on my disk storage CC. Can someone tell me why this happens? This is beyond frustrating!
Hi Ramone,.
First of all, I would say that creative cloud is not the right place to store the catalogue, as there are problems with permission on the cloud.
Also you try to launch Lightroom with the catalogue still recorded on creative cloud?
If so, then try to move the catalog on disk Local once and then launch Lightroom and see if duplicate catalog is created or not?
Kind regards
Tanuj
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Problem with files on creative cloud
When I connect to Creative.adobe.com/files, I can see the buttons on the top to find, download, organize and Recycle Bin, files and folders, but I don't see any file or folder.
• If I try to download a file, it tells me the download is in progress, but nothing happens.
• If I try to create a folder with a name, he said the record already exists (and no, I'm sure I already do not have a folder with this name since I've never been able to create any folder)
Yes, I did:
• Empty my memory cache
• Try different browsers
• Try to different computers
• Spend hours looking online for a similar problem
If anyone can help me or you have a similar problem, it would be great (no, great!) to hear from you.
Thank you and good day,
Ben
Benedict please email me your Adobe ID to [email protected]. We'll get the problem solved.
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I have problems in installing the creative cloud, because mark "error 206" and not let me download. What could be the cause of this problem? and that he could fix?
Error 201 & 205 & 206 & 207 or several U43 errors
-https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
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I have creative cloud on old acrobat to want just laptop - not sure that I need - to read, edit and combine files. I want to install the new laptop - how to do basic software?
Hello
You can check the following link and download Acrobat on your new machine.
https://creative.Adobe.com/products/Acrobat
You simply allow the way which you license your CC package.
Concerning
Sukrit diallo
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I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help
Please refer to the threads below where the issue has been addressed:
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Problem when I try to access my files on creative cloud
Hello
When I try to access my files on creative cloud, I have the following problem:
Could you help me solve this problem?
Thank you and best regards,
Frances W.
Hi francoisew,
Can you try to access files on another browser?
Thank you
Kapil
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Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.
What gives?
allow at least a day working pst for your purchase to complete. Today is Saturday afternoon pst.
After this time, check your account, Adobe ID Code
If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I am a student and should have creative cloud as part of my tuition. I downloaded last year and everything worked fine. Now, for some reason, my licenses have expired.
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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have creative cloud and prem pro 2015 want download cs6 for reminder
Hello
I have creative cloud and prem 2105 pro and 2014, but I still need to burn documents on dvd. I tried to follow the instructions to access the download for cs6 to desktop creative cloud applications, but it doesn't show up. Help?
Still is a part of Premiere pro CS6. You must install the Premiere Pro CS6.
Please visit: How to find and install the previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team
or a topic #3 here: download previous versions of Cloud Creative applications
for detailed instructions on the subject to find and install the previous versions.
Please note: If you are using a trial membership, so you will not be able to download previous versions.
I hope this helps.
Concerning
Megha Rawat
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Hi, I have Creative cloud together, is what it means that I can download MUSE for free?
Muse is included in the complete package. All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html
You can download any Adobe application. The cost is when you want to use it beyond a trial period. Since you have already paid, you can use the software at will.
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I bought a desktop computer and wanted to know if I am able to have creative clouds on this plan as well as my laptop with the same problem, I'm currently?
Your subscription license allows you to have two facilities activated, so if both machines meets the system requirements so you should be able to install and connect the two.
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I have creative cloud for photographers - Lightroom & Photoshop. I want to add this membership to my laptop. When I downloaded creative cloud to my laptop, she wants to give me a 30 day trial. How do I just add to my current subscription?
You simply need to connect through the CC desktop application, then install applications through it.
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud creation help / sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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