Problem downloading file have creative cloud

Not able to download the original illustrator on cloud site, telling me error PostScript - very frustrating, I need to work with this file. What is the problem?

If you're on a Mac and you try to download with Safari, overview tries to convert the file, because somehow a .ps is added to the .ai file.

Simply find the file downloaded in your download folder, remove the .ps and keep the .ai extension.

That's what happened to me last week, seems to work fine now (not .ps added more)

Tags: Illustrator

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