Problems with paying for creative cloud

Similar Questions

• I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance)

  I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance), whatever?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I pay for Creative Cloud [twice] already but when I installed Photoshop cc press 'BUY NOW' which is bad for me?

  I pay for Creative Cloud [twice] already but when I installed Photoshop cc press 'BUY NOW' which is bad for me?

  Hi itthipoll10380773

  Please try the following steps to resolve this problem:

  1. Rename the folder SLCache in SLCacheold, present at the following location:

     Windows: C:\Program Files (x 86) \Common Files\Adobe

     Mac: System/Library/Application Support / Adobe

  2. Rename SLStore file toSLStoreold, present at the following location:

     Windows: C:\ProgramData\Adobe

     Mac: System/Library/Application Support / Adobe

  3 Rename the OOBE OOBEOLD folder

  Windows : C:\Users\User name\AppData\Local\Adobe
  MAC: ~/Library/Application Support/Adobe

  Later, please try: connect and disconnect activate Cloud Creative applications

  Moreover, I recommend to contact customer service and cancel your subscription.

  Kind regards

  Rahul

• Hello, I'm paying for creative cloud but I can't as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello, I'm paying for creative cloud, but it does not accept my payment details as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello

  You must create a new Adobe ID with a new email and select Hong Kong as the country.

  ^ Ani

• I have a problem watching tutorials for creative cloud.

  I have a problem watching tutorials for creative cloud.

  You are still having trouble? What type of problem are you having?

• Pay for creative cloud but...

  All the buttons next to my downloaded Apps say 'Start test'... why this is happening when I'm in charge for creative cloud?

  Try this solution: sign activation, or connection errors. CS5.5 and later, Acrobat DC

  The number 3 'Check your hosts file'

  Best regards

• Problems with paying for full range

  Hello Adobe,

  It's been a while since I tried Photoshop and I took a few lessons on Illustrator. I complained on prices at the beginning, but now I use it and learn, that I'm starting to see it is worth the money.

  First time I paid for an annual rights Photoshop paid every month and now I have decided that I would give it a try for the full range for $49.99. So, today, I tried to pay for the full suite but payment is always under review due to a problem, I am writing to ask if everything is okay, since I didn't have the opportunity to cancel my previous plan to upgrade to the full range.

  Thanks in advance.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Problem with installation of creative cloud

  Hello

  My problem is the following:

  Creative cloud was unable to complete the update process and it list Type 1 error, I checked in the AdobeHelp for troubleshooting page, he advised to uninstall the cloud creative using Creative Cloud Uninstaller and after it was done, I started the installation again but the problem remains the same. In addition, Photoshop and Lighroom disappeared from my computer.

  After that I tried the anoter solution using AdobeCreativeCloudCleanerTool, but the result is always the same, now after all these actions nothing works.

  If you mean the error code 1, error "Unable to install" received when installing Adobe Creative Cloud desktop application

• Problem with purchase student creative cloud with PayPal payment option

  Dear support staff,

  Today, I tried to buy the student a year paid Adobe Creative cloud subscription.

  My PayPal payment went through (got an electronic confirmation during the total calculated), however, the purchase form off, noticing that my billing address and my 'credit card details"were inconsistent. I have not entered any information good credit card and PayPal account has the same information that I applied.

  Please get back to me, I already paid for the product, still can not use it again.

  Kind regards

  Dirk S. Meyer

  Hi Dirk,

  Please check for active subscription. Follow this link:

  Manage your Adobe Creative Cloud membership

  or

  You can contact our customer service to get the verified account subscription:

  Contact the customer service

  Kind regards

  Chirag

• How to register and pay for Creative Cloud in English when I live in Taiwan

  I live in Taiwan and can not read Chinese (Mandarin).

  When I try to buy the creative cloud it gives me all the info in Chinese,

  How can I get all the pages of the contract and the payment in English pages?

  I tried to change my settings for my region USA and English but it gives me always pages in Chinese.

  Adobe uses a dealer here in Taiwan called "Digital River.

  Any help is very appreciated

  Adobe - Choose your area

  Select a store

• Can't choose my country when you pay for creative cloud

  I live in Spain so I should pay in euros, but whenever I try to pay it automatically chooses the Australian dollars and Adobe does not accept my purchase.

  What can I do?

  Hi repudiation.

  The email you use here on the forums is associated with Australia for the country which is probably the cause. You will probably need to change your Adobe ID email address current (even if its correct) to something else in order to release of the it. Then create a new Adobe ID with the former e-mail and the correct address and the country.

  Hope that helps,

  -Dave

• Problem with the Adobe Creative cloud Page cannot do anything with my files

  Hi, I have the videos of Creative cloud Page but my doesn't seem like it.

  I don't have the same options and I can not download a folder for example.

  Can ' t be a shared folder?

  Thank you

  Hi Mleanardo,

  That makes sense, creating a zip of multiple files is certainly a usable solution, and as I mentioned, other improvements are underway.

• Problem with files on creative cloud

  When I connect to Creative.adobe.com/files, I can see the buttons on the top to find, download, organize and Recycle Bin, files and folders, but I don't see any file or folder.

  • If I try to download a file, it tells me the download is in progress, but nothing happens.

  • If I try to create a folder with a name, he said the record already exists (and no, I'm sure I already do not have a folder with this name since I've never been able to create any folder)

  Yes, I did:

  • Empty my memory cache

  • Try different browsers

  • Try to different computers

  • Spend hours looking online for a similar problem

  If anyone can help me or you have a similar problem, it would be great (no, great!) to hear from you.

  Thank you and good day,

  Ben

  Benedict please email me your Adobe ID to [email protected]. We'll get the problem solved.

• (Problems with invoice payment creative cloud DR Software Download) - Problemas com o pagamento da conta creative cloud DR Software Download

  
  

  
  

  Is the membership of the CC the package, but the credit card bill comes a burden the company DR SOFTWARE DOWNLOAD ... The real problem is as Adobe sent me an email saying it was confirmed my decision to not renew the association but what has not happened ... do not cancel my subscription finally ... the company charged me and I want to the product

  Help by: Google translate
  

  FIZ a pacote CC adesao, very na fatura do card for credito esta vindo uma cobranca da empresa DR SOFTWARE DOWNLOAD... O real problema, e as an adobe me mandou um email dizendo confirmada a minha nao facilitate gave faith an Associação, mas isso não del... Não cancelei minha assinatura, finally... an empresa I e cobrou had quero o produto

  The CC bought in November 2015 is cancelled as a means of payment for the renewal of the CC (per month) is not.

  You can make a new purchase.

  Concerning

  Stéphane

• Can I pay for creative cloud for just the school year and not during the summer?

  Or do I have to pay throughout the year to continue the service?  Basically, this can be start and stop?

  Hi Alexandra,.

  Please see Adobe - General conditions of subscription

  You can contact customer service

  Kind regards

  Sheena