Problem with first items 11 and WMV

I have WMV files created by Photoshop Elements. Windows Media Player problems running these files. I used to be able to import correctly into Premiere Elements (9, 10 and 11); However, when I now import in first 11 items, I can only see the bottom of the video. The top is black. Other formats that I tried to import (mpg, mp4, avi, mov, and mts) all work fine.

In addition, I tried to convert these WMV files at a time using Media Encoder CS5 and CS6. They too, only appear and deal with the lower part of the video.

I am running Windows 7.

Does anyone have any suggestions?

Khuskhus

You need read the announcement at the top of this forum regarding the recent issue of the displayed wmv 1/2 related to a recent Windows Update.

There were several discussions on the topic as well, for example,

http://forums.Adobe.com/message/5508375#5508375

http://forums.Adobe.com/message/5507606#5507606

Please let us know if that solved your problem.

Thank you.

RTA

Tags: Premiere

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