Problem with headphones 9320curve blackBerry Smartphones
the volume of the headphones during calls is down, can not adjust.
The volume of the speaker is OK, can adjust.
No idea what is the problem and what is the solution
Is this new behavior? Or was it always this way?
If this is the new behavior, then you can try to start safe mode:
- KB17877 How to start a smartphone BlackBerry in Mode safe
It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.
If not - what else could have happened just before that this behavior started? Physical damage? Water damage? Something else?
Good luck and let us know!
Tags: BlackBerry Smartphones
I hope one of you whistle may be able to help me.
I have a Blackberry Bold 9780, I use v.184.108.40.2064 on o2 to the United Kingdom.
Last month, I noticed problems. I can't tell you what icons disappeared first, but certainly Blackberry App World was among the first to disappear, my phone lock has now gone although I can search it and its actually hidden, it will not display...
App world Blackberry does exist at all on my "BOLD" and even when I downloaded it again, it will not appear.
(not sure if there are other icons missing these are the only 2 that so far, I've noticed)
He said: I'm running the latest version of the software, so I don't understand what is happening.
I rebooted several times, no luck.
I've been in the Blackberry menu and looked for a way to display my lock icon and it won't.
No matter what valued Advisor,
220.127.116.11 to 18.104.22.168 on a BlackBerry 6 smartphone with BlackBerry Device Software more updates to blackBerry App World.
The BlackBerry OS 6 versions prior to 22.214.171.1246 and global icon is not visible, please download and install the BlackBerry App World 126.96.36.199.
- Open the BlackBerry browser on the BlackBerry smartphone.
- Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
- After downloading, please reboot your BlackBerry smartphone when you are prompted.
- Check that BlackBerry App World is located on the home screen.
Smartphones blackBerry 6 with a way to upgrade to BlackBerry OS 188.8.131.526 or later should upgrade to the latest version of BlackBerry Device software available in the wireless service provider so solved several problem with BlackBerry Balance.
The BlackBerry OS 6 versions 184.108.40.2066 and higher and the global icon is not visible, please download and install the latest version of the BlackBerry App World.
For more details see the KB articles below-
- KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 220.127.116.11 to 18.104.22.168
Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook! I really like RIM... Thanks a lot for your help!
You are welcome.
HIII everybody... I use bb9320curve with os 7.1, until a few days back everything worked well, in my opinion if it was my friends or community mailer. Then due to several reasons, I disabled my internet connection for a week, now, even once, I enabled the internet, I received a message that in 20 minutes I start receiving my notifications by e-mail, but nothing happened. I have not received all messages on my phone (but a lot through my Inbox in regular line). I tried to reboot, perform a hard reboot by removing the battery while on and so far nothing has worked. Then I get notifications only when I receive by email from the community forum of bb not other e-mails that are my friends, I know it sounds crazy, but that's what happens. Can anyone suggest me the solution.
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):
(1) registry HRT
- KB00510 How to register a BlackBerry smartphone with wireless network
- Please wait a 'registration' message reach your Messages application
(2) remove and return Service directories
- KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
- If you do not have access CMIME, continue deleting
- KB02830 Send the directories for the BlackBerry Internet Service
- Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.
(3) restart to take batt
- Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.
I have a problem with my Bold 9700... Open dosent browser if I click the icon and there is no problem with the other.
I tried to reinstall the software, updated the OS, but I'm unable to solve the same. Shortly after installation, it will work for one time, while connected to the computer and if I unplug it, it's the same problem.
Does anyone have a suggestion for the problem.
Please find the procedure to perform a clean OS reload, share, if it is not working
There is a problem with the wifi on my 8520 because whenever I'm on wifi I have to turn on the data service and use my credit. My friends who have a blackberry say they do not have to activate the data service
Please help someone
When you connect to WiFi, you see the symbol blackberry as the image I linked above? If so and it still does not work, you will need to take it to the store. You should not disable your data service either. With the symbol next to WiFi, it's that the connection of the device is using ge on the web, etc.
Hello everyone, I bought a Storm 9500 during a trip to the States and I have problems with it. First of all, he started resetting itself evert 5 minutes so I did a battery pull, but it did not work. Then I tried to soft upgrade and it worked for like 4 days now, it does nothing. I am trying to reflash phone but nothing seems to work... Today, I plugged the phone and after 6 minutes it connected and started to blink but only turned on the lower part of the phone. I would like to know where to send my phone so that it can be fixed cause I really like it and do not want to change. Thanks for any help on this matter. BTW, he is 2 months old
You must call your carrier for tech support and warranty. RIM offers service guarantee by the carriers.
If you bought a used (no carriers in the United States even selling the 9500, Verizon sells the 9530 here in the United States), it will be difficult for you to get warranty service.
Your first and best bet is to call the place where you bought.
In the meantime, I recommend that it seems that the battery could be dead. To do this.
Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage).
If it does not start - try using a wall charger if you're not. If you are connected via USB to the computer, make sure that you have Desktop Manager (or USB device drivers), you can download it below.
Make sure that your USB cable is connected to one of the main rear USB ports of the PC. A USB hub, or USB Monitor port not a USB port on the front of the PC.
Download Desktop Manager here:
Hi, I'm having a lot of problems with the Google Maps download.
I just got my blackberry a couple of weeks, and google maps is a feature that I really need.
I have download it without problems, and then when I opened the application I can search for a place with no trouble.
However, I can't find any more places. If I enter another address, I get the 'getting directions' screen and he's looking for hours and hours. Finally, I just delete the program and reinstall it if I want to search for another location.
Why should I do this? Is there something wrong with my phone?
Upgrade to the latest OS:
See the link below for download and simple installation instructions.
Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.
1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.
I have had problems with my phone for a few weeks with the screen going blank and just turn off and restart.
It of frustrating for me and makes me feel the things I do.
Someone at - it solutions for this problem?
found the thread on this... in virtue to restart...
Hello! When I did my last OS change my AP app started acting weird. I had the rear connection problems, and the keyboard is stuck on the screen without the possibility to hide. I contacted CS who suggested that delete, delete APP world, do a sweater batt and re - install both. Well, I always have the same problem with the application. I love it, so if there is anyway to do the work that would be great! Any suggestions? TIA
Try this with the soft AP...
On your device, go to Options > Advanced > Applications > new AP (or whatever his name is)...
Highlight the name of the application and only select, just highlight this line > Menu > turn off the Compatibility Mode.
See if that solves the problem and let us know?
First of all, sorry for my bad English...
"Nine" DTEK 50 received yesterday.
Now, the keyboard is not running... Every 10 seconds the same error... "Unfortunately, the BlackBerry keyboard has stopped.
I can't change it in the options!
Also with several reboots of the smartphone... same error and I can not write anything.
Someone else has the same problem?
I need help, thanks!
Best regards from Switzerland
Now it works! I downloaded BB keyboard in the game store, and the App is now in the settings!
I 'Fri' t remove this app... so strange, but thanks for the help.
I have a 9550 Storm2 Verizon unlocked phone. After update to OS, I got the intractable problem.
The screen is black, any update/downgrade operation will not solve the problem.
If your BlackBerry is still under tension turned off with a black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.
(1) make sure that you have Blackberry Desktop Manager installed.
(2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):
'c:\program files\common research in motion\apploader\loader.exe' /nojvm
(3) the Application Loader Wizard will appear - click on "next".
(4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
(5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.
NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.
my blackberry torch battery indicator is displayed continuously like a battery empty red even when it is fully charged:
It is said that the battery level is 1% since last night.
I tried to recharge as well to the wall and from the PC, the bolt flashes (on the Red battery icon), but the level remains at 1% and the orange light blinks.
After that what I believe is a sufficient time to fully recharge the battery, a "stopper" replaces the bolt flashing on battery (always red and empty) icon.
The phone, once unplugged the sector, works perfectly, the only complaint, is that the battery indicator is always red, it says 1%, and the orange light blinks continuously; so I never know when the phone needs to really be recharged.
Everyone knows the same problem? I don't think that the problem is in the battery, but somewhere in the software... suggestions?
I thought I'd give an update I solved the problem! The only solution is to get a new device.
I tried many things, including not charging the phone at all until the battery really runs. In this case when I plugged it back I thought it worked well as it was very much in charge and the battery became white of empty Red... Unfortunately as soon as I unplugged the charger, the battery indicator is returned empty Red 1%.
I called my provider ad, they sent me another combined (still a 9800 torch); I put my battery in it, and it works perfectly.
I have a BlackBerry Curve 9300, and a few days ago, I added a new e-mail account and synced my contacts with the email account list without realizing it. So I deleted the email account, so it would interrupt the synchronization and it didn't. Today, I deleted a contact in the list of e-mail contacts through the computer and since then every time I tried to open this entry app contact frozen. Then, I deleted the entry and now I can't add all other contacts...
Does anyone know how to fix this? I would really appreciate it!
Can you at least temporarily remove and let me know if your address book works again?
Options > device > Applications
(or Options > advanced > Applications, if you're on an OS5 device)
When I select the camera feature on my phone I get the message
"The camera is use by another application. Could not start the camera. Close other applications and try opening the camera again"
I tried to remove the battery and the sim card and replace it, but the problem continues.
Any ideas to fix this?
Welcome to the community of BlackBerry Support Forums.
I can certainly help you.
Follow the steps in this article to resolve the problem: www.blackberry.com/btsc/KB15544
Let me know if you have any other questions. See you soon.
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