Problem with headphones 9320curve blackBerry Smartphones

Hello

the volume of the headphones during calls is down, can not adjust.

The volume of the speaker is OK, can adjust.

No idea what is the problem and what is the solution

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Is this new behavior? Or was it always this way?

If this is the new behavior, then you can try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

If not - what else could have happened just before that this behavior started? Physical damage? Water damage? Something else?

Good luck and let us know!

Tags: BlackBerry Smartphones

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