problem with RAW in CS5 images

I recently bought a new camera and when I downloaded my pictures from my camera to the bridge of my RAW images do not display as icons of the image. When I click on the image to open it in Camera Raw it is the error that I give myself, "could not complete your request because the file seems to be a model of camera that is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for more information. "I tried to update my software and this is the error code I have gave me here," Photoshop Camera Raw 6.7 update there is a download of this update error. " Quit and try again later. "I tried 3 times without success. Talked to customer for 15 minutes before they told me they couldn't help me with CS5. Any contributions to this issue would be greatly appreciated.

The Canon 5 d Mark II requires that Camera Raw 5.2 or newer. Canon 6 d requires that Camera Raw 7.3 or newer. If you need at least Photoshop CS6 to have support for the new camera raw. Your other alternative would be to download and use the DNG Converter to create DNG copies that can be used with your current software.

Tags: Adobe Camera Raw

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