problem with the apple ID

I was owner of iphone 4s, just recently, were switched to iphone (my wife's iphone) 5s. Was eliminated all the information of the 5s, using the settings (you know what I mean), wiped everything away from him. So, theoretically, there is a new white 5 s. iphone I restored my 4S backup on it and for a while, everything was ok. But yesterday a strange thing happened. When I tried to update the 3 apps of mine (that I bought for my apple ID), app store requires a password for my wife's apple id.

My wife had this iphone 5S for a while. Initially, she had a name of apple ID, either a**@*.com, and then rename it to 1**@*.com. She had updated information for its parameters concerning this change.

But here I am with this iphone 5s, where my info and id are given for all (AppStore, itunes, icloud), I downloaded several apps using my id after all this restore process. AppStore asked for the password to my id I typed in. But it required a password of his apple a**@*.com (which already no longer exists) ID out of the blue.

I also spent a half hour with the support of apple on the phone, and the specialist in a first time tried to make sure that I use purchased apps form sound apple ID, which is not. When I came to understand the problem, he was surprised to say that couldn't happen.

The fact is that I solved the problem by removing the 3 apps and reinstalled them. I'm waiting for the problem to occur again (but hopefully not) with some other app update.

That's what I don't understand. How is it an existing id not popped up for the apps I bought. Maybe someone has stumbled on this?

When restore you the phone of an iTunes backup or a backup of iCloud?

A restore iTunes picks up the apps (and other store downloads) of this iTunes library. If that's where you restored then what this id with these three applications in the My Apps from the iTunes library section: select/highlight one of the applications and do "get info" (control-I on a PC; order - I have a Mac) and tab file on the popup should display owner id.

Tags: iTunes

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