problem with the connectivity of customers after mixing several models with WLC 5508 Setup WLAN ap

Hello

I have 2 5508 wlc and AP 1130 and 1200 in my test harness.

Currently, WLAN set is in place and works very well but the customer become a frequent problem with the power of the weak signal same AP is installed very near the place of the customer.

I have my doubts, if I have a question because I use several models of AP in my set-up?

How to rectify the same question?

Some time customer gets limited connectivity, means that they usually get IP also.

What are all the parameters to check in WLC?

(1) very difficult for a person on a forum to respond. Check if your AAA server was indeed seen as inactive at the same time for other devices.

If this is not the case, check the network connectivity between the 2. Maybe packets are lost between wlc and aaa server...

(2) as I mentioned, it may have nothing to do with clent near or far from the AP. What happens if your DHCP server is not responding to the client? What happens if the dhcp request never reaches the level of the DHCP server for some reason any?

You must investigate all along path to find out why the customer is not getting an ip address.

Troubleshooting involves trace of sniffer, debug, client, etc...

Tags: Cisco Wireless

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