Problem with the drive Blue ray with windows 7

I use an Acer Aspire 5920g with Optiarc BC-5500 ATA Device.I ve has upgraded from vista 32 bit to windows 7 32 bit and now it cannot read Blue ray disc.what can I do?

Hi George,.

I suggest you to use your favorite search engine to find and download any third-party application to read the blue ray discs.

 

Warning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

You can also try to contact Asus support for further assistance.

http://community.Acer.com/

Back to us for any other questions related to Windows.

Tags: Windows

Similar Questions

  • Problem finding the drive DVD RW on WIndows 8

    I just bought a new computer with Windows 8 Pro installed. I can't find how to install or configure the DVD RW drive on the computer.  The door opens and he will accept a DVD but nothing happens. He's trying to start and then stop.  I can't find in Device Manager or anywhere else. No indication as to what I should do?

    Hello

    Thanks for posting your question on the Forums of community of Microsoft.

    To better help you, please provide information on these issues:

    1. what happens when you insert the DVD?

    2. do you get an error message?

    3. have you made changes on the computer?

    4. What is the make and model of computer?

    I would like you to follow the steps to solve the problem:

    Method 1: Run the hardware troubleshooter and check.

    Follow the steps to run the Troubleshooter:

    a. search by sliding into the right edge of the screen (or if you use a mouse, pointing to the upper right of the screen, move the pointer of the mouse down), and then type or by clicking Find.

    b. type Troubleshooting , and then click solving problems under settings.

    c. now, type Hardware Troubleshooter in the option Search .

    d. click convenience hardware store to run the troubleshooter.

     

    If the problem persists, please follow the given method:

    Method 2:

    Steps to follow:

    a. press the Windows key + X.

    b. Select the option (Administrator) command prompt.

    c. in the high guest, paste or type the following command and press on enter key:

    d. reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0 x 00000001 (you can simply right-click on the command prompt and select Paste)

    e. exit the command prompt, restart your PC. You should now see the DVD drive in Windows Explorer as well as Device Manager.

     

    Reference:

    What happens if a device is not installed correctly?

    http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

    If you need additional help, please answer and we will be happy to help you.

  • Satellite P850 - where to get the Toshiba Blu - ray player?

    Hello

    Recently, I reformatted my p850/049 for windows 7. I tried to install the drive Blu - Ray Toshiba V1.0.3.196A, the file did not work at all and when I tried to install it manually "can't find drive in your system. Installation interrupted. On the download page, it is listed as a patch, but where can I find the original file? I have SP1 Windows 7 pro 64-bit, all date of May 24, 2013

    I found V1.0.5.110 of the American version of the Toshiba support site and this installed and play DVDs and it tries to open a Blu - Ray player, but it gets stuck on a white screen and do not play or let me do anything like scene jump or go to the menu. There is no error message complaining about the region or corrupted files or anything it just goes to a blank screen, with controls that are available, but they do nothing. As I said dvd works perfectly, just not blu - ray.

    The drive itself seems to work normally on this screen and when you try to click the button it comes up with a circle with a line through it when you try to click on the buttons as a dvd drive normal if you tried to jump by the warnings of copyright and the index of time is always a small number that is 25 seconds or more. Like he's trying to play a small segment as the section of the copyright or something.

    I tried a number of different Blu - ray discs, and none of them work. I downloaded a trial of another program of Blu - ray player and it plays Blu - Ray still those who do not work on the Toshiba drive (for the hardware works), so I'm looking for a free one that works without a watermark on the screen. It seems silly as I hoped my machine READING BLU - RAY without me having to buy software.

    Any help would be appreciated

    > I tried to install the drive Blu - Ray Toshiba V1.0.3.196A, the file did not work at all and when I tried to install it manually "can't find drive in your system. Installation interrupted.

    Yes, it is a patch file and you can not install this without a full version installed.

    But I found on the page of the Australian driver Toshiba Toshiba Video Player 5.0.0.16 - A
    Have you tried to install this application?

    On the other hand, I could recommend the use of the freeware such as VLC Player software.
    It's really great and in my opinion the best player you can get for free.

  • The problem with Windows update - automatic updates service won't start not (error 126)

    original title: the problem with Windows update

    Please help me to get Windows Update operational return.

    XP Media Center Edition, Version 2002, SP3

    Had a problem with "Generic host process for Win32 has encountered a problem and needs to close."  Follow-up of the instructions on this link:
    http://support.Microsoft.com/kb/931852

    Seems to have cleared the error message.  So far so good.

    However, now a Windows Update does not work.  Security Center Windows were told to go to control panel > system and use the Automatic Updates tab.  But, if I go to control panel > system, the Automatic Updates tab does not appear.

    I also went to the control panel > Services.  Tried to start the automatic updates service.  Received this error message: could not start the service automatic updates on Local computer.  Error 126: The specified module could not be found

    I already followed several instructions on this subject:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cannot-access-Windows-automatic-update-after/aeaec175-01f4-47ed-8F97-55b854af4220

    In the thread above, I was following the post on 30 August.  According to Option A, I completed step 5 for the uninstallation of McAfee Security.  At this time, my network card has stopped working.  On the recommendation of the officer, I posted to the Malwarebytes forum.  The officer determined Malwarebytes that I don't have a malicious software.  I ended up posting on forum McAfee to get my network card works again.  Then I reinstalled McAfee and start to run Windows Update.

    I started with Option A, step 8 to reset Internet Explorer using http://support.microsoft.com/kb/923737.  The difficulty it has worked very well.

    Then Option A, step 9 says reset Windows Update using http://support.microsoft.com/kb/971058.  When I ran the difficulty in default or aggressive mode, I got an error message saying: he cannot start wuauserv.  The message asks me to verify that the user has privileges to take this step.  Well, I checked through user accounts who am the only one user set up on this PC and I have administrator privileges.  Help me please run this difficulty or recommend another way to get Windows Update works again.

    [1]... looks like you are saying that my system is so wet that a clean install is the (only?) way to go.

    [2] if I do a clean install, not only what I need to reinstall Windows and all my applications, I also have to reinstall the drivers... Etc. ?

    [3] I think I have the disks supplied with the PC system. Is it better to use than to use the recovery partitiion?

    [4A]... is there a possibility that some of [my data are] infected?

    [4] preventing me from simply infect the whole PC again?

    A1. Yes, and it was my recommendation in August, too.

    A2. Yes.

    A3. Only not really well using the restore Partition hidden to make the "destructive recovery" will include all drivers, etc., that have been installed at the factory.

    A4a. Yes, a real possibility.

    A4b. You run at least three 3 tests on the backup data before restoring one (1) with your installed & updated up-to-date anti-virus application (for example, Microsoft Security Essentials) and two 2 with good reputation, free online scans (e.g., ESET;) Bit Defender; Kaspersky; HouseCall; (F - Secure).

    If you have saved your data on CD/DVD, the disc scanner. If you have backed up your data to a flash drive, SD card, or another external drive AND KB971029 is installed, analyze the drive.

    If you have any questions or need additional help, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

    Once again, good luck!

  • Canon ImageCLASS MF4150 All - in - One Printer Driver problems with Windows 7

    Anyone else had problems with Windows 7 compatible drivers for Canon ImageCLASS MF4150 all-in-one printer?  I downloaded the drivers from the Canon Website, but my computer does not recognize the driver.

    Tried the Canon support? That would be my first port of call...

  • Problems with Windows Installer - installer stops and shows the dialog on the command prompts

    Hello

    I hope someone can help me with this question... I looked long and seriously, and you have tried all of the suggestions posted (cancel/save, etc.).

    I am trying to install a program and Windows Installer stops right in the middle of installation and a dialog box appears with information from command line, and the only thing I can do is select 'ok'... the program is not installed.

    Here is the info that appears in the dialog box:

    Windows® Installer. V 5.0.7601.17514

    msiexec/option [optional parameter]

    Installation options
     
    Installs or configures a product
    /a
    Administrative installation - installs a product on the network
    /j [/t ] [/g ]
    Publishes a product - m for all users, allows the current user
     
    Uninstalls the product
    Display options
    / quiet
    Quiet mode, no user interaction
    / passive
    Automatic mode - only progress bar
    / q [n | b | r | f]
    Sets the user interface level
    n no user interface
    b Basic UI
    r reduced UI
    f-full UI (default)
    / Help
    Help information
    Restart options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user to restart if necessary
    /forcerestart
    Always restarts the computer after installation
    Logging options
    / l [I | w | e | a | r | u | c | m | o | p | v | x | + |. | *]
    i status messages
    w warnings recoverable
    e-all error messages
    a startup of actions
    r registers of the specific action of the
    u user requests
    c initial UI parameters
    m out-of-memory or fatal exit information
    o disk out-of-space messages
    p - Terminal properties
    v performance
    x extra debugging information
    + - Add to the existing log file
    ! -Flush each line in the log
    * - Log all information, except the x and v options
    / log
    Equivalent of / l *.
    Update options
    / Update [; Update2.msp]
    Apply updates
    / uninstall [; Update2.msp] / package
    Remove the updates of a product
    Repair options
    /f [p | e | c | m | s | o | d | a | u: v]
    Repairs a product
    p only if the file is missing
    o If the file is missing or an earlier version is installed (by default)
    e If the file is missing or an equal or higher version is installed
    d if the file is missing or a different version is installed
    c If the file is missing or checksum does not match the calculated value
    has all the files to reinstall the forces
    u all (default) user-specific registry entries
    m all requirements (by default) computer-specific registry entries
    s all (default) shortcuts
    v-runs from source and recaches local package
    Setting public properties
    [PROPERTY = PropertyValue]

    Consult the SDK Windows® install to get additional documentation on the
    command line syntax.

    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.

    I hope someone has a suggestion for this problem... I just bought a new laptop and Windows 7 Professional came installed on it.

    Thank you

    Linney thanks for your response!

    The file I'm trying to install is an exe file (so the SIG file is embedded in the exe file).

    I tried the option "Run As Administrator" and it did not work.  However, you gave me an idea that has provided a work around that allowed me to install the program.

    Once this dialog box is displayed with all the control switches, rather than press 'OK', I left on the screen and went in the 'temp' folder and find the MSI program I tried to install (I cross referenced the timestamp of when I tried to install it to find).

    Once I found the updated file, I clicked it, and he proceeded to install the program... I have not had any other problems with the installation.

    So, there's something wrong with the way that the exe file have been created and how the files extracted from the msi file (these are files of Intel and Lenovo - driver updates - so I think they do these things) or there is a problem with Windows Installer.

    For now, at least, I have a work around I use until I find a solution to this problem of permanent

    Thanks for your help and for taking the time to answer!

    I hope this can help someone else in the future

  • I get the message "app Incredimail has stopped working, a problem caused the program will stop working - Windows will close and inform you with a solution.

    When I try to open Incredimail I get the message "Incredimail application has stopped working, a problem caused the program will stop working - Windows will close and inform you with a solution ', I have used as my e-mail for several years and never had a problem before Incredimail client.  I have gmail for my email.  You are able to help with this problem?  Thank you, June Fleischmann - my email address is * address email is removed from the privacy *

    I suggest to see if there are updates or new versions available for IncrediMail.

    If still no luck, I suggest to ask the support of IncrediMail

    I hope this helps.

    See you soon,.

    J

  • Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

    Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

    have you checked on the memory of our pc? Call of duty modern warfare needs at least 2 GB of memory, another thing you need to consider is your video card in your pc windows 7. try to update the first video card drivers. verification of your memory.

  • I am trying to install Norton 360 message is I have a problem with Windows. Tried to download Windows Installer and still cannot load the Norton. Can anyone help?

    Problem Windows install

    You should visit support Norton"

    'I have a problem with windows' isn't exactly the given msg err

  • Problem with Windows Update after the removal of Virus

    My operating system is Win Vista 32 bit, had some virus closed my windows updates, have a view of the white page. Checked that my services and win update is in automatic mode has started, so I don't know why my updater gives me a red x saying windows updater is turned off.  Any suggestions?

    [Original title: Windows Update]

    https://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/problem-with-Windows-Update-after-removing-virus/3a8dd279-2732-4693-88bf-f5cea4afca96>

    It makes more sense. How to reset the Windows Update components?

    Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.

    EDIT: If the OP is also struggling to access the link I suggest using repair Windows updates available from tweaking.com. I suggest also using the Registry backup of the same author before hand.

    Repair the Windows updates

    http://www.tweaking.com/content/page/repair_windows_updates.html

    Registry backup
    http://www.tweaking.com/content/page/registry_backup.html

    I hope this helps.

  • I'm having a problem with "Windows Installer"... Can't find a way to heal or recharge the program?

    I'm having a problem with "Windows Installer"... Impossible to find a solution to heal or recharge the program

    Hello

    1. what question do you face with Windows install on your computer?
    2. do you have an error message regarding the Windows Installer on your computer? If Yes, what is the error message?
    3. what task you were trying to do when you got the error message?
    4. have you done any software or hardware changes on your computer before this problem?

    Please refer to the section: Windows Installer issues in the following link.

    How to solve problems when you install or uninstall programs on a Windows computer

    http://support.Microsoft.com/kb/2438651/#reso1

    Further,.

    Please responses to the above questions and add additional information so that we can better guide you.

  • have a problem with windows mail using vista, it won't send mail it's just continues to ask the user to verifery a password

    windows Vista mail problem

    have problems with windows mail with vista, it will not send an email he just keeps asking to verifery user, a password have checked all the settings a knowledge they are correct... can connect to the server an everything is ok... get this error msg... Account: 'att.net', server: 'pop.att.yahoo.com', Protocol: POP3, server response: '-ERR [AUTH] invalid username or password. (#YSH001)', port: 995, secure (SSL): Yes, Server error: 0x800CCC90, error number: 0x800CCC92... on this for 2 days may not understand... Please help?

    Hello

    I suggest you to follow the steps in this link and check if it helps:
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Mail

    For more information, see this link:
    http://Windows.Microsoft.com/en-us/Windows-Vista/working-with-Windows-Mail

    It will be useful.

  • Problems with Windows VISTA update (error code: 9 c 47 of the 800070002, D 80024200)

    original title: problems with Windows VISTA update

    I'm using Windows Vista (SP2). Windows update is not able to update the following updates on my system. Whenever I get these error messages.

    1. 9 47 code
    2. Code 800070002
    3. Code D 80024200.

    Is there a resolution to do the same thing?

    Hello

    Did you change your computer?

    I suggest you to follow the methods and check.

    Method 1:

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Method 2:

    If you have installed a security software on the computer, then I suggest you try to disable temporary and check to see if the same problem happens. Make sure that you enable security software back once the diagnosis is made to prevent the computer from virus attacks.
    http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

    Method 3:

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

    http://support.Microsoft.com/kb/947366

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  • I saw the problem with Windows Live Mail gel but I have the same problem with Windows Mail.

    I saw the problem posted on Windows Live Mail gel but I have the same problem with Windows Mail. Sometimes, while mouse refuses I can scroll vertically with the keyboard, but not always... I changed to another wireless mouse, and this has not changed. I run Vista and can't find the update, that you reference. The reopening and closing program usually fixes it, but it's annoying. It happened for about 6 weeks or so.

    Can anyone help?

    I run Vista and can't find the update, that you reference.

    What update WHO refers to?

    Try to compact and repair the database.

    WMUtil
    http://www.oehelp.com/WMUtil/default.aspx

    And search for malware with the free version of this tool.

    Malwarebytes Anti-Malware
    http://www.Malwarebytes.org/MBAM.php

  • Problem with Windows Update after the new installation of Windows 7 Pro the Lenovo ThinkPad X 200

    I'm trying to do a fresh install of Windows 7 Pro on a Lenovo ThinkPad X 200. The product key is easy to find on the sticker of the ThinkPad. However, the version of Windows is hidden (for example, I can't check that my ThinkPad had originally installed Windows 7 Pro). I was able to install by using a Pro Win 7 SP1 CD ROM I bought for another installation. I used the ThinkPad I was trying to make the new facility on the product key. I was able to activate the Windows 7 Pro using the phone call and my cell phone. I checked the activation! However, I have problems with Windows update. The product key may be a different version of Windows 7. If so, why did it install and activate OK? Y at - it a fix for this problem or I have to buy a new version of Windows 7 Pro? Please note that I have not yet installed all drivers Lenovo ThinkPad as I can't seem to install correctly. Thank you!

    Since the issue is updated to Windows, it is not a product number key.

    You can reset the Windows Update components by running the Fixit on this page. But if there is malware present, she will continue to reset the connection to the update servers:

    How to reset the Windows Update components

    http://support.Microsoft.com/kb/971058

    Suggest you download and save the Fixit. Then configure the system before the clean boot by running:

    How to troubleshoot a problem by performing a clean boot in Windows Vista/Windows 7

    http://support.Microsoft.com/kb/929135

    Once the Fixit has been downloaded and the system is started in the pure State, check that the native Windows Firewall is now on if a 3rd party firewall has been used previously. Now run the Fixit and choose the default mode. Restart once it's done and see if the system can be connected to the update servers. If he can't, then rerun the Fixit and choose aggressive mode. Turn it back on when he finished the race and updates.

Maybe you are looking for