Problem with the drive Blue ray with windows 7
I use an Acer Aspire 5920g with Optiarc BC-5500 ATA Device.I ve has upgraded from vista 32 bit to windows 7 32 bit and now it cannot read Blue ray disc.what can I do?
Hi George,.
I suggest you to use your favorite search engine to find and download any third-party application to read the blue ray discs.
Warning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
You can also try to contact Asus support for further assistance.
Back to us for any other questions related to Windows.
Tags: Windows
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Hello
Thanks for posting your question on the Forums of community of Microsoft.
To better help you, please provide information on these issues:
1. what happens when you insert the DVD?
2. do you get an error message?
3. have you made changes on the computer?
4. What is the make and model of computer?
I would like you to follow the steps to solve the problem:
Method 1: Run the hardware troubleshooter and check.
Follow the steps to run the Troubleshooter:
a. search by sliding into the right edge of the screen (or if you use a mouse, pointing to the upper right of the screen, move the pointer of the mouse down), and then type or by clicking Find.
b. type Troubleshooting , and then click solving problems under settings.
c. now, type Hardware Troubleshooter in the option Search .
d. click convenience hardware store to run the troubleshooter.
If the problem persists, please follow the given method:
Method 2:
Steps to follow:
a. press the Windows key + X.
b. Select the option (Administrator) command prompt.
c. in the high guest, paste or type the following command and press on enter key:
d. reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0 x 00000001 (you can simply right-click on the command prompt and select Paste)
e. exit the command prompt, restart your PC. You should now see the DVD drive in Windows Explorer as well as Device Manager.
Reference:
What happens if a device is not installed correctly?
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly
If you need additional help, please answer and we will be happy to help you.
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Satellite P850 - where to get the Toshiba Blu - ray player?
Hello
Recently, I reformatted my p850/049 for windows 7. I tried to install the drive Blu - Ray Toshiba V1.0.3.196A, the file did not work at all and when I tried to install it manually "can't find drive in your system. Installation interrupted. On the download page, it is listed as a patch, but where can I find the original file? I have SP1 Windows 7 pro 64-bit, all date of May 24, 2013
I found V1.0.5.110 of the American version of the Toshiba support site and this installed and play DVDs and it tries to open a Blu - Ray player, but it gets stuck on a white screen and do not play or let me do anything like scene jump or go to the menu. There is no error message complaining about the region or corrupted files or anything it just goes to a blank screen, with controls that are available, but they do nothing. As I said dvd works perfectly, just not blu - ray.
The drive itself seems to work normally on this screen and when you try to click the button it comes up with a circle with a line through it when you try to click on the buttons as a dvd drive normal if you tried to jump by the warnings of copyright and the index of time is always a small number that is 25 seconds or more. Like he's trying to play a small segment as the section of the copyright or something.
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> I tried to install the drive Blu - Ray Toshiba V1.0.3.196A, the file did not work at all and when I tried to install it manually "can't find drive in your system. Installation interrupted.
Yes, it is a patch file and you can not install this without a full version installed.
But I found on the page of the Australian driver Toshiba Toshiba Video Player 5.0.0.16 - A
Have you tried to install this application?On the other hand, I could recommend the use of the freeware such as VLC Player software.
It's really great and in my opinion the best player you can get for free. -
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original title: the problem with Windows update
Please help me to get Windows Update operational return.
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http://support.Microsoft.com/kb/931852Seems to have cleared the error message. So far so good.
However, now a Windows Update does not work. Security Center Windows were told to go to control panel > system and use the Automatic Updates tab. But, if I go to control panel > system, the Automatic Updates tab does not appear.
I also went to the control panel > Services. Tried to start the automatic updates service. Received this error message: could not start the service automatic updates on Local computer. Error 126: The specified module could not be found
I already followed several instructions on this subject:
In the thread above, I was following the post on 30 August. According to Option A, I completed step 5 for the uninstallation of McAfee Security. At this time, my network card has stopped working. On the recommendation of the officer, I posted to the Malwarebytes forum. The officer determined Malwarebytes that I don't have a malicious software. I ended up posting on forum McAfee to get my network card works again. Then I reinstalled McAfee and start to run Windows Update.
I started with Option A, step 8 to reset Internet Explorer using http://support.microsoft.com/kb/923737. The difficulty it has worked very well.
Then Option A, step 9 says reset Windows Update using http://support.microsoft.com/kb/971058. When I ran the difficulty in default or aggressive mode, I got an error message saying: he cannot start wuauserv. The message asks me to verify that the user has privileges to take this step. Well, I checked through user accounts who am the only one user set up on this PC and I have administrator privileges. Help me please run this difficulty or recommend another way to get Windows Update works again.
[1]... looks like you are saying that my system is so wet that a clean install is the (only?) way to go.
[2] if I do a clean install, not only what I need to reinstall Windows and all my applications, I also have to reinstall the drivers... Etc. ?
[3] I think I have the disks supplied with the PC system. Is it better to use than to use the recovery partitiion?
[4A]... is there a possibility that some of [my data are] infected?
[4] preventing me from simply infect the whole PC again?
A1. Yes, and it was my recommendation in August, too.
A2. Yes.
A3. Only not really well using the restore Partition hidden to make the "destructive recovery" will include all drivers, etc., that have been installed at the factory.
A4a. Yes, a real possibility.
A4b. You run at least three 3 tests on the backup data before restoring one (1) with your installed & updated up-to-date anti-virus application (for example, Microsoft Security Essentials) and two 2 with good reputation, free online scans (e.g., ESET;) Bit Defender; Kaspersky; HouseCall; (F - Secure).
If you have saved your data on CD/DVD, the disc scanner. If you have backed up your data to a flash drive, SD card, or another external drive AND KB971029 is installed, analyze the drive.
If you have any questions or need additional help, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system
Once again, good luck!
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Hello
I hope someone can help me with this question... I looked long and seriously, and you have tried all of the suggestions posted (cancel/save, etc.).
I am trying to install a program and Windows Installer stops right in the middle of installation and a dialog box appears with information from command line, and the only thing I can do is select 'ok'... the program is not installed.
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Windows® Installer. V 5.0.7601.17514
msiexec/option
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Uninstalls the product
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b Basic UI
r reduced UI
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[PROPERTY = PropertyValue]Consult the SDK Windows® install to get additional documentation on the
command line syntax.Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.I hope someone has a suggestion for this problem... I just bought a new laptop and Windows 7 Professional came installed on it.
Thank you
Linney thanks for your response!
The file I'm trying to install is an exe file (so the SIG file is embedded in the exe file).
I tried the option "Run As Administrator" and it did not work. However, you gave me an idea that has provided a work around that allowed me to install the program.
Once this dialog box is displayed with all the control switches, rather than press 'OK', I left on the screen and went in the 'temp' folder and find the MSI program I tried to install (I cross referenced the timestamp of when I tried to install it to find).
Once I found the updated file, I clicked it, and he proceeded to install the program... I have not had any other problems with the installation.
So, there's something wrong with the way that the exe file have been created and how the files extracted from the msi file (these are files of Intel and Lenovo - driver updates - so I think they do these things) or there is a problem with Windows Installer.
For now, at least, I have a work around I use until I find a solution to this problem of permanent
Thanks for your help and for taking the time to answer!
I hope this can help someone else in the future
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I suggest to see if there are updates or new versions available for IncrediMail.
If still no luck, I suggest to ask the support of IncrediMail
I hope this helps.
See you soon,.
J
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You should visit support Norton"
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Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.
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http://www.tweaking.com/content/page/repair_windows_updates.html
Registry backup
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Hello
1. what question do you face with Windows install on your computer?
2. do you have an error message regarding the Windows Installer on your computer? If Yes, what is the error message?
3. what task you were trying to do when you got the error message?
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http://support.Microsoft.com/kb/2438651/#reso1
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Hello
I suggest you to follow the steps in this link and check if it helps:
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-MailFor more information, see this link:
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Is there a resolution to do the same thing?
Hello
Did you change your computer?
I suggest you to follow the methods and check.
Method 1:
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http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
Method 2:
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I saw the problem with Windows Live Mail gel but I have the same problem with Windows Mail.
I saw the problem posted on Windows Live Mail gel but I have the same problem with Windows Mail. Sometimes, while mouse refuses I can scroll vertically with the keyboard, but not always... I changed to another wireless mouse, and this has not changed. I run Vista and can't find the update, that you reference. The reopening and closing program usually fixes it, but it's annoying. It happened for about 6 weeks or so.
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I run Vista and can't find the update, that you reference.
What update WHO refers to?
Try to compact and repair the database.
WMUtil
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Malwarebytes Anti-Malware
http://www.Malwarebytes.org/MBAM.php -
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Since the issue is updated to Windows, it is not a product number key.
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