Problem with the new update first, Photoshop and Illustrator and CC

Hello

I wish to inform you that since the last update of the DC Photoshop, Illustrator and first applications. I have problems to open and use programs. Photoshop is impossible to work. The open looks that attempts to load something (Start) and keep trying for any use of the software as well as the Illustrator. Already, the first it opens the window (start) separately, if it has the error, but when I close the software works well. Follow the link to the video to show what is happening.


Video link:
Error Photoshop, Illustrator and first - YouTube


Best regards

L. Roma

Hello! Rio,

I can't believe that this is the problem. in another forum I received other steps to disable "Start workspace" and it worked. But my laptop is an Inspiron 5421 (2.00 GHz Intel Core i7, 8 GB RAM, 1 TB of HDD, Nvidia GT yards).

Steps to resolve this problem:
-Menu Edit-> preferences-> Geral

-Change the option to 'Open Most Recent' start
-Restart the first

Kind regards

L. Roma

Tags: Premiere

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    Hello

    I wish to inform you that since the last update of the DC Photoshop, Illustrator and first applications. I have problems to open and use programs. Photoshop is impossible to work. The open looks that attempts to load something (Start) and keep trying for any use of the software as well as the Illustrator. Already, the first it opens the window (start) separately, if it has the error, but when I close the software works well. Follow the link to the video to show what is happening.


    Video link:
    Error Photoshop, Illustrator and first - YouTube


    Best regards

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    Hello! Guys,

    In another forum I received other steps to disable "Start workspace" and it worked.

    Steps to resolve this problem:

    -Press "ESC" to change the "Workspace" to any other option other than 'Start '.
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    Kind regards

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    I wish to inform you that since the last update of the DC Photoshop, Illustrator and first applications. I have problems to open and use programs. Photoshop is impossible to work. The open looks that attempts to load something (Start) and keep trying for any use of the software as well as the Illustrator. Already, the first it opens the window (start) separately, if it has the error, but when I close the software works well. Follow the link to the video to show what is happening.


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