Not able to do a restore via F8 due to IO error

Hello

My labtop worked very hard. Explorer constantly freezes even in safe mode. I was able to boot and logon windows 7 64 bit, I could open this computer but when I click on any drive windows explorer crashes, restarts or windows crashes. I was advised to run a chkdsk /f and it runs, but the problem persists. I was advised to run a SFC/scannow, is not able to run completely after 33%, that it is said that he is not able to run completely.

The Council is to run a recovery via F8 it starts, but I got an error (in Dutch, I try to translate it as well as possible).

This error is caused by a wrongly disconnected USB device as a storage material defect or external

Status: 0xc00000e9
Information: There are bin error an unexpected i/o

Has anyone an idea how to solve this problem?

Otherwise, I should go the manufacturer as tells me that the rest of the message.

Kind regards

Leo

I can't say for sure, but I think the HARD drive is a troublemaker.

You have maybe packed recovery DVDs? If Yes, value default BIOS settings and try it please install recovery image.
I think that you will be facing the same problem again.

At the end, I must say that the best solution for you is to contact the nearest Toshiba service provider, explain the situation and ask for help. I put t know what model number you have but if the warranty is still valid let them trouble this hardware related issue.

Tags: Toshiba

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