Problem with the setting on Windows 7 Remote Desktop connection

Former title: remote access

Dear Forum,

I had a problem trying to help a friend with problems of view (running Windows 7), I'm on Windows 10.  When I try to make the necessary connections on his laptop I do not get the options I see in the help videos.  Rather than get three options;

  • Do not allow connections to this computer
  • Allow the connection of computers running any version (less safe) remote access
  • That allow the connection of computers running Office remotely with network level authentication (more secure)

I get the screen below and clicking on advanced not me these options either!  Can anyone help?

Thank you

Stuart AV

Hi Stuart,

Please contact Microsoft Community.

For better support and advice in this regard, I suggest post you your request in The Forums TechNetsupport. Hope they help you accordingly.

I appreciate your cooperation in this regard.

Let us know if you need assistance.

Tags: Windows

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