problems connecting to Windows mail

Just received a wireless, Internet connection is fine.  Unable to connect to Windows mail - error message - failed to connect to the server. Account: ' pop - server.neo.rr.com', server: ' pop - server.neo.rr.com', Protocol: POP3, Port: 110, secure (SSL): no, Socket error: 10060, error number: 0x800CCC0E

Hi Becky,

For you help I would be grateful if you could answer the following question:

What operating system is installed on the computer?

This could be due to the problem of Windows Mail settings; I suggest you to check incoming and outgoing, settings

Method 1:

Solve problems with Windows Mail

http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-problems-with-Windows-Mail

Working with Windows Mail in Windows Vista

http://Windows.Microsoft.com/en-in/Windows-Vista/working-with-Windows-Mail

Method 2: Temporary deactivation of the antivirus/firewall software and

Enable or disable Windows Firewall

http://Windows.Microsoft.com/en-in/Windows-Vista/turn-Windows-Firewall-on-or-off

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Check out the link;

Windows Mail and Windows Live Mail error codes

http://support.Microsoft.com/kb/942495

If you need help with Windows, please do not hesitate to post. We will be happy to help you.

Tags: Windows

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