Problems in running the installer of creative cloud.
I downloaded the installer for the creative cloud. When I try to open the program the following message is displayed:
I am running Windows 8.1 and I tried to download, used adobe clean tool cloud creative and cannot find anything that is currently running. I also tried to find any other file that I was able to uninstall it and did not find anything in my list of programs.
Any help would be appreciated.
Restart your computer and before you do anything else check for programs running adobe Task Manager and stop them. then install.
Tags: Adobe
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Sign out of your account... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and prior to the relocation is necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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Hi Lewis,
Apologies for the inconvenience.
Yes, there is a known and identified as a bug problem.
Engineering product is right now working on that and I hope that the fixed very soon.
Kind regards
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you need an adobe (valid email) ID / pass to download the application of office cc, https://creative.adobe.com/products/creative-cloud
don't forget either.
When installing on a mac, you will be prompted for the password of your mac.
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Please refer to the threads below where the issue has been addressed:
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Hi Jacco,
Please see:
Re: adobe creative cloud Office installation does not install.
Creative cloud Installer hangs
I hope this helps.
Concerning
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I get an error indicating cc cookies dir: cannot do file / cookies: permission denied (error 13) when I tried to download the installer of creative cloud on my Mac. Can anyone help with similar pop-up window? I try to get a trial version of CS5.
You don't need to involve creative cloud to install try the trial version of CS5...
You can download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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Let us know if that helps.
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