Problems of implementation of new MacBooks

Hello

I have just taken delivery of a 2015 12 '' Macbook today.  I'm having some trouble setting up although.  I hope someone can help me.

When you try to enter my apple ID in the initial implementation of the Macbook (which is certainly correct that I can connect on my PC, iPhone and iPad to use it), I got the message "check failed.  "There is a connection to the Apple ID server error".  I ended up leaving the empty apple ID in the implementation process.  I try to login to iCloud now and it gives me the same message.

When I go to the App Store, it says "Cannot connect to the App Store".

When I go into iTunes, I get the message "iTunes can not verify the identity of the init.itunes.apple.com of the server.  The certificate for this server is invalid.  You could connect to a server that pretended to be init.itunes.apple.com... »

I get notifications of certificate on Safari - for example to www.google.co.uk "Safari cannot verify the identity of the website"www.google.co.uk".»  This Web site's certificate is not valid... »

I guess this Macbook must need an update, but I am unable to update as it takes me to the App Store, when I click on 'software update', and the App Store does not connect.

Can anyone help?  For the moment, I have a useless Macbook and can't do anything on it!

Thank you!

Jill

The guarantee gives the right to the free phone support for the first 90 days of ownership.

If you bought the product in the United States directly from Apple (not a retailer), you have 14 days from the date of delivery where to Exchange or return it for a refund. In other countries, the return policy may be different. If you purchased from a reseller, its return policy applies.

Tags: Notebooks

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