Problems of Smartphones from blackBerry using Desktop Manager

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• Problems of Smartphones blackBerry using Desktop Manager with Outlook 2000

  Hi all, first time poster here and I'm pretty much at my wits end so I hope that you register here and asking experts will help me solve my problem!

  I took possession of a BB Storm 9500 and fight to synchronize a folder of personal contacts within my work email client - Outlook 2000 SP3.  We use MS Exchange, but it is a very old version (5.5 (I think) and will be updated soon.  However, I want to synchronize my contacts folder using the BB Desktop Manager software and I have problems.

  DM BB software does not recognize Outlook as a possible source for the calendar - lists that Outlook Express, Yahoo and ASCII Converter.  So I select the ASCII Converter after you export the PST calendar folder in a CSV (BACK), but when I open the field mapping option in the desktop software manager, the 'Email' field is not visible as a mapped field.  I can transfer just about everything (once I changed the listed fields exported from Outlook to match what awaits the Storm/DM software) but I can't for the life of me find where the Email data field is mapped to-he's just not here!

  I tried to do a complete uninstall of the DM Software (cleaned up the registry, etc, etc) and reinstalled but still the same problem - does not recognize the existence of Outlook or the Email field.

  According to the BB, it's loaded with v4.7.0.78 (Platform 4.0.0.98).

  Is it possible to do what I want it to do?  Support muchly appreciated!

  Andy

  Outlook 2000 is not supported by Desktop Manager version 4.3, 4.5, 4.6, 4.7 or.

  It is supported in the Desktop Manager 4.2 Service Pack 2 version.

  You'll either have to update your Outlook, or downgrade your DM.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Problem of Smartphones from blackBerry Desktop Manager connection

  I was sync my phone with outlook since I got this phone (8830) about a year and have never had this problem, I connect my phone to the USB port and open Desktop Manager, it says "disconnected, I checked the ports and it is connected, I also deleted and reinstalled the Desktop Manager, but still have the same problem, advice?

  Take a look at this article from RIM:

  http://www.BlackBerry.com/BTSC/KB10144

  Furthermore, if you need to add information to a thread that you have started, I suggest open the thread and clicking on 'Options' in the top right of the post.  You will then have the option to add to your message without having to start a second thread.

  Let us know if this article helps you.

• Confused BlackBerry Smartphones with Blackberry Storm Desktop Manager

  The Roxio program platform is really confusing me. I'm used to a Palm application and can't quite get the hang of this thing.

  My biggest problem is that I can't find a way to use my computer to add contacts instead of on the phone. This program is an application where you can use the laptop to add information and new contacts and then synchronize with the phone?

  I figured out how to add video (although its easier by using the mass media and simply drag / drop), add pictures and Itunes sync but contacts seem to be non-existent.

  As always, thanks in advance!

  the Palm is 'Connector PC' + 'PIM' (personal information manager)
  the RIM is just "PC connector.

  In addition to the Desktop Manager, you must use a PIM on your desktop. Best solutions are Microsoft Outlook or IBM Lotus Notes. Both allow you to edit your contacts on your PC and then synchronize with your BlackBerry smartphone.

  or you can use GoogleMail contacts, with real-time wireless synchronization. This solution does not require a PC.

• Problems of Smartphones from blackBerry to Blackberry App World Server connection

  I got a new Storm2 9550 and some of my applications didn't work properly when transferred from my Storm 9530. Among them Blackberry App world gives me the error:

  BlackBerry App World is having problems connecting to the Blackberry App World Server. Check your network connections, and then try again.

  I downloaded and reinstalled app world several times that I can count to no effect. I rebooted my phone, returned my service books and re-entered my THS several times, and it's not helping.

  Help, please. I need to reinstall some of the apps I got go to app world and I can't do it until the app world features.

  In fact, I understood the question myself. Apparently when it is attached to the WIFI, Blackberry App World does not want to connect. When WIFI is off (or out of range) and I use Verizon EVDO network, App World works fine. The RIM should be looking at why App World will not work on a WIFI connection.

• Problems of Smartphones from blackBerry BB Curve 9300 laptop connection

  Hello

  I have problems to connect my BB Curve 9300 to my laptop using the BB Desktop manager. I can't get past the required device password. I tried inputing my BB Curve password, PC, nothing helps. Any thoughts?

  I'm with Orange and the BB OS version is V5.0.0.794.

  The required password has nothing to do with the password for pc, sound purely the password for BB.

  When you initially set the p/o, did you use numbers? Say 1234, may well be "wers" that is to say the letter on the keyboard of BB. Try this.

  If this does not work, it may be, given the small keys you typed the adjacent key by mistake. Obviously, this is going to be a matter of time, but it might be worth trying if you regularly hit a particular key in the error.

• Problem of Smartphones from blackBerry connect to wifi at home

  I have a tomy home wifi connection problem. my blackberry bold 9700 is to find my router a netgear WNDR 3300, which is defined as WPA2 security key. When Itry to connect via WiFi protected Setup with both the PIN generated by the blackberry bold 9700 and push-button put in place. The two underlying methods a falied to you connect to message.  I have wifi checked in the box of connection management.

  What I am doing wrong?

  Steve

  I would advise against using WEP as its garbage and can be cracked very quickly.  I am currently using WPA - PSK which more secure than WEP but not as safe as WPA2.

  Try instead to use WPA.  My Bold 9700 has no problem of connection at all.

  The best solution if YOU use WEP is that if your router can handle multiple SSID, this way you can connect your PC to use WPA2 and Blackberry using WEP.

• Smartphones from blackBerry using my own desktop image with different themes... Please help.

  Hello, I hope that this is possible. I have a Verizion Curve 8330. With the standard theme of Verizon, I was able to put my picture on the desktop (for lack of a better word). I like the Zen theme and I was wondering if I could put my image of the desktop in this theme. Any help would be greatly appreciated.

  Thank you

  Save image on your device. Ensure that its dimesions is 320 x 240 pixels (or proportional size which can be reduced by an image editor). Otherwise the image will be adjusted not a kind of 'look fancy' on your device.

  Place the image file on your report card micro-sd (in pictures).

  Unplug your device from the desktop computer, and open the media icon. Open 'Pictures' icon.

  Search for the image file in the image list.

  Select and open the menu.

  Select in the menu: "set as home screen Image".

  To transfer files to your sd card there are two ways: use of Media Manager and use your Blackberry as a USB device.

• Problem of Smartphones from blackBerry account management online

  Hello

  I have problems of my BIS online account management.

  http://is.GD/SfMS6L

  Any ideas?

  Thank you

  Please read this:

  KB14380 Your account is not accessed through an HTML browser. Please use your device to access BlackBerry Internet Service.

• Battery problems of Smartphones from blackBerry after updating the operating system

  Hello world:

  I have updated my OS (Torch 9800) 6.0.0.576 and after that, battery life decreased significantly. You have an idea on the problem/solution? I replaced the battery and the problem remains the same!

  Thank you!

  joelg

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on #Torch. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

• Smartphones from blackBerry using my BB in Shanghai, China

  Hello

  I'm living in China for a while and I have recently purchased an unlocked blackberry "BOLD" button. I bought a PAYG China Unicom SIM and the only thing I seem to be able to access 3G services, i.e. some websites on the browser (not!), the most annoying without any texts or phone calls?
  When I try and make calls, I get a message saying that I have not registered for a DLI or IDC? number. I rang China unicom and they said that I tried to call a number international (I wasn't). China Unicom has been extremely useless! I would be very grateful for any info on what this can be and how I can get this to work?

  I was also wondering if its possible at all to use BBM here...?

  Thank you

  Hey, I just found out that China Unicom's CDMA service supply, but the BlackBerry Bold 9900 is a GSM device. You should try Bold 9930 device.

  GSM and CDMA are two different technologies. Once the SIM does not work in others.

• Camera problems of Smartphones from blackBerry after 8100 Firmware update to v4.5

  Hi all

  It is a known issue for me that I'm updating all the handsets of our work with the Blackberry firmware for the company that I work.

  After updating the firmware on multiple handsets to the latest version of the Blackberry 8100 4.5, there is a problem with the camera.

  When you are in display mode and the outside (even if covered) the screen turns white as if the lens opening is open wide.

  Even when you take the picture, the result is white all over.

  Please see examples here:

  http://www.imagedump.com/index.cgi?pick=get&TP=540100

  and

  http://www.imagedump.com/index.cgi?pick=get&TP=540101

  Two of these photos were taken inside with just on fluorescent lights.

  However if I return to the firmware to a lower level the problem no longer exists.

  I tried to change the settings for the White Balance on the handset and no matter what setting I put it on the same results occure.

  I was wondering if there is a patch or I have to wait the next release for a bug fix?

  Thank you for your help in advance.

  Gadget

  Updated the 4.5.0.55 combined software and the camera problem no longer exists.

  Can I get some laurels to solve the problem myself? Laughing out loud

  Gadget

• Smartphones from blackBerry using the storm with ATT or tmobile

  Worded if someone has unlocked the phone and Ben in the light with the suppliers other than Verizon If so how it you please also, I think I know this but he just place EDGE on GSM towers do not service any 3 g service? Also how do you have it unlocked through Verizon? If yes they charge fees or what term on getting it unlocked?

  This guy won't. I unlocked the storm and I use it on ATT and it's great. If you call Verizon and tell them your going abroad but to use a local SIM card to avoid roaming charges, they will unlock the phone. The only problem I have is that the browser has not been set, but everything else works fine. If anyone knows how to get the phone to accept than the config of the browser in the terms of service, please let me know.

• Problem of Smartphones from blackBerry connection Curve 8250 to WiFi at home (Dyatek Vigor 2710)

  Problems to connect the newly bought Curve 8250 home tips 2710-no WiFi Dray Tek Vigor gratefully received!

  BB can 'see' home network but will not connect. Its as if BB and the router can "see" each other, but can not will not "talk" to each other. Tried to change to Hotspot and off-grid (Vodafone) BB browser and tried all three connection options (PIN, push button and manual by pre-shared key), but all expire without any link with.

  Took a look at other assignments, but nobody seems to have had this problem.

  Help!

  Denis

  If your 802.11 running * N * on your router, this could cause problems. The BB model you are using doesn't support 802.11 * G * and 802. 11 * B *.

  One thing I do to try to eliminate this problem is to check your settings wireless LAN of your router by logging in the cpanel. If it tells you are currently using tape N then try to pass it to one of the compatible bands above and see if your phone makes a connection to UMA. If this does not resolve the problem, by all means, let me know and we can explore other avenues.

• Impossible access of Smartphones from blackBerry Email Account Management

  BB curve 9300 6.0

  I want to change my email accounts.  I tried to go to management e-mail account.  Rises a screen requesting the user name and password to access e-mail settings.    I don't know my user name or password.  I tried several times and sometimes it comes up saying that my password is sent on my device, but I can't find where and how.

  In the middle of it, I had an accident and then I updated but it is always the same, except my email accounts are no longer send or receive.  I can see them, but they do not work so I need now to access the e-mail set up even more.  ??

  Hello and welcome to the community!

  Depending on the circumstances, it requires that your BIS credentials or credentials of the BB ID, which are both linked to security, and you participate in this security. The attempts you have made to your password sent to you failed because these specific emails do not come for the BB, also under warranty. You must separate the access to this email account in order to receive the password reset e-mail.

  Overall, I recommend that contact your mobile to support formal... service provider if this is indeed your credentials of the BIS, while they control this account for you.

  Good luck!