Problems started with 2015.3 How can I go back.

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• Help! For an assignment, I need to use InDesign 2014 to make a digital item. I have the CC with 2015. How can I get the version of 2014 for my Mac

  Help! For an assignment, I need to use InDesign 2014 to make a digital item. I have the CC with 2015. How can I get the version of 2014 for my Mac

  Sorry, I can not explain this. It is not sensible.

  Try going to your cloud creative desktop App. Click on the "gear" icon > Preferences > General. Sign out and then sign in using your Adobe ID and see if it looks different.

• 20 of Firefox is not compatible with my computer, how can I go back to Firefox 19?

  20 of Firefox is not compatible with my computer, how can I go back to Firefox 19?

  Hello, you can simply download the latest version of getfirefox.com and install it on top of your current installation to go back.
  It shouldn't be so compatibility issue with firefox beta on windows xp - have you experienced specific problems?

• There was a problem starting APISupport.dll. How can I solve this problem

  I get this error message everytime I turn on the laptop.  "There was a problem starting APISupport.dll.  The computer works fine, so I need this module and if I do not how I get rid of this error message.

  This might help:

  http://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/there-was-a-problem-starting-crickapp/8e3a6c8c-7842-454F-8dc7-bba667e8f9c2

• Is there no way to create a separate mobile site now this Muse creates only sensitive Web sites? Due to the nature of my site, sensitive aspects create a lot more problems than they fix. How can I go back to an older version of Muse?

  I've updated Muse about 13 days ago and since that time, it was a nightmare trying to get the 'sensitive' aspects to cooperate. I don't want to create a website full of places so that sensitive aspects working fluidly. I have images that overlap that separate that they respond to the reduction in the browser. I liked having the opportunity to work separately mobile aspects of my site and now I was just facing a lot of new revisions to do this upgrade.

  Is it possible for me to go down to just before Muse these new updates or always have the opportunity to work with mobile versions of the site separate from the desktop version? These new updates make almost a waste of time for me to use the Muse.

  You can still add a phone or additional Tablet version for a responive Web site...

  

  ... How well that works is up to your skills as a designer

• The XMP files have disappeard from some files in my library (I use LR CC 2015). How can I get back them?

  Hello.

  I just noticed that xmp files, I mean by there any changes I made on the LR image, have disappeared from some files in my library.

  Is it possible to find them?

  Sorry for my English, I'm french.

  Best.

  Eric

  Paige,

  The OP said that all the changes he made in LR disappeared. The lack of XMP data maintenance is a red herring, probably caused by the thought that this is where LR stores the changes, without realizing that the changes are stored in the catalog.

  HAL

• How can I go back to a previous version of Illustrator CC?

  I installed the version 2015.2

  But crash and crash when:

  • Change the appearance of the icon in the toolbar to a different location than the default.

  • Add to the effect of blur object style.

  I didn't have problems with it. How can I go back to the previous version?

  Best regards!

  Hello Mario,

  You can find previous versions of Illustrator to Adobe Creative cloud application. You can find the details here: How to find and install the previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

  However we would like to hear the issues you had with CC 2015.2. What operating system do you use?

  -Ashutosh

• I have problems with the installation of Add-ons for InDesign CC 2015. How can I reinstall InDesign CC 2014?

  I have problems with the installation of Add-ons for InDesign CC 2015. How can I reinstall InDesign CC 2014?

  There's direction at the bottom of this blog post: http://indesignsecrets.com/avoiding-problems-installing-indesign-cc-2015.php

• I have a problem with corruption.  How can I change the timeline on an existing project.  Each image is moved about 2.5 min.;  My preferences are for 180 frames.  It does not seem to consider one after the fact.  Is it possible to copy the entire thing on

  I am new to use the forums.  How to start a discussion?  The ICO next which is grayed out.

  I have a problem with corruption.  How can I change the timeline on an existing project.  Each image is moved about 2.5 min.;  My preferences are for 180 frames.  It does not seem to consider one after the fact.  Is it possible to copy the whole thing and put it in a new, m not corrupted project?

  Hello and welcome.

  I feel for you after reading your story, however, it that are supposed to do? It is a forum for Dreamweaver and to my knowledge, Dreamweaver has no functionality called the chronology.

  Could you please explain the problem so that we can understand?

• I have an iPhone and a MacBook Air 11 '' 6. iPhone 6 syncs and backup icloud. I can access iCloud via the net on MacBook.  The problem is that I can't get the MacBook to sync with iCloud.  How can I do this?  Help, please. Thank you.

  I have an iPhone and a MacBook Air 11 '' 6. iPhone 6 syncs and backup icloud. I can access iCloud via the net on MacBook.  The problem is, I can't get the MacBook to sync with iCloud.  How can I do this?  Help, please. Thank you.

  What, in particular, looking to sync with the Mac iCloud? If you mean things like Contacts, calendars, Notes, etc., then you want to go in under the  system preferences, click the iCloud and connect to iCloud there with your iCloud ID. Then select which items you want to sync'd via iCloud.

  What - what are you trying to do?

  See you soon,.

  GB

• I can't synchronize my notes on i phone 3GS with my i pad mini on icloud since the last update ipad mini in 09/2015. How can I reinstall that?

  I can't synchronize my notes on i phone 3GS with my i pad mini on icloud since the last update ipad mini in 09/2015. How can I reinstall that?

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• 2015.4 is broken. How can I get back to 2015.3?

  My updated company to upgrade to 2015.3 specifically to take advantage of the proxy stream that we would work with 4 K images for the first time.

  During the filming, I recorded and placed in a cell all sequences (and there are a lot of it) on my older Macbook Pro for three years running 2015.3. The project works perfectly on this machine.

  Back at the office, my iMac was still on 2015.2 and needed to be updated. Creative cloud says 2015.3 updated. Update, it is very clear through the splash screen, on screen, that it is in fact of 2015.4. My Macbook Pro still shows 2015.3.

  
  This project - and 2015.4 in general - is completely broken. My RAM monitor starting to 9 GB. When I open the project, after a few minutes, it drops to 700 MB. Premiere Pro then breaks because I ran out of system memory. This can be replicated on another computer also running 2015.4.

  I tried to create a new project in 2015.4 to start the long, pr products re-import and re-binning process all my images, but even the mere fact of importation of images completely drains my RAM.

  It is therefore unacceptable. The fact that an old Macbook can run a mega-project of 4 k in 2015.3 without problems, while a newer iMac running 2015.4 is waste of memory leaks.

  How can I get back to 2015.3? I find it completely unacceptable that I can not. My only option now seems to be to restore 2015.2, re - import and re - bin all sequences and lose all the features of proxy that completely destroyed our workflow. This project begins to change on Monday and I need a solution.

  Sébastien Customer Support Adobe has me completely uninstall Premiere Pro 2015, reinstall it from a Setup program offline, update to 2015.2 through an installer ProDesignTools and then offline when 2015.3 through creative cloud update, I would get the 2015.3 release and not 2015.4. This is false.

  Here, any help would be so greatly appreciated. I have cleared my cache, I trashed my prefs, I put as much RAM as possible to the first, there is no sequence in this project. It is images just in stores. Even import images into an empty project causes a massive memory leak.

  All the advice, guys? Please, I beg you!

  Sorry to give you a bit of a run around, but try this: 2015.3 (I hope), it will display

  

• I found an old vista home basic dvd with a key, how can check whether key works but not install it?

  I found an old vista home basic dvd with a key, how can check whether key works, but not install it? some dvd install can be live boot from themselves too [password required for a direct start?]?

  Hello

  You must install it to see if it is legal to do so.

  There is no public database of product keys.

  See you soon.

• How can I activate back my administrator account after my windows automatically restarts with an administrator.user (new) account and so on

  How can I activate back my administrator account after my windows automatically restarts with an administrator.user (new) account and so on.

  I got this without my notice:
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  Administrator.User
  Administrator.User.000
  Now, I want to go back to my old files with the first administrator account. Also, I would like to know why.

  Hello

  Thanks for the reply.

  I suggest you to refer to this article to check if this help.

  Resolve stop (blue screen) error in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

   

  Important: while performing the check disk on the hard disk, if bad sectors can be found, then check disk will try to repair this sector. All the data available in this area may be lost.

   

  Custom installation WARNING: If you format the hard disk during the installation, the data files are saved in a Windows.old folder on the partition you installed Windows 7.  However, you should always back up the files. If you have encrypted data files, you may not be able to access them after installing Windows 7. If you have backed up your data files and then restored after Windows 7 is installed, you can delete the Windows.old folder.

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• Windows 7, I forgot the password of the account with administrator privileges, how can I reset or remove this password

  I have two user accounts, now I forgot the password of an account with administrative privileges, how can I reset or remove this password

  I have two user accounts, now I forgot the password of an account with administrative privileges, how can I reset or remove this password

  There are a lot of options built into Windows to help you out of this situation:
  • Restart the computer with your Windows repair CD, then use system restore to set Windows in a few days (only works if you have recently changed the password).
  • Log in as administrator mode without failure, then reset the password for your existing account (the password is usually empty).
  • Insert your flash drive USB with the password key file (only works if you have taken the time to create such a key file).
  • Use the password indicator (works only if you have created a hint and if it's good enough to allow you to guess the password)
  • Check your paper files (works only if you threw down the password somewhere)
  After solving this problem, plan in advance and create, test and document an alternative admin account, same as you have a spare House key.