problems to open PDF files

When I try to open a pdf file that is sent to me or to my flash drive, I get the message "there was an error during initialization. An internal error has occurred. " I have to save it to the desktop and then I open it. I've deleted and reinstalled Adobe, I put in previous versions, but still the same. What is the problem

Try to disable the Protected Mode [Edit |] Preferences | (Improved) security].

P.S. This is a public forum; Please, do not post your e-mail address, telephone numbers, etc. !

Tags: Acrobat

Similar Questions

  • Problems to open PDF files after the upgrade of the file server for 2012 R2

    Hello

    This weekend we have improved our main Windows 2003 to 2012 R2 file server.

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    Does anyone have any ideas, it may be the cause?  And does anyone have one solution other than to disable the protected mode?

    Thank you

    Joe

    Hello

    Try the latest Adobe Acrobat Reader DC and check if the problem still exists or goes.

    It can be downloaded from Adobe Acrobat Reader DC install for all versions

    Thank you

    Shakti K

  • problem with opening pdf file of the web browser

    I have Acrobat Pro ver 6 and Adobe Reader 9.1 on a computer.  When my user tries to open a pdf file from the web as it gets the following error message:

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    This user must have Acrobat and Reader on its system.  I understand that there are problems with having both.

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    Thank you

    Configuration of your PC drive by default for embedded PDFs has become confused, because of multiple solutions of Adobe PDF documents installed on a PC.

    Solution 1:

    Go to start > run

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    Navigate to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe

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    The default installation values are:

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    or

    "C:\Program Files\adobe\acrobat 6.0\acrobat\Acrobat.exe" (not sure of this path.  Make sure that on your PC)

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    Solution 2:

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    If you use Firefox to browse the web, you can change this setting in Firefox by clicking on:

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    If you use Internet Explorer to view a PDF file, try the steps below.

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    To configure Acrobat or Adobe Reader as a helper application:
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    The next time you select a link to a PDF file in the browser, a dialog box asking what you want to do with the file. If you select open, the browser opens the PDF file in Acrobat or Adobe Reader (request for assistance); If you select save it on the disk, the browser saves the PDF file on your hard drive.

  • problems trying to open pdf files. said the treatment works cannot open file

    original title: rayexceed

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    Work does not have PDF files. You need Acrobat Reader or Foxit Reader.

  • I can't open PDF files lately. I uninstalled and reinstalled Adobe Acrobat. I'm sick and tired of trying. I need Adobe to talk about me through on how to fix the problem as soon as POSSIBLE.

    I can't open PDF files lately. I'm sick and tired of trying to solve this problem. I need Adobe to call me or send me an email with the instructions step by step on how to overcome this problem of bad, please.

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    Hello

    I guess that you are looking for this:

    Open drive

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    Thank you

    Abhishek

  • my toolbar (for the PDF edition) does not appear in a newly opened PDF file. What is the problem?

    my toolbar (for the PDF edition) does not appear in a newly opened PDF file. What is the problem?

    Hi Joanne,

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    Hello

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    • This has also affected all PDFs, saved the e-mail to the iMac.

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    Any help appreciated

    Anthony

    Try to install the update mode without failure or another account admin user. If it works, check if you still have the PDF problem. If so, try what is displayed below links Safe Mode.

    Safe mode - subject

    Safe mode - Yosemite

    Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.

    Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in the system Prefeences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

    Isolate a problem by using a different user account

    If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

    If it works in safe mode, try to run this program when it is started normally, copy and paste the result in a response. The program was created by Etresoft, a regular contributor.  Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.

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  • I can't open pdf files in firefox, and I tried all the solutions proposed by others. How can I reactivate pdf in firefox?

    I have recently switched to Firefox to Google Chrome, and I find that I can't open all PDFs from the web in some way in Firefox. I can't download them and open them in Adobe Reader and I can't preview them in Firefox, or I can use the plugin from Adobe. I tried to use the solutions posed by users on this site, but none of them have worked. Whenever I have an amendment to the settings to try to resolve this problem, change never allows me to view the pdf file, and the setting reverts to the previous setting after the browser is restarted. I don't like how to display the file, but I need to be be able to see a preview or I need to be able to download it.

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  • Cannot open PDF files

    I have a HP Pavilion desktop pc with card mother at660a and that you just download the latest Mozilla fire fox and now I can't open PDF files when I am still on the web, can I open then, but as soon as I insert in downloads on my drive hard all the that get is a blank page with the exception of the border etc. but no script , by the way this pc has never used Mozilla firefox.
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    For some reason, your Firefox is who identified himself as version 9 instead of version 19. If you select help > about Firefox, can you verify that you have version 19.0.2 or click Find updates and get the current version?

    19 of Firefox has an internal PDF Viewer. To switch to a different Viewer, see the following article: How to disable the built-in PDF Viewer and use another Viewer. Note that this does not apply to earlier versions of Firefox.

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  • Cannot open pdf file not able to download adobe, disables security and still unable to download adobe

    Cannot open pdf files not able to download adobe. I disabled the security and still unable to download adobe

    Hi MarciaRicci,

    1. what operating system is installed on the computer?
    2. What is the exact error message you get when you try to download?
    3. what web browser do you use to download adobe?
    4. what happens when you try to open pdf files?
    5. you are trying to open online pdf files or pdf files on the computer?

    I suggest you try the steps from the following link:

    The problems of download
    http://kb2.Adobe.com/CPS/152/tn_15296.html

    Installation problems | Flash Player | Windows
    http://kb2.Adobe.com/CPS/191/tn_19166.html

    Choppy us back with more information.

  • I can't open PDF files

    I have Adobe Acrobat 9.2 installed. When I receive a PDF file instead of open it using Adobe (as it did in the past) Microsoft Word Viewer takes over and asks me to do a file conversion. Everything goes down hill from there.
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    I hope this helps.

    Good luck! Lorien - a - MCSE/MCSA/network + / A +.

  • Cannot open PDF files by e-mail more

    I can't open PDF files in my Outlook email more.  My husband gets his colonies to work via e-mail and for 3 years now I have been open the colonies without problem.  This week, I can't open the file.  I get this error:

    Microsoft Word

    A red x, then "Sorry there was a problem and we can't open the PDF if this product again try to open the PDF file in Microsoft Word"

    Well, I thought it was always open in Word!  Anyway, it is not the drive.  I Sumatra and I can still open the other PDF files.  I even changed my readers just to check and get the same message.  I wrote to Outlook and they said it is not their problem and to post here in the Microsoft Community.  It's very frustrating because we need to see those files.  If she is not Outlook or the PDF reader, what could be the problem?  Thank you!

    Hello

    Please keep us up-to-date and sorry for the inconvenience caused.

    We are aware of this problem and the engineering team working on this and will inform you about the same to as soon as possible.

    Thank you!

  • Cannot open PDF files in one of the user account

    Original title: PDF files

    On the same computer, a connection will open PDF files correctly, and another connection won't.  On the second connection he invites me to choose how to code to be readable, but it is not readable.

    Hi PEGGYxg,

    Thanks for posting your query in Microsoft Communities. Provide the following information:

    ·         Did you do changes on the computer before the show?

    ·         The question is limited to PDF files?

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    Difficulty of a corrupted user profile

    You can read this article for more information:

    Change the programs that Windows uses by default

    I hope this helps. Let us know if you need more assistance.

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  • Why the CD player replace default 'use Acrobat Pro' to open pdf files?

    Had to install the CD player to open online pdf files. Already have Acrobat Pro. After the installation of the drive of DC and despite repeated together "use this application to open pdf files" Acrobat Pro, CD player overrides this setting. Seems so new versions of programs... as, for example, Windows 10... are programmed by nerds who seem to think they know more about what a user wants to that user only. Sites now offer pdf files requiring a CD to open, but this version now seems to have the attitude "to hell with what you want to do." I want only to set Acrobat Pro as my default application to open pdf files. How can I do this? And, Adobe, why do you think that you know better than I what I want? < Nothing new, by the way; I had to do to make the script processing in PhotoShop, because it substitutes for my choices for the target files and your technicians had no idea how to solve this problem, with workarounds.

    Hi brucec3514345,

    Acrobat Reader DC has been defined as the once its installed default PDF Viewer, this is a behavior of design. However, you can change the default program, open Acrobat, navigate to the Edit-> Preferences-> General-> click "set as my default pdf reader.

    Click OK to confirm the changes.

    Kind regards
    Nicos

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