Problems with clicking and scrolling when you are using the mouse in IE

Separated from this thread.

Original title:

Problems with clicking and scrolling when you are using the mouse

I have the same problem.  My touchscreen responds but my touchpad and mouse are unable to save a click in IE.  I need to reboot to rectify.  It seems to be more common when the laptop comes out of fashion 'sleep'.   I tried all the steps above, everything is up-to-date.

Hello Fred,.

Thanks for the reply.

I appreciate your efforts to resolve the issue.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check. Please follow these steps:

a. press Windows + W keys, type Troubleshooting in the search box and press on Enter.
b. click on 'show all' and then click 'hardware and devices'.
c. click 'Next' and then follow the on-screen instructions.

If this does not help, then use method 2.

Method 2:
Start your computer in safe mode and check the number.
Refer to this article:
Start settings for Windows (including safe mode)
http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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