Problems with drivers Radeon HD mobility 5400 series

Hello

I have problems with my HP G62-b90ED.

It has 2 card, a Radeon HD 4200 (512 MB) and a 5470 (2 GB).

For some time now, I have a problem with the 5470 card, it no longer works.

I get a code 10 error and when I try to access the Catalyst Control Center gives an error message that my card or drivers no longer work.

I tried to / reinstall all (old and new) AMD drivers available.

Tried the drivers from HP here: http://h10025.www1.hp.com/ewfrf/wc/product?product=4353868&lc=nl&cc=nl&dlc=nl&lang=nl&cc=nl

As well as the latest drivers AMD.

I Windows 8 (bought with Windows 7), but the problems started while running windows 7.

I hope you can help me!

Kind regards

Dennis

Based on the software page and drivers found here, the unit was not tested and certified for Windows 8.  Check this site to find out what to expect during the upgrade of Windows 8 and if the device has been tested for Windows 8 by HP.

This Microsoft support document indicates a code 10 in Device Manager is largely a driver problem.  Because the device did not receive Windows 8 drivers of HP, this makes things a little more complicated because of the new architecture of Windows 8 driver.

This does not, however, mean that it is not possible to get this corrected.  You can try to install the driver of Windows 7 in compatibility mode.  I got this same error in my old laptop that I have upgraded to Windows 8 and this is what did the trick for me.

Try these steps exactly as described here.  The order is very important because the process is sensitive and generally fails if made out of use and not exactly as shown.  Here is the driver you need.

Let me know what happens.

Tags: Notebooks

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