Problems with FixCleaner, possible scam

Original title: Fixcleaner
My system is slow these days, so I'm looking for how to speed up my slow pc in bing search engine and there is an ad that said I can have a faster pc in 3 simple steps, and I open it and I download it.
on this site they say that the program is completely free, so I think it's better for me, an old man.
so I want to scan my pc and I know that my pc has so many errors, and I think that I should clean up. so I click on repair this button. and then he says I need to register, so I click on it and it asks me to pay to fix the mistakes then I paid and received a key. I use the key to register the software and remove the errors found, and he asks me to restart my system, I did, after I have can not get into my system, I wanted to say to the system restarts itself all the time, and then I contacted my younger brother, is a computer technician, and he told me that fixcleaner is a malware and he also told me how to restore my system I tried what he told me, nothing works. I have to pay $150 to send my computer in a repair shop for a restoration of the system pc. This time, I can get into the system, but all my photos and my videos have been removed.
so I contacted fixcleaner for a refund of $150 and $34.95 and $1,000 for my pictures and my videos online and it seems that it is an engine of the auto-robot, so I have to use email to contact 5 days ago on their site that it calls for 2 days, but I have no answer, it seems that they refuse to reimburse my loss.

Everything here could tell me how to recover my money? Thank you.

Hello

Seems that this is one of the fake scams where they take your money and if something
your system is damaged.

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

==========================================================

You "might" be able to backup your data, but it could have been removed.

You can save the data and reinstall Windows 7. The hard drive can be put in another computer
as 2nd car (best) or in an external case USB port. Either allows you to copy the data to removable
readers of media such as CD, DVD or another USB. There are also professional recovery however companies
they are expensive.

Or you can use a boot Ubuntu CD to back up data.

Use Ubuntu Live CD to backup files from your Windows computer dead
http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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