"You must be logged in as an administrator to install this program" error when I AM logged on as administrator. possible problem with TrustedInstaller security

I am logged in as administrator on the single computer.  I try to install Net Nanny, which claims to be compatible Windows 7.
The first time I tried to install it I got the error, simply, 'access denied '.  After several attempts with the same error, I rebooted in Mode safe mode with network and then got the error that the Windows Installer Service is not accessible.  After some research, I discovered that Windows Installer is not available in safe mode.
So I booted in Normal mode.  Logged as administrator.  Tried to click with the right button on the installer downloaded for Net Nanny and ran as administrator, the connection of the administrator.  Now I get the error, "You must be logged in as administrator to install this program."  I am.
I closed all firewalls, anti-virus software AND turn off the UAC.  I checked the compatibility AND security for the download tab and it is configured to run as administrator and I tried to run in several modes of compatibility.  I still don't "You must be logged in as administrator to install this program."  No matter what I try, I still get this error.
I used the command prompt, type msiexec.exe / unregister, and then msiexec/regserver.  No new results.  Still the same error.

I called Net Nanny press SEVERAL times and they will know that this is a Windows problem, because this is the first time that they already got this error.  They had me to download another file on a mirror site.  Not always the same error.  People what I'm doing wrong?  I was able to successfully install other software.  Thanks for any help!

UPDATE * I am researching always this.  This would be a TrustedInstaller security problem?  If this is the case, is it possible to fix the TrustedInstaller or turn it off?  The big question, is that I want to turn it off?  My first thought is 'no '.  However, this software is listed on the Microsoft site as being compatible with Windows 7.  Therefore, an application that is 3rd party that is accepted by Microsoft.  Wow, I'm confused.  Don't know what to do here.

Hello carpetfresh,

A test, I temporarily disable user account control and then see if you can install Net Nanny. If so, we know that UAC is what is causing the problem with the installation.

1. access control panel user to the Start Menu-> Control Panel-> user accounts and of security for the family-> user account

2. click on the settings of the user account controll link.

3. move the slider to never notify

4. click OK for the changes to take effect

5 reset.

Once you have correctly installed the Net Nanny, then back to the control panel and reactivate the UAC.

Answer please come back and let us know.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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    Graphic pen 17.0.1 - from the file 'filters Gallery.
    Halftone Pattern 17.0.1 - from the file 'filters Gallery.
    HDRMergeUI 17.0.1 - from the file 'HDRMergeUI '.
    HSB/HSL 17.0.1 - from the file "series MultiPlugin"
    IFF Format 17.0.1 - from the file "series MultiPlugin"
    IGES 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Ink outlines 17.0.1 - from the file 'filters Gallery.
    JPEG 2000 17.0.1 - from the file "JPEG2000.
    Flattening coefficient 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Lens Blur 17.0.1 - from the file "blur of the lens.
    17.0.1 Correction lens - from the file "Correction of the lens.
    Lens Flare 17.0.1 - from the file "series MultiPlugin"
    Fluidity 17.0.1 - from the file "fluidity".
    Matlab 17.0.1 operation (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "ChannelPort.
    maximum 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Mean 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Measure Core 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'MeasurementCore.8me '.
    Median 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Mezzotint 17.0.1 - from the file "series MultiPlugin"
    Minimum 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    MMXCore routine 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "MMXCore.
    Mosaic tiles 17.0.1 - from the file 'filters Gallery.
    Multiprocessor support 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "multiprocessor Support.
    Neon 17.0.1 - from the file 'filters Gallery.
    Note article 17.0.1 - from the file 'filters Gallery.
    Color NTSC 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "color NTSC.
    Ocean Ripple 17.0.1 - from the file 'filters Gallery.
    OpenEXR 17.0.1 - from the file "series MultiPlugin"
    Paint the Daubs 17.0.1 - from the file 'filters Gallery.
    17.0.1 palette knife - from the file 'filters Gallery.
    Patchwork 17.0.1 - from the file 'filters Gallery.
    Paths to Illustrator 17.0.1 - from the 'MultiPlugin series' file
    PCX 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'PCX.
    Photocopy 17.0.1 - from the file 'filters Gallery.
    3D Photoshop 17.0.1 engine (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'Photoshop3DEngine '.
    Photoshop Touch 14.0 - from the file 'PSDX '.
    Photo filter package 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "ChannelPort.
    Pinch 17.0.1 - from the 'MultiPlugin series' file
    Pixar 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "Pixar".
    Plaster 17.0.1 - from the file 'filters Gallery.
    Plastic wrap 17.0.1 - from the file 'filters Gallery.
    PLY 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    PNG 17.0.1 - from the file "series MultiPlugin"
    Pointillism 17.0.1 - from the file "series MultiPlugin"
    Polar coordinates 17.0.1 - from the 'MultiPlugin series' file
    Portable Bit Map 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "PBM".
    Poster edges 17.0.1 - from the file 'filters Gallery.
    People's Republic of CHINA 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    17.0.1 - from the file 'Series MultiPlugin' radial blur
    17.0.1 radiance (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'Radiance '.
    17.0.1 range (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Grid search of colors made NO VERSION - from the file 'Export3DLUT '.
    Crosslinking 17.0.1 - from the file 'filters Gallery.
    Ripple 17.0.1 - from the file "series MultiPlugin"
    Rough Pastels 17.0.1 - from the file 'filters Gallery.
    Save for Web 17.0.1 - from the file 'save for Web '.
    ScriptingSupport 17.0.1 - from the file "ScriptingSupport."
    Shake Reduction 17.0.1 - from the file "Shake Reduction"
    Shear 17.0.1 - from the file "series MultiPlugin"
    17.0.1 asymmetry (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Smart Blur 17.0.1 - from the file "series MultiPlugin"
    Smudge Stick 17.0.1 - from the file 'filters Gallery.
    Solarization 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "solarization".
    Splash 17.0.1 - from the file 'filters Gallery.
    Spherize 17.0.1 - from the file "series MultiPlugin"
    Sponge 17.0.1 - from the file 'filters Gallery.
    Strokes sprayed 17.0.1 - from the file 'filters Gallery.
    17.0.1 - from the file «Filters Gallery» stained glass
    Stamp 17.0.1 - from the file 'filters Gallery.
    SD 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    STL 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Sumi-e 17.0.1 - from the file 'filters Gallery.
    17.0.1 summation (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Targa 17.0.1 - from the file "series MultiPlugin"
    Texture veneer 17.0.1 - from the file 'filters Gallery.
    Tiles 17.0.1 - from the 'MultiPlugin series' file
    Torn edges 17.0.1 - from the file 'filters Gallery.
    Twirl 17.0.1 - from the 'MultiPlugin series' file
    U3D 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Draft 17.0.1 - from the file 'filters Gallery.
    Vanishing point 17.0.1 - from the file "VanishingPoint".
    Variance 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the 'statistics' file
    Virtual Reality Modeling Language. VRML 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    Water paper 17.0.1 - from the file 'filters Gallery.
    Watercolor 17.0.1 - from the file 'filters Gallery.
    Wave 17.0.1 - from the file "series MultiPlugin"
    Wavefront | OBJ 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file "U3D.
    WIA support 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'WIASupport '.
    Wind 17.0.1 - from the file "series MultiPlugin"
    Wireless Bitmap 17.0.1 (2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377)-from the file 'WBMP '.
    Zig - zag 17.0.1 - from the file "series MultiPlugin"

    Plug-ins option and the third: NONE

    Duplicates and plug-ins disabled: NONE

    Plug-ins that could not load: NONE

    Extensions:

    com.adobe.InApp.Purchase 2.4.83 - in the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html.
    Recent files 1.2.1 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html"
    Library 2.4.83 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html.
    Beginning 1.2.1 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html"
    Themes of colors Adobe 6.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html.
    Export as 3.0.6 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html.
    Overview of unit 1.2.0 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\com.adobe.preview20155\PSPanel\panel.html"
    Export as 3.0.6 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5 CC (32 Bit)\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html.
    com.adobe.preview.Loader 1.2.0 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\com.adobe.preview20155\PSLoader\loader.html"

    Install TWAIN devices: NONE

    You can try to save to a folder on the root of the C:\ drive * for example and the PPP would not allowed to save somewhere.

    Any luck that you have turned on generator?  You can try turning it off?

    Trash presets Photoshop (Command-Option-shift at Photoshop startup)

  • 'Could not complete your request because of a program error' when you try to use an effect

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