Problems with WINDOWS EXPLORER, can be removed and then re-installed, if yes how?

Similar Questions

• Is anyone else having problems with Windows 8 when your typing and e-mail? For some reason, it comes out constantly to the tile screen while I type making me about starting more.

  Is anyone else having problems with Windows 8 when your typing and e-mail? For some reason, it comes out constantly to the tile screen while I type making me about starting more.

  Hi Chaz,

  I thank you for your message and gives us a chance to help you. I see that the Mail app closes while you are typing an email.

  Please answer these questions to get a better understanding of the issue.
  1 have changes made to your computer before this problem?
  2 shut down other applications while they are in use?
  3. do you get an error code?

  You can try these methods to check whether the problem is resolved.

  Method 1: Run the troubleshooter of app.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Open this link to launch the troubleshooter.

  Method 2: Update the application.

  Method 3: Reinstall the application.

  This link has the steps that you can follow to update and reinstall the application.

  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  Feel free to use the forum for any other issue of Windows, you may have.

• Problem with windows Explorer, getting the error Windows Explorer has stopped working.

  I have a problem with windows Explorer (windows 7 OS) - the causes of each click on the right button of the mouse on the desktop icons to convey a message "Windows Explorer has stopped working. Windows Explorer restarts. How to solve this problem?

  Thank you

  Miodrag

  Thank you very, very much... I solved my problem by uninstalling the software "daemon tools".
  I have only Microsoft Security Essentials antivirus, is it necessarily to install another antivirus software?

• Problem with Windows Explorer and the recorded files

  When I save files from the internet and then open the folder with Windows Explorer in the backed up files, I find that WE consider not save them on my hard drive "change" more. I know it's strange, but I tend to retain files roughly in the order that I saved them, rather than by the name of the file or anything else. So now to manually change the files in a certain way, then save them to get them organized as I want. Of course, this can become very painful and long if I have a lot of files to organize this way. My question is: How can I get Windows to consider saving a file on my HDD as change? I use Firefox and updated recently, which may be the cause of the problem.

  Hi Flingle,

  Were you able to save and access files correctly before you update Firefox?

  You can create a new folder & try to download the file inside of Internet Explorer & check if the problem persists.

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problem with Windows Update after the removal of Virus

  My operating system is Win Vista 32 bit, had some virus closed my windows updates, have a view of the white page. Checked that my services and win update is in automatic mode has started, so I don't know why my updater gives me a red x saying windows updater is turned off.  Any suggestions?

  [Original title: Windows Update]

  https://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/problem-with-Windows-Update-after-removing-virus/3a8dd279-2732-4693-88bf-f5cea4afca96>

  It makes more sense. How to reset the Windows Update components?

  Yet, as indicated in The ball , the search results links do not work. I also used several browsers and DuckDuckGo. Maybe it's because the Windows Update Agent was changed some time ago and the article is no longer valid.

  EDIT: If the OP is also struggling to access the link I suggest using repair Windows updates available from tweaking.com. I suggest also using the Registry backup of the same author before hand.

  Repair the Windows updates

  http://www.tweaking.com/content/page/repair_windows_updates.html

  Registry backup
  http://www.tweaking.com/content/page/registry_backup.html

  I hope this helps.

• T430 cannot connect to WiFi unless the battery is removed and then re-installed

  Had trouble with t430 a colleague. It is impossible to connect to the WiFi unless the battery is removed and then reinserted. Once connected WiFi is strong and reliable. This seems to have started a few weeks without any notice. I think of a power setting? I also tried to replace the battery and the same problem. The two batteries hold high loads and are in a State of 'good '. Any suggestions?

  Solution has been update power settings to the driver does not allow the computer to turn off device to save power.

• Problems with Windows Explorer and files?

  FYI, I'm running 7 64 x SP1, I have Avast! antivirus and malwarebytes and CCleaner and aswMBR rootkit scanner.

  Yesterday, I left my computer while doing research for a bite to eat and I came back and this error box titled "CScript.exe" Application error "and in the box, he said that the program could not start and press OK to close the program. It was the first time I saw this error, so I clicked on OK and didn't think much, until I went to research and decided to run a full on Avast scan and no viruses were found, so I decided to use malwarebytes to check and when I went to open it (it is in my Start menu... don't use it very often) he wouldn't run and all of a sudden I had this error as Explorer windows stopped working, he was checking for a solution, and it restarted itself. I thought it was weird, so I tried to run windows Defender got the exact same result - Defender would not and open windows Explorer stopped and restarted itself. I'm so gone to CCleaner (which surprisingly open upwards) to see if my registry was somehow screwed up, analyses to find errors and there was none. I checked the programs installed through CCleaner to see if maybe there is a program that appears as if by magic, and it was not all. So I ran my rootkit scanner and it wasn't rootkits but I saved the log file on my desktop and it does not open. Does not open the Task Manager, command prompt does not open, the center of the action does not open... nothing beneficial opens. While doing all this, the error "CScript.exe" jumped to the top about 3 or 4 times just randomly. I don't know what happened to the drive that is used to repair/reinstall windows, so it's a little out of the question. I considered to start Windows in safe mode and backup on a restore point, but have not yet tried. Any suggestions?

  Good, well * seems * after booting in normal mode, the problem is resolved. exp works normally now, but let's see whether it is temporary or not.

• Problem with Windows Explorer. Explorer Windows stopped working

  Original title: Windows Explorer problem... _ I get the message; Explorer Windows has stopped working. My wifes user account has stopped working all together. __

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Explorer.EXE
  Application version: 6.1.7600.16450
  Application timestamp: 4aebab8d
  Fault Module name: Explorer.EXE
  Fault Module Version: 6.1.7600.16450
  Timestamp of Module error: 4aebab8d
  Exception code: c000041d
  Exception offset: 000000000002cc2b
  OS version: 6.1.7600.2.0.0.768.3
  Locale ID: 1033
  Additional information 1: 9 d 35
  More information 2: 9d352eeb48f756eef3e09921a012e0a8
  Additional information 3: ca2c
  Additional information 4: ca2c069770e7f64d60f91ac290056ba5

  Hello

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or
  Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Problems with windows update, run sfc/scannow and boot into safe mode. (Vista Home Premium)

  Hi all

  Please bear with me here that I try to explain all the questions I have with my computer right now. I'll try to explain everything that self-organization as possible, but if you need more information or file papers to provide a solution more precise, do it me know.

  To start, I use a HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32 bit) installed. (Service pack 2). About 6 months ago I got this laptop from what I believe was the conflicker virus (kept forwarding pages, arrested updates and antivirus programs, etc.) and I managed to get Windows Update works again. My help and Support did not work well, it only worked in Mode without failure, so I did some research and tried a bunch of suggested corrections (update the registry, etc.) and got it work yet once again. I don't know if one of the tools that I used all by setting the Help & Support could have caused problems that I now (as I literally tried everything under the Sun until I got to work), but my Windows Update does not work properly again.

  A few weeks ago, I installed some updates and restarted the computer, but updates did not finish install on reboot. He said the usual "Configuring Updates, do not turn off your computer", but never showed percentage complete or whatever it is. It restarted, and when I open Windows Update, he said the last time I checked the updates has never been (obviously not true), and when I tried to check the updates, it jumped right to the message telling me I have to restart my computer to complete the installation of updates. She continues to do everytime I open Windows Update. From time to time, I try to restart it, just to see if it will work, and he never does.

  I spent hours trying all the solutions I could find in Google. I tried to run system update readiness tool, which seemed to run correctly (but does not solve the problem). I then tried the difficulty it for Windows Update, and it does not solve the problem. (It might be important for me to mention that I also have problems with the difficulty It Center itself, too. Individual tools like that for Windows Update is running, but the difficulty It Center program keeps giving me the error message that "a problem is preventing the troubleshooting tool to start.") I also tried to rename the pending.xml file, and then later I deleted it, after reading in another forum that you rename the file could cause system instabillity or something like that.

  Unfortunately, I can't use system restore to solve all my problems, because all my previous restore points have disappeared (I don't know if the virus wiped out them, or if the computer removed on its own) but restore points only I checked are those that have been created recently, during the time I had these problems.

  I tried running sfc/scannow nothing helped, as he continues to tell me that there is a pending repair, but repair pending never ends. I tried to use the command of /revertpendingactions of dism.exe/image:C\/cleanup-image in the command prompt of recovery center to stop it pending repairs, and that has not worked because it claims that dism.exe that does not exist / is not a valid command. No matter what I try, I can't have this pending repair or my updates to complete pending.

  I tried to boot mode safe several times as well and he hung up on crcdisk.sys when starting every time.

  Being that I can't use sfc/scannow, System Restore, or get into Safe Mode, I'm really lost as to what I should do next. I'm honestly not sure if the problems are related, but I just thought it would make sense to list them all in one place.

  Please note that I don't want to re - install Windows Vista, or don't I think I need, because the computer works very well for most. (I use it for typing this right now). I had much rather bring all the features on mine, which I believe can be achieved with the help of the right person.

  If someone could provide me with suggestions/solutions, it would be greatly appreciated! Certainly, it would relieve a lot of stress for me!

  DISM is a thing of Windows 7. First test the hardware.

  Standard hardware troubleshooting
   
   
  First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...

   

  Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

   
  Diagnosis of memory

  If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.

   

  S.M.A.R.T
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   
  Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
   
  WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List

   

  If it is on will be true, otherwise on enable in the BIOS of the computer.

   

  Predict the failure must be False if everything is ok.

   

  In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
   
  Run chkdsk

  In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

   

  SFC

  Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

   

  sfc/scannow

   

  Heat

  Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.

   

  For memory diagnostic results

  Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.

   

  Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

   

  Double-click the entry for more details on this entry.

  For results of Chkdsk

  Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.

   

  Look for EventID is 7 and Source disk
  Look for EventID is 11 and the Source disk
  Look for EventID is 50 , and the Source is disk
  Look for EventID is 51 and Source disk
  
  Look for EventID is 52 and Source disk
  Look for EventID 55 and Source is NTFS
  Look for EventID is 130 and Source is NTFS
  Look for EventID is 134 and Source is NTFS
  Look for EventID is 137 and Source is NTFS
  Look for EventID 1001 and Source is Autochk
  Look for EventID 1001 and Source is Winlogon
  Look for EventID 1001 and Source is WinInit
  Look for EventID 1001 and Source is Chkdsk
  Look for EventID is 26212 and Source is Chkdsk
  Look for EventID 26213 and Source is Chkdsk
  Look for EventID 26214 and Source is Chkdsk
  Double-click the entry for more details on this entry.
   
  PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.
   
  For the results of the SFC
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   

  findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "

   

  It will be able to see which files are corrupted.

   

  To see if there

   

  findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

   

  There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.

• Is problem with Windows Explorer (not Internet Expl.) - possible to reinstall this software or update?

  I have several problems which, after some time, can be attributed to a problem with the Windows Explorer (not: Internet Explorer)

  Examples:

  -files are not finished (so that they remain in a queue forever) (this happens every time)

  -When I try to replace a file from one directory to another this process is at a standstill (occurring rarely)

  -When I shut down, I get a message that trying explore but unable to play the fine tune (sometimes)

  -in Word, I get printer messages not responded or other problems with opening files-Word (sometimes).

  Remarkable (?): boot in normal mode is always successful, even after the crash on shutdown.

  Question:

  -is it possible to reinstall this software or update?

  - or something is needed to get a solution?

  Hi Niels,

  1. When did you start to question?

  2 did you recent hardware or changes to the software of the system?

  Method 1:

  Step 1:

  You can check if the problem occurs in safe mode.

  Start your computer in safe mode

  Step 2:

  If you are not faced with the question in safe mode, then you can try to perform a clean boot and check if it helps.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  In addition, after you fix the problem, you can see step 7 above to restore your computer to a Normal startup mode.

  Method 2:

  If you are faced with the question in safe mode, you can run a Checkdisk to see if there are drive errors that can cause this problem.

  Check your hard drive for errors

  Note: When you run the disk check, there are chances of losing data if you can take a backup before starting the checkdisk.

• Two problem possibly - fold problem with messenger work don't not and will not install error 80070643 - is it because I have WINDOWS UPDATE message can not

  OK, I am a novice computer, I press the button and sail away.

  Recently, MSN Messenger would not connect, it says that I need to install a new version and wouldn't let me use the old version.  When you try to install via Windows Live, he just won't do it and install error 80070643.

  HE MAKES ME BANANA!  Me and my family do not have access to Messenger and I'm getting a lot of earache thereon.

  I did some digging and follow some instructions on using Windows Me was updated via Notepad "Logging on - record entered ' the instructions told me to try again and the registry error messages, but I just get the same message.

  I think that I was invited I then started to investigate windows update, often, I get the message that the message "Windows cannot check for updates", my last update recorded is on 12/02/2008 (eek) (English date, so December).

  I have VISTA and uses a COMPAQ laptop.

  Can someone (in non-informatiques talk) give me advice... Please?

  http://www.Microsoft.com/communities/newsgroups/en-us/default.aspx?DG=Microsoft.public.Windows.live.Messenger

  Discussions in Windows Live Messenger

  They will help you with your WLM questions in the Newsgroup for Windows Live Messenger above.

  See you soon. Mick Murphy - Microsoft partner

• Problem with Windows Explorer add folders

  Lately when I get my Windows 7 Explorer, I can use is no longer the buttor add a folder to add folers to my libraries, how can I fix?

  1. What happens when you try?
  2. You can add folders elsewhere?
  3. Can you right click on an empty spot and select new | Folder?
   

• How to fix the problem with windows to format external drive and lightroom

  I'm working on an imac with lightroom 4. I've already imported photos from an external drive that is formatted for windows. I made some changes using LR develop module but I would also use my NIK plugins. Lightroom does not allow me to export to the Nik plugins because the files are on a windows format. How can I copy/paste the photos on a mac to the disc format while keeping my changes? In addition, how re - import these files in the mac player in LR? At the present time, these files are shaded on b/c they are already in LR on the windows disc. Help?

  TUxera is a utility that gets around this limitation of Mac.

• Can I remove and then to download Media Player?

  I can't saqve playlists. I get Windows Media Player encountered a problem while creating or saving the playlist.message as follows:

  I didn't any major changes to my computer which is a HP running Windows 7 laptop.

  Hello

  Let us know when this issue began to appear, so we can try a restore to before this issue.

  System restore

  http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

  Post back with details

• Problems with my order Adobe Creative Cloud and do it installed or correctly synchronized

  I have an order of licenses CC - but when I install it on my computer it installs as a trial and wrote that I just finished the trail.  I want full access to the programs that we pay for, how do I get the license in order to synchronize it with my install?  We are supposed to be able to install programs on several computers, but almost every time I do the installation (after wiping all the Adobe products on my system) it works as a trial and said that my account has not all the records of licenses, but when I log on the site I have access to download the packages to install.

  I need help with this program installed on mac computers, I am using in my school.

  Hi Keith,

  It seems you have creative cloud on behalf of the company.

  You can follow the articles: create the serial number of packets license for Adobe Creative Cloud for business and Creative Adobe Creative Cloud license file that will help you activate your deployed applications.

  Let us know if it works or not.

  Thank you

  Yann Arora