Probmel with the camera

Hello. I would like to find a solution to my problem. Using Skype, I called one of my friends yesterday. We talked almost two hours, with interruptions because of the wireless Internet connection. Suddenly, my camera is stuck and the luminous sign remained light. Saying luminous sign, I want to say the light that lights up when someone makes a call.  I have no idea on what's happened so far. The camera light is still on. I can't use my camera now. Could someone help me solve the problem please? Thank you very much.

Hi @AngelaElefther,

Thanks for posting HP forums!

I came across your post about the laptop webcam no longer works. I want to help.

In order to better assist you, please provide the product number of your laptop and the version of Windows installed on your laptop.

Computers how can laptops HP - I find my model number, the serial number or product number?

Looking forward to your reply!

Tags: Notebooks

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    (Sorry for my English )

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