Unable to work with the camera on laptop

Original title: camera

my camera on my laptop does not work.

It works through skyping, but I want to take pictures and do the videoes but his does not work

Hi r.,

Please answer a few questions to refine the question.

1. are you referring to photo App? What is the situation when you launch photo App?

2. do you receive any error messages?

3. What is the brand and model of the laptop?

As you said that you were able to work with the camera when using Skype app, there is a problem with the permission of the camera app to use the construction in camera.

If the camera application opens, then follow the steps mentioned below:

a. press Windows + C on your keyboard to open the bar of charms.
b. Select the settings option.
c. Select permissions .
d. snap it allow this application to access to your: Webcam and Microphone option.
e. close the application by pressing Alt + F4 on your keyboard.
f. open the camera app and check the results.

If the problem persists, then I suggest you to run Windows 8 Troubleshooting App to diagnose and resolve the problem.

Hope this information helps.

Tags: Windows

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