ProBook 4510 s crashed and closed during charging

My probook 4510 s system crashed and closed when running connected to the power adapter. When it works connected to the power supply with or without battery inserted, it shuts down suddenly, charge led lights up blue and it remains blue after disconnecting the charging cable. Unable to reactivate it, not until the blue light turns off after a short time, only so that it can be turned on again. Same problem if you work connected to the power supply with battery purchased. I already took it to the original factory setting. Help, please. Thank you very much.

Hello

This may be interesting to try as well.

First, stop the laptop, unplug the AC adapter unplugged, remove the battery and then press and hold the power button for a minute.

Now, plug in the power adapter and start the PC without the battery inserted, start Notepad, open windows control panel, open Device Manager, expand the entry for the Batteries, do a right-click on theMicrosoft ACPI compatible with battery control method and selectUninstall - do uninstall not something else here.  When the uninstall is complete, shut down the PC, unplug the AC adapter, reinsert the battery and then start the PC on just the battery.  Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shut down the PC again.  Now plug the power adapter (with the inserted battery always) and start the laptop to see if it helped the issue at all.

Best wishes

DP - K

Tags: Notebooks

Similar Questions

  • My windows xp crashed and will not charge. I have the original disc of gold and reloading has so far as to ask the key 25 digits

    My windows professional xp crashed and will not charge. I have the original, but on the sticker affixed on the packaging it sayswindows xp pro genuine adv engl 16 h intl live cd NO KEY - so I did not have a key. I also have a professional windows sp2 oem disc with a yellow key sticker license but apparently is not the correct key to activate my drive in genuine advantage kit. Where can I get this key please?

    Hey Derek,

     

    Thanks for posting your query in Microsoft Community.

    From your description, it seems that you cannot activate Windows Genuine Advantage Kit after crashing Windows.

    I suggest to follow the steps below and we update on the State of the question.

    How to activate Windows XP:

    http://support.Microsoft.com/kb/307890

    Update your Windows product key:

    http://Windows.Microsoft.com/en-us/Windows/help/genuine/product-key

     

     

    Frequently asked questions about the Windows Genuine Advantage Kit:

    http://support.Microsoft.com/kb/932301

     

    For all windows questions do not hesitate to contact us and we will be happy to help you.

  • 30.0 FireFox guard crashing and closing!

    Summer of problems lately and we tried everything I found on the support. Seemed to improve, but plant again? Here's my Crash report, hope, they show hyperlink! I simply copied from the topic: crash window. I like FireFox and you want to keep it as my browser. But it's a pain disappear while I'm typing or read something, any help would be grateful!

    Thanks again,
    Richie

    BP-68c088c1-F059-4630-b1f4-4426a2140627 27/06/2014 11:21
    BP-5ce4bad0-e1fc-46f7-b39e-710b12140626 06/26/2014 19:14
    BP-4481f72a-01F9-4af7-a3f0-c521c2140626 06/26/2014 13:45
    BP-a0395394-fefb-4C3C-AF1C-aa0ac2140626 10:58 26/06/2014
    BP-74ac6b99-EEFC-40d3-b9d7-2c0d52140626 06/26/2014 09:15
    09:06 BP-daef8bf2-BB41-437e-8D87-c1dba2140626 26/06/2014

    The use of System Memory Percentage use in incident reports is quite high, so this could be a problem of low memory.

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

    • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
    • Do NOT click on the reset button on the startup window Mode safe
  • Firefox crashing and stuttering during video playback

    It is clearly a problem of Firefox. I went through all the help screen and suggestion (usually for me to check things that worked perfectly the day before) I finally find something that worked for me - I've disabled 'FT Deep Dark 10' tab 'appearance' - video stutters is more - although the fact that I had this theme installed for about a year with no problems led me to where I started... It is clearly a problem of Firefox.

    wooddragon45.

    Thanks for the reply - doesn't look like I've found a cure then, but it may be instructive in narrowing the possibilities - it may well have been a crash, possibly a FT DD 10 update report... just too busy at the time to spend the time to beta test, just need my software to work...

    However, I'll post if I find something useful...

    wooddragon45

  • Since upgrading to Windows 10, nd despite reinstall Lightroom, Lightroom from the Creative clouds just keeps crashing.  I've now reached the point that I can't export and must work only on 1 image at a time and keep constantly opening and closing

    Since the upgrade to Windows 10 and despite reinstall it Lightroom. Lightroom from the Creative clouds simply crashes.  I have now reached the point that I can't export and only works on 1 image at a time and constantly keep opening and closing of the software

    Hello

    Please go the Edit option in the library Module, then go in the preferences.

    Go to the performance tab and uncheck the option "use graphics processor.

    Restart lightroom, and see if Lightroom works.

    Please let us know if it helps.

    Kind regards

    Tanuj

  • RESTORE THE JINGLES ON MY COMPUTER DURING THE OPENING AND CLOSING OF MY COMPUTER

    I GET A GRUFF TONE TO DRAW MY ATTENTION TO ONE WE SCREEN MESSAGE/QUESTION - I FOLLOWED THE ANSWER I GOT, BUT CANNOT RETRIEVE MY JINGLES.   HOW CAN I GETT JINGLES AT THE TIME WHERE THE OPENING AND CLOSING OF MY COMPUTER?

    Is JINGLES default windows sound? Do a system restore

  • How to stop windows during the opening and closing of the discoloration

    Windows until today used to break open and closed but now that they fade in and out.  Is there a setting that would avoid this?

    Hi Dmkg,

    1. when exactly this problem occurs (it is the opening of any application or is it when the computer starts and stops)?
    2. Since when are you facing this problem?
    3. any recent change in software/hardware on your computer?

    Method 1:

    Try to perform a system restore to restore the work correctly the settings

    System Restore: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions
           
    Method 2:
       
    Try the following steps:

    a. click on Control Panel.
    b. click view by: large icons.
    c. click on "Performance Information and tools".
    d. click on adjust 'Visual effects '.
    e. There will be three points on the line indicating the word "Bland" as the first string of characters on each line.
    f. uncheck the box in front of each of these three lines and then 'OK' everything and regulate
     
    Also be sure to animate windows when reduced and enlarged is checked
        
    Method 3:

    I recommend you perform the clean boot.
     
    Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
     
    See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
     
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135 
     
    Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Illustrator keeps crashing and stop unexpectedly during labour

    My Illustrator and happened on photoshop too, continues to crash and stop unexpectedly while I'm working. Notice to just reopened or report. It happens a few times a day and it's really frustrating.

    At first, I thought it was the file that I was working on because it was big enough, but it happens even with the new files. Help, please. I have to keep trying to do not forget to save every second I'm doing something, copy something... everything!

    Hello Manu,

    Someone at work advised me to update the software on my mac because he wasn't the last. It seems to have worked so far and hasn't left since. If it is once again I'll let you know, thanks.

    Best regards, Roxy

  • After the crash and 32.0.3 update I can't recover lost tabs

    Due to the failure of my pc crashed while I was surfing.
    After the reboot, I restarted Firefox and unfortunataly it did update. However, after the update I couldn't choose reload tabs/reload the previous session. I got the sessionstore.bak files and I tried to recover my tabs replacing the .js extension but on startup there is not possibility to restore the session/tabs: firefox simply replaces my sessionstore.js.

    It is a problem of corrupted files or updating changed somehow handling tabs or sessionstore.js format?

    Thank you very much for your help!

    Restore previous Session is grayed out? This indicates that the previous session already has been restored and you can try to reopen the windows closed and closed in the history menu tabs. Either:

    • button '3-bar' menu > history > (title of the individual window)
    • (menu bar) History > recently closed Windows > (title of the individual window)

    If there's nothing there, you can check two other things:

    Open the settings folder (AKA Firefox profile) current Firefox help

    • button "3-bar" menu > "?" button > troubleshooting information
    • (menu bar) Help > troubleshooting information
    • type or paste everything: in the address bar and press Enter

    In the first table of the page, click on the view file"" button. This should launch a new window list all your settings files.

    Scroll down and copy all the files starting with sessionstore to a safe place for an eventual recovery.

    Made sessionstore.bak -datetime - created during your last update of Firefox - look as if it might contain relevant data?

    Find all the additional files, such as sessionstore - 1.js or other numbered files? If so, which indicates that Firefox cannot write to the main sessionstore.js file because it is locked or corrupted, and your windows/tabs are saved in a numbered file. Unfortunately, Firefox may not actually restore all files automatically. In this case, I believe that you must delete the sessionstore.js file (after the release of Firefox) and copy the last numbered sessionstore.js file.

    If none of these pans, you can check if your sessionstore.js file stored Firefox in a restore point. Right click on the file > properties > Previous Versions. If you find something promising, make sure that Firefox is closed before restoring it.

  • IPhoto crashed and remove partial events

    I'm sorry, there was a similar thread, and I accidentally it marked as closed. He came from nowhere and I includes a summary and a link at the bottom.

    I launched iphoto 9.5.1 on 10.9.5 and have no good backup.  (Please do not pass judgment, I know I should have upgraded and saved...). Is it possible for me to return my events, changes, titles and other metadata?

    2 days ago iphoto crashed and would not restart. When you hold option + command while from iphoto did not (much less quick to rebuild) library, I installed iPhoto Library Manager who found the library without even an error message but only a fraction of the pictures (about 1500 to 6000). Photos seem to lack of each event, the films have been truncated. The most recent event was absent.

    I checked in the file system, Library.photolibrary/Masters/2014/05/10/ Pictures/iPhoto... the pictures were there and seem to be grouped reasonably, probably by import. A recovery of Library Manager iPhoto later with pictures of recovery orphan to return a batch of photos, I guess that all that were in events over what was in the trash. (Even after the removal of duplicates, I more than before.) They are in folders of every day now, I almost 500 instead of 90 and lost titles and most of the changes.

    The thread iphoto 9.5.1 orphans most of my photos

    • The damaged library is located on the system drive, in ~/Pictures named Library.photolibrary iPhoto and shows in the finder with the icon of the fan (see below)
    • Control option double click the damaged library translates iPhoto trying to repair the reconstructed library and then try to import the library damaged in that rebuilt
    • The rebuilt library does not contain a folder of "old masters", at least not after a savaged the orphan photos.
    • I did not perform an upgrade on the damaged library or iPhoto update recently
    • It crashed during the execution of the faces.
    • drwxr-xr-x @ 17 personal myuserid 578 4 Feb 01:11 iPhoto Library.photolibrary

    The simplest solution is to restore the backup copy of your library that was made just before this happen.

    If not try this:

    With the help of iPhoto Library Manager to rebuild your iPhoto library

    1 - Download iPhoto Library Manager and launch. > click on the button Add library.

    2 - Select the library you want to add those in the selection window.

    3 - Make sure that the window box "photos orphan Scavange" is checked in the reconstruction.

    4. now that the library is listed in the left pane of PILM, click your library and go to the Library ➙ rebuild library menu option

    5. in the next window name the new library, and then select the location you want to be placed. Click on the button create.

    , Note 1: This creates a library based on the LIbraryData.xml file in the library and will retrieve the events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.


    Note 2: Your current library will be left intact for subsequent difficulty attempts if you wish.

  • HP ProBook 4510 s power problem

    I have a ProBook 4510 of s. This morning he was in battery operation. Battery charge with the AC adapter is plugged in. Only a battery with flashing red x icon. Once the battery is depleted it would boot is no longer. I took out the battery and held the power for 30 seconds and plugged only adapter button in. The computer still does not start. Any suggestion would be appreciated. Thank you!

    Note: When the adapter connects to the laptop there is a little light above him. With the battery connected that little light flashes orange 7 times after pressing the power button. With the battery no light at all. NA not knowing if this information was relevant. I just wanted to add.

    Sounds like the battery has just stopped charging and the laptop powered by the adapter or because the charging circuit on the motherboard or the power adapter is bad. The first thing is to test the adapter using a multimeter or try another known good. Post back if you need help with this.

  • Finder crashing and causing repeatedly crashes on Macbook Pro

    I use a Macbook Pro retina 15 "and using OS X El Capitan, verion 10.11.5.

    After a recent transfer of photos from my iPhone to iPhoto, to close iPhoto, the icon Finder keeps 'jump' the top down and the same error repeatedly, showing in the dialog in the middle of the screen (it flashes until disappears, flashes up, disappears several times without end):

    It is not possible to click on one of the options in the dialog box. This caused other problems now. If I open all the Apps then they crash instantly, or open for about 10-15 seconds before crashing and flashing error up to 'preferences system closed unexpectedly' report etc. Non-Apple apps (for example MS Word/Powerpoint) survive longer opening. If I try to open system preferences or the System State and then they all have two crash as well. So basically, other than documents such as PDFs or pictures, everything I opened crashes a few seconds to open. I restarted the Mac - regular options still appear to stop down and restart by pressing the power button. I tried the tips on other forums, but the steps they describe require opening applications or programs that simply plant when I opened (e.g. try opening the Terminal).

    If I briefly to open an App and then reappear items on my desktop. If there is no apps temporarily only open then the contents of the Office disappears.

    Please read this message before doing anything.

    This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

    The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

    Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

    Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

    The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

    Test in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

  • Many addons crashes and high utilization of the processor/RAM (/ questions/976131)

    I have a question which has been which is rampant in me up to now for a month in Firefox; Once Firefox has been used for quite some time (open for several days with hundreds of pages throughout these days are opened and closed) it never frees the RAM he used, I've seen it go from being initially about 400 MB initially in the first 30 minutes of opening and then, after an hour, it goes to about 600 to 900 MB , the number is somewhat normal for me, I guess that (in the days of use of Firefox 4 id get that using a lot on my old netbook) and then he goes to the point of madness at random and uses a set of 2 GB and once the fact that its almost unusably slow and sometimes must be killed with the system task manager.

    This is not normal. Especially because it happens when I have nothing but the home page of Firefox open and everything remains closed. Its as if all of the content of the pages ive visited gets hoarded by Firefox to over the years and it never came out, its almost as if Firefox is like how Windows 98 was if you kept running for days without arresting him.

    Ive had virtually quite an effort to remedy this situation suggested by the kind of useful people in the linked thread.

    • Ive disabled all addons that I don't need
    • Ive got rid of addons I need not
    • Ive started a new Firefox profile and use nothing else than the addons that I need for my navigation from day to day (so nothing else beyond what I need is active or in Firefox in the first place)
    • Ive updated flash player and most other firefox plugins lists
    • Ive updated all the drivers for my computer and Windows Update updates
    • Ive deleted the cache and cookies and persistent data several times to try and empty used Firefox RAM
    • Ive used about: memory option "reduce the memory usage" to clear the RAM of Firefox but it did nothing, if anything sometimes he did go up a few megabytes or two
    • As suggested, I disabled 3 addons 'jetpack' I needed because they were supposed to be the cause of this
    • Ive enabled addons one by one to see which is the problem, whenever I did that when I found the culprit and disabled the addon that I thought was the fault of the problem does not return that in a matter of time taking all this effort go down the drain
    • Doing a crapton of virus analyses
    • Ive read most of the articles of Firefox Help on fixing it, ive done all
    • A portable installation of Firefox runs just perfect, and even a new fresh profile without a single addon is perfect, its when I need addons, problems arise.
    • I ran show memtest, memtest86 and even the memtest that comes with Windows, that nothing is wrong with my machine

    Since I created a new profile my previous problem in the context menu of Firefox as slow as molasses is gone, but the rest focuses on yet (although less I admit).

    IM left so far with two apparently related in forefox problems, in short: use the Firefox RAM random remains very high even if there is nothing else that a tab open, heck he couldn't be that the homepage of Firefox open and itd still make even if I leave it like that for hours without touching it. Here is an example of earlier today https://app.box.com/s/sc7xpmsjnmf18q3rx12t

    And this is after I've used about: memory reduce memory usage command https://app.box.com/s/whbay8b4l2z89grdphzd

    And if Firefox is no not that I get from time to time the other problem with the CPU usage with a tip that freezes Firefox for a while, when it does the Task Manager window lists Firefox to use about 10% CPU usage, which is a lot considering the use of Firefox I've ever seen by more than 5% at worst before. It sometimes even simply stays like this during his inactivity by using this number of CPU. I don't have a screenshot right now Firefox home since its not to do, but here's a screenshot of another process, do http://vvcap.net/db/aSXmdVEsoZ-9tQj4TnH6.htp

    At this point, I don't know what to do anymore to be honest, I love Firefox and its addons, its what makes it unique, without them I can not navigate, I might as well use IE (ew). Part of the reason why I got a beefy computer was so that I could use Firefox instead of the opera without having to worry about its use of infamous memory (at the time I remember it being a memory hog it was at the time of Firefox 4-14, after I used Firefox 21 things improved considerably since) Ive come down to using anything else than what I need ONLY for daily browsing in the new profile and kept all other addons of Firefox usage only use inside a virtual machine (VMWare to be preice). But the problem still persists. I'm sorry it's long, but I want to just be detailed as possible so that this problem can be solved

    Finally, my profile; as I have no idea if the troubleshooting attached or not contains.

    Intel Core i7 2630QM @ 2.00GHz (with Turbo Boost 2.9 GHz) Sandy Bridge 32nm technology
    8.00 GB Dual-Channel DDR3 @ 665 MHz
    Radeon HD 6770 M (HP) (integrated graphics theres too I guess)
    112 GB ATA KINGSTON SH103S3 SCSI Disk Device (SSD, I have Firefox installed on)


  • Firefox 18.0 crashes when closing tabs

    Since installing firefox 18.0 my computer crashes when closing tabs or the end of the sessions

    I open norton and went to troubleshoot norton was an upgrade, so I installed upgrading and the problem was solved. Thanks for the comments

  • When you click on a photo on facebook that loads the new popup, Firefox crashes 10 androgenic. Just Firefox crashes and unresponsive. Is there any solution for this?

    When you click a picture that load the popup that Facebook has recently presented on the occasion of just Firefox crashes and unresponsive and them must be closed using the Manager tasks. It does not occur every time say for every 2 of 10.

    That's what the error report says...

    Description:

     A problem caused this program to stop interacting with Windows.
    

    Signature of the problem:

     Problem Event Name:	AppHangB1
     Application Name:	firefox.exe
     Application Version:	10.0.0.4411
     Application Timestamp:	4f2548ce
     Hang Signature:	4813
     Hang Type:	0
     OS Version:	6.1.7601.2.1.0.256.48
     Locale ID:	2057
     Additional Hang Signature 1:	4813d58d219b01045ae1404b21f04466
     Additional Hang Signature 2:	ec05
     Additional Hang Signature 3:	ec057c79f467a3033cec4ebe11500204
     Additional Hang Signature 4:	4813
     Additional Hang Signature 5:	4813d58d219b01045ae1404b21f04466
     Additional Hang Signature 6:	ec05
     Additional Hang Signature 7:	ec057c79f467a3033cec4ebe11500204
    

    If Firefox crashed, then please provide Crash ID here.

Maybe you are looking for