Illustrator keeps crashing and stop unexpectedly during labour

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• Illustrator keeps crashing and is virtually unusable (Mac, Yosemite). Do I have to reinstall my CC 2015 Adobe educational software, and if so, how can I do this? Thank you.

  Illustrator keeps crashing and is virtually unusable (I'm on a Mac, Yosemite)...

  I read several forum other messages that address the same issue and the Council is mainly to "reinstall the software."

  However, I tried to do and it doesn't seem to be an option to reinstall when my account management. I also tried once again, the redemption code to reset, but it tells me that I am already logged under that number, so I'm stuck. Don't know what to do at this point, thank you.

  I found another thread that said changing the display processor instead of GPU and contributing to the issue that is. I would rather not reinstall the software at this time.

• iPad Air keeps crashing and restarting

  Why my iPad Air keep crashing and restarting in Safari? I also think other applications. iOS 9.3.2 must be the culprit because it never happened so often. Any solution?

  Go to settings - Safari - clear the history and data from the Web site.

  If that doesn't work, reset your device. This will not erase your data stored on the phone.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings

  If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

  Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

• Explorer Windows 7 keeps crashing and restarting and it doesn't recognize me as an administrator

  Hello!

  I share the same problems as many users posted, then some a few years ago.

  1 Windows 7 explore keeps crashing and restarting

  a. I've done your first suggestion witch was copy Explorer. exe in system32. Does this rebooted and the problem continued.
  b. began to gain in SafeMode (same problem) and then all the stages of boot minimum troubleshooting to find the root cause of the problem.

  None of those who have worked, and I still have the same problem. So I tried commandprompt and running "sfc/scannow". Then came the following problem:

  2. I need an administrative authorization.  (I'm the owner of the computer and work through an administrative account).  How can I get Windows to recognize me as an administrator?

  Thanks in advance for your help

  Best regards

  Liliana

  None of those who have worked, and I still have the same problem. So I tried commandprompt and running "sfc/scannow". Then came the following problem:

  2. I need an administrative authorization.  (I'm the owner of the computer and work through an administrative account).  How can I get Windows to recognize me as an administrator?

  Hello

  You must run the shell in high mode (Administrator).

  Click on start / all programs / accessories.

  Right-click on the command prompt, and then select the run as Administrator option.

  Run SFC/scannow in the command window.

  Concerning

• Windows 7 Windows Explorer keeps crashing and restarting every 10 seconds.

  I have a problem with the Windows Explorer. It keeps crashing and restarting every 10 seconds as soon as windows loads. I got in safe mode, and this error does so. My computer is free from virus/spyware etc...

  Thank you for your support in advance. I need to solve this problem quickly, I would appreciate your help.

  I have Windows Home Premium 64 bit

  4 GB OF RAM

  2.4 GHz

  NVidia GeForce GT 320M

  Thank you for your help, but I tried something else. What you suggested, it was too complicated for me :) I restored Windows 7 to the point before the problem started (which was a recent Java Update December 26) and even if he says that restoration could not be complete, it seems to be invalid the latest version of Sun Java and Windows Explorer now works as it is supposed to.

  I have a new question now, if update SunJava caused my windows Explorer keep crashing how can I keep the java software to install this update again? Thanks a lot for your help.

• My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I'm not crushed version tha

  My free trial of Illustrator 2015 crashed and burned after 2 days of trial. How can I get my trial free back before buy you. and if I decide to buy it, will I get another version to download. As I don't want the broken version that will not reopen.

  Cindy,

  I believe you can reinstall right under the trial, use preferably the full path in three steps (the otherwise strange things may persist):

  (1) uninstall (check the box to delete the preferences),

  (2) run the cleanup tool, see the link below,

  (3) reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

  The cleaning tool works for all versions of CS3 on (you can see the top of the page).

  Here are the instructions for use, including individual applications:

  https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

• J K L shuttle keys causing Premiere Pro to crash and stop. Someone having this same problem?

  J K L shuttle keys causing Premiere Pro to crash and stop. Someone having this same problem?

  Hi Abraham,.

  Sorry for this question.

  Changing the audio channel seems to be the cause of my problems. I have change audio channels on the video for my project it to appear on my preview window use J K L to Polish thru and it hangs and stop.

  This looks like a problem that we know. You can avoid collisions by turning off 2 Audio Preferences:

  • Maintain the pitch audio when the shuttle
  • Outputs multi-channel sum to Mono in the Source monitor

  See if your situation improves after the deactivation of these preferences.

  Thank you
  Kevin

• Qosmio F20 keeps overheating and stops after 4 h

  My F20 is 5 months old and keeps the unit from overheating and stopping. It does when it worked for about 4 hours. I use a cooling and support to the recommendation of the support line, I've updated the bios.

  They also suggested it works without the battery attached unit, but when I removed the unit from the battery and it ran on the sector it would not pass.

  Any suggestions?

  Hello

  First of all, please check the energy saving settings.
  The cooling method must be on "Maximum performance".
  Also change the method of control of the CPU on 'Auto '.

  In addition, you should check if there is enough room around the laptop.
  It is very important because of the airflow.

  In addition, you can check the ventilation openings. It is possible that the cooling fans may not work correctly because of the dust and debris inside the ventilation openings.
  I read a lot of comments here in the forum and it seems that fans of cleaning might help. You can try to use the vacuum.
  But if you do, be careful!

  If the laptop overheats after this procedure so I would recommend contacting the Toshiba service partner in your country. Your laptop should be covered by the warranty at the moment.

• Why my PC keep crashing and giving me a BSOD?

  I had this problem for months. the last error code read (System Service Exception... STOP: 0X0000003B). Please let me know if you need the dump files or any other information. Unfortunately none of the diagnoses that I run can identify the problem, I updated the drivers and updates of Windows and electronic or Fry or Geek Squad staff can find the problem.

  Any help would be greatly appreciated.
  Kind regards
  Mr. Olivo
  These accidents were caused by the corruption of memory (probably a driver).  Run these two tests to check your memory and find which driver is causing the problem.

  
  Don't forget to download any other DMP files (especially those running auditor)

  If you are overclocking reset all default before running these tests.
  In other words STOP!   If you don't know what it means that you're probably not

  1 - Memtest.
  Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. http://www.memtest.org
  Boot from the CD and let it run at least 5 or 6 passes.
  Remember, anytime Memtest reports errors, it can be bad RAM or a bad motherboard slot.
  Test the sticks individually and if you find a good, test it in all slots.

  Any error is indicative of a memory problem.
  If a well-known stick fails in a slot of motherboard, it's probably the slot.
  
  2. Driver Verifier
  Using Driver Verifier is a dubious proposition. Most of the time it will crash and it will tell you what is the driver.

  But sometimes it will crash and will not tell you the driver.
  Sometimes it will crash until you can connect to Windows. If you can't mode without failure, then you will have to resort to editing the registry offline to disable driver verifier.
  I suggest that you first back up your data and make sure you have access to another computer so you can contact us in case of problems.
  Then do a system restore point (so you can restore the system using the functionality of Vista/Win7 Startup Repair).
  
  Here is the procedure:
  Click Start and type "auditor" (without the quotes) and press enter
  Select 'Create a custom settings (for code developers)' and click 'Next' (or Type "check/standard/all" (without the quotes) If you want to check each of them (this will slow down your computer))

  Choose "Select custom settings from a full list" and click "Next".
  Select the entire document except for "Low resource Simulation" to win 8 do not check concurrency stress test and the verification of the conformity of DDI, click "next".
  Select "Select driver names from a list", then click "next".
  Select all drivers that are NOT provided by Microsoft, and then click "Next".
  On the next page, select "Finish".
  Restart the system and wait as he crashed to blue screen.
  Continue to use your system normally and if you know what are the causes of the crash, do it several times. The objective here is to get the system crash because Driver Verifier is stressing out the drivers. If it is not planted for you, then let it run for at least 36 hours of continuous operation.
  If you are unable to Windows because it crashes too early, try safe mode.
  If you can't mode without fail, try to use the system from the installation DVD restore to bring the system back to the previous point of restoration that you created.

  Further reading

  
  http://support.Microsoft.com/kb/244617
  Words of driver verifier
  Information check driver driver Windows Vista - Microsoft Search Verifier
  Questions of Verifier within Vista / Windows 7 http://support.microsoft.com..default.aspx?+verifier1&res=20
  
  Pilot feature pool http://support.microsoft.com/kb/188831

• I have radeon hd graphic card 6700 still photoshop keeps crashing and say its not supported

  I don't know why, but for some reason any photoshop crashes and tells me to go to a Web page because I still I don't have 512 MB of ram but I have 1 GB.  I don't have any idea on how to solve this problem.

  Hello! You may have another graphics card that is not disabled. Could you please put the content of help > System info... so that we can help you to troubleshoot it?

• Windows Explorer in Windows 7 keeps crashing and restarting (ASAP)

  The failing application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7
  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
  Exception code: 0xc0000005
  Offset: 0x09d57418
  ID of the process failed: 0x1ac0
  Start time of application vulnerabilities: 0x01cd6e602d53e926
  The failing application path: C:\Windows\Explorer.EXE
  Path of the failing module: unknown
  Report ID: 845f5ca8-da5e-11e1-b87f-0021854e607c

  What happens to it?
  I have try the Sfc virus and scan... nothing found...

  Hello

  1. when the Explorer to plant?

  2. is it crash when performing specific actions or randomnly?

  3 did you a recent software or changes to the material on the computer?

  I suggest you to go through the steps mentioned in the link and the Coachman.

  Perform a step at a time and check if the problem persists.

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  Note: when you are finished troubleshooting, follow step 7, mentioned in the article talking about clean boot to start your computer to normal startup.

  Note: there is a risk of data loss if all the files are infected and which can be removed in the cleaning process.

  If you perform an in place upgrade, also known as a repair installation remember to back up all important data.

  Note: After the upgrade on site, your personal data and installed programs will not be deleted, but you may need to run Windows Update to install all the updates that are available for your system to update these files system to the current version.

  If your installation DVD disc is prior to Sp1, and you have the SP1 is installed on your computer, you will need to uninstall SP1 to finish the upgrade on the spot and then reinstall the necessary windows updates. This applies if you have SP2 also.

  Hope this helps and keep us informed if you need help.

• Plugin Adobe Flash keeps crashing, and or refreshing it or Firefox solves the problem.

  I tried to update Adobe Flash and reload also Firefox but nothing has solved the problem.

  You have already disabled the functionality of the protected mode? This feature has the security benefits, but it seems to have serious compatibility problems on some systems. There is a hidden parameter to disable; I suggest to try it for a day to see if that helps you:

  (A) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

  (B) in the search above the list box, type or paste the flash and make a pause so that the list is filtered

  (C) double-click the preference dom.ipc.plugins.flash.disable - protected mode to change its value from false to true.

  It cannot take effect until all the Flash was discharged for a few minutes, or you close Firefox.

  One of your crash signatures (_SEH_prolog4) reminded me of a thread where a user was very persistent problems with Flash on YouTube if Webroot and LastPass were both installed. It seems that you run Norton, so that the thread is probably not directly relevant.

  Would you consider trying the "Extended Support Release" of Flash version instead of the version 18? Adobe is now updated with security patches, but some recently added features Flash would be absent.

  If you want to try this, you will need to use Adobe uninstaller to remove the current version (link in: Flash Plugin - keep up-to-date and solve problems) and then get version 13.0.0.309 from this page (scroll down about 2/3 of the way):

  https://www.Adobe.com/products/flashplayer/distribution3.html

  Choose the EXE or MSI for 'plugin browsers.

• My iPhone 6 keeps crashing and change all my settings

  MY iPhone 6 crash, it changed all my settings. I have to keep connected to my apps like Facebook and snapchat

  Here are some suggestions: back up your phone, look for the software updates, if any update the phone. If this does not work, try a factory reset (restore).

• InDesign keeps crashing and corrupting my files

  InDesign crashes on a regular basis, whenever it crashes I lose the last file that was open when the accident occurred. I can not re - open this file, if I try to open it, indesign crashes again and again. What happened 7 times in the last two months. I'm getting really sick of having to re - build complicated art files.

  It doesn't seem to be any consistency to when it crashes. Most of the time however, ID crashes right after (or as) the file that I worked on is closed.

  I'm on CC 2015 the latest version and I'm running OS X 10.9.5. (don't have not updated to Yosemite yet)

  I just tried to re - open file corrupted todays again once and it came with the following info on "an invalid image. If I press Yes or no, it won't let me open & ID crashes again.

  Please help urgently!  Is there any way I can recover my file corrupted from today?

  

  Thanks Peter, I was able to get a working version of the file.

  Oh also I spoke with tech support and they said that this is the fix for the current version of indesign.

  https://helpx.Adobe.com/InDesign/KB/InDesign-2015-1-crashes-while-working-on-text.html

  If all goes well, that stops all the other files are corrupt.

• Illustrator CS3 crashes when changing places during save or place. Mac, Yosemite

  After the update to Yosemite and fixing the original problem of not being able to open Illustrator (older Java installation). Now Illustrator crashes whenever I try to select a location to save the file. If I save without changing the location of the file is not a problem. Also, it crashes when I want to PLACE a file and I try to navigate to the location.

  MacBook Pro (2012), OSX 10.10.2 (Yosemite).

  Adobe Illustrator CS3 (Yes, I know).

  Change fonts doesn't seem to be a problem. Large files are OK. It is only when you navigate to a location using a drop-down menu in the SAVE AS or PLACE dialog box.

  Any ideas of what might be wrong?

  New information: I changed the format of the adobe dialog box and it solved my problem. I'm leaving HERE in the case that everyone is facing it. However, I wouldn't mind know why it will not work the OS dialog box.