Product Council (00 a) system is missing

It is said "the card system (00 a) product is missing" at startup. How can I fix it?

Hello

The error refers to information that does not appear in the bios chip - this will be rquire a dmi to re tool - tattoo information on the chip.

My advice would be to contact HP and make arrangements to ensure that this be done at an authorized service center.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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