Product key for the software is no longer accepted after reinstallation of Vista

I bought this program for this computer. I'm assuming that I wouldn't have to buy it in case I had to reload the OS. Is there anything I can do to get this product key to work?

* original title - I used a family Office and Student 2007 program on my computer but I had to reload the OS and now I'm trying to reload the program but it does not accept the product key. Why he does not accept the product key? *

Hello Frederick Widdowson,.

Purchased office home and Student 2007 program separately or did it come pre-installed on your computer?
If it was preinstalled, it was an OEM version and you need to contact the manufacturer of the computer for help.
You can consult for recovery provided with your computer disks and diskettes for installation of software support.
If you bought it separately, then did buy you it online or in a retail store?
If online, check your email to see if you printed or saved information from your product key.

If you are referring to a product key sticker that is located on your computer, this is the product key for the operating system and
not for specific products.

If you still have questions, please let us know.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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