Product key works only for Windows 8/8.1 re - install

PC of my son had been slowing down so it is re - install Windows 8.  He gets a message that the product key is already in use.  He tried the robo-call thing and it said he used his driver's license. The install method, he used did record everything.  Is there a way to fix this?  Is there a step to deactivate his license before trying to re - install?

Thank you!

Even that number phone activation you will find...
http://www.eightforums.com/tutorials/24636-activate-Windows-8-phone.html

While you bought a DVD 8 OEM Windows product key?  And it's the product key and the media you are using now?

Tags: Windows

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    "olivegold" wrote in message News: 5da77a5c-4 d 85 - 4 FC 2-855e-a7c183a76bd9...

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