Product Norton does not allow me to run a full scan of the system.

Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs

I am running Windows 7 Home premium and my Norton product does not allow me to run a full scan of the system. Norton is active (I have the green box, etc) but as soon as I click on the Norton, the menu icon options initially displays for a few seconds then drops away.  I can live updates and quick scans.

Hi Brian,.

Thanks for the post.

You can try to resolve the problem by uninstalling and reinstalling Norton; but I woould season contact you Norton Support to better provide assistance to this topic.

https://support.Norton.com/SP/en/us/home/current/info

I hope this helps.

Tags: Windows

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