recently I formatted my windows XP PC. after update to show that it does not allow the genuine.but when I brought it was authentic. I have the product key with me.Please,help help find the solution

recently I formatted my windows XP PC. after update to show that it does not allow the genuine.but when I brought it was authentic. I have the product key with me.Please,help help find the solution

Please visit http://www.microsoft.com/genuine/ and click the Validate Windows button, then restart your computer.

If you were not able to validate, follow these steps:

1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

1B. double-click the executable file to run the tool.

2. after running the tool, click the Windows tab, and then click copy in the Clipboard.

NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

3 start a new thread in the following forum and paste the results of the WGA diagnostic data in a post detailing the problem: http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads

4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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