Product not found on the computer code

When you try to use Adobe Acrobat Pro XI for the first time, he asks me to enter the serial number.  When I do, it tells me that the serial number is valid, but a qualifying product code is not found on my computer.  I also noticed that my product (Adobe Acrobat Pro XI for Mac) is not on the drop-down list next to the serial number entry box.  What should do?

If you did not already have a version of Acrobat and the software says it can not find a code of qualification I can only deduct that you purchased a version upgrade when you would have to purchase a full version.

Because this code yiou speaks of maybe not what I guess it is, I suggest you contact Support Adobe directly through chat or by phone to solve your serial number or activation number.

Here are some links to help get in touch:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Acrobat

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