Profile of Xbox has lost his identification of windows live

profile xbox of my son has lost his identification of windows live and now can not be added to the family profile as it comes up with an error, HRT can be restored?

Essex Templar salvation,

What is the error message that you receive with the error code if any?

I suggest you send your query in Xbox forum for assistance on the same: http://forums.xbox.com/

In the meantime, you can consult the section below: error: the e-mail address or the password entered is not valid: http://support.microsoft.com/kb/906930

With regard to:

Samhrutha G S - Microsoft technical support.

Tags: Windows

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