Projects of reactive nature is not recognized correctly on mobile phones and tablets.

I have problems with a sensitive project being displayed correctly on mobile and tablet devices.  When I use Adobe Edge inspect the test on the mobile and tablets, it renders correctly in a vertical orientation, but not a horizontal orientation (direction of the unit).  When I publish the project for devices, and then download the project on a web server to test in a browser, I get the same results for the Tablet and mobile phone doesn't recognize any mobile version.  My problem is trying to get the device to recognize the mobile version in a sensitive project.

What I found:

On a Tablet (iPad 2 - iOS 8) I get the tablet of the presentation version when the unit is vertical and get a desktop morphing version when the device is horizontal. (These results were the same in Safari and Chrome browsers).  When you test in Adobe Edge inspect the tablet version works as it is supposed to be the direction. 

On the mobile device (iPhone iOS - 6 8) I get the version compressed when the device is in a vertical and horizontal orientation.  It does not recognize the Mobile version of my responsive project at all (these results were the same in Safari and Chrome browsers).  When you test in Adobe Edge inspect, the phone does not recognize the project in mobile version when it is vertical, but recognize the version of the tablet in a horizontal position.

I do not have access to other devices (i.e. Android) to see if the results are the same.

How I found this:

I created a new responsive project with only 1 slide and 1 button (the button is pause the presentation).  In the view of the office, I created a "Desktop" title and hid in respect of other points of view.  I did the same thing for the Tablet and mobile, with the titles 'Tablet' and 'Mobile' which are hidden in other views.  I then published the draft for the devices and downloaded on a test server.  Here is the link to test.

So my question is if someone else gets the same results that I am and if someone knows a solution.  What I need the most is for mobile devices to recognize the correct version in a vertical orientation in a browser.  I hope this isn't a problem with browser/phone and it is an easy fix.

Thank you!

Also with regard to your iPhone.

Your IPhone memory 6 is 375px width of display window, the default value of CP is 360. That's why your iPhone 6 enter the cause of the published file tablet mode detects your iPhone 6 width is greater than 360.

Open this site on your phone and confirm your width is 375: what is my Viewport size?

Then adjust (increase) your mobile breakpoints in captivate to the width of your phone. It should then enter the width of your phone.

Tags: Adobe Captivate

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