Prosilica GigE GC750C Camera do not acquire images using software of NOR

We recently had a camera Prosilica GigE to GC750C. After activating the camera, Jumbo packets is recognized and acquires images with the help of allies Sample Viewer. The camera is also recognized by the NI Vision Assistand and MAX. But trying to acquire images results in the error message attached. I would be very grateful for any help.

Best regards

Benjamin

Operating system: Windows 7, 64 bit

Firewall disabled; Jumbo packets enabled

Allied Sample Viewer 1.24

NEITHER Vision Assistant 2010 (build 20100621052956)

OR Max 4.7.2

Benjamin UB says:

Thank you much for multiple responses.

The AVT UniCam Version 1.1.3.0 allies and Allied SampleViewer Version 1.24 buy images correctly. This is why I can't imagine that a firewall might be interfering. Also affecting the packet size to 1500 Max only has not solved the problem. Any other ideas?

Hi Benjamin,

If you use a software firewall, there are actually quite a few reasons that a piece of software can acquire, but the other may not. Software can set different layers to the network stack and the behavior can be very different. In my view, both software places AVT can reach are either user-mode (in which case the firewall software can easily be configured based by application to let traffic through) or as a network filter driver based on the core (which lies below the firewall, so it is not affected by the latter). If IMAQdx, two locations, it can attach to the network stack are either in kernel mode talk to the TCP/IP stack (above the firewall) or as a driver miniport directly above the hardware and below the firewall (if you have an NI GigE Vision card or one that is compatible with the Driver OR High Performance).

New versions of the GigE Vision standard has a new feature that make the Protocol more 'user-friendly' firewalls. Our next version of IMAQdx (which I think should be on the web every day now) has support for this new feature. We tested the new AVT cameras and it is supported as well. This should be the firewall issues such less problems.

Eric

Eric

Tags: NI Hardware

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