window of the camera does not transfer images sx50 hs

Camera software window provided with the SX50 hs on a 10 installed windows system.  I use the same cable that I use on my EOS 1200D but the images don't transfer the SX50 hs but work fine on the EOS 1200D.  So I'm confused or something wrong?

Thank you

WendallB

Hi Wendallb,

To resolve this problem, you'll want to update the Canon CameraWindow.  You can access program updates by clicking here.

Once on our site, scroll down to "Drivers and downloads" and make sure that your operating system has been correctly detected. Then click on 'Software' to see the available software updates.

Search for "CameraWindow DC 8.10.4a for Windows" then click on the [Select] button to its right.  Now click on "How to download and install" for information on installing.

Tags: Canon Camera

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