Purchase of creative cloud is blocked

Similar Questions

• I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada.

  I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada. How can I sole this problem?

  Please refer to: FAQ: How can I share my membership creative cloud?

• After the purchase of creative cloud subscription, how many devices can I put?

  After the purchase of creative cloud subscription, how many devices can I put?

  License FAQ: Can I install Creative Cloud on several computers?

• Adobe offers a discount on the purchase of creative cloud of AIGA Members?

  Adobe offers a discount on the purchase of creative cloud of AIGA Members? I can't find all the information on the AIGA website.

  Hi John,.

  I advise you to reach out to the sale of Adobe for delivery options.

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Kind regards

  Sheena

• Fuse is available when I purchase Adobe Creative Cloud?

  Good afternoon

  I wanted to subscribe to the monthly adobe creative cloud, but I couldn't see fuse as one programs I could download. I just wanted to know if it is available through cloud creative or not. I live in Spain.

  Thank you.

  What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  If it is not in the list above, there is a separate purchase

• How can I purchase Adobe Creative Cloud in Pakistan?

  I am a student and I want to buy Adobe for personal use. How can I purchase the Adobe Creative cloud in Pakistan? There is no Authorized reseller in Pakistan. Please help me out there. Thanks in advance.

  Please check below:

  

  Thank you

  Bev

• Problem with purchase student creative cloud with PayPal payment option

  Dear support staff,

  Today, I tried to buy the student a year paid Adobe Creative cloud subscription.

  My PayPal payment went through (got an electronic confirmation during the total calculated), however, the purchase form off, noticing that my billing address and my 'credit card details"were inconsistent. I have not entered any information good credit card and PayPal account has the same information that I applied.

  Please get back to me, I already paid for the product, still can not use it again.

  Kind regards

  Dirk S. Meyer

  Hi Dirk,

  Please check for active subscription. Follow this link:

  Manage your Adobe Creative Cloud membership

  or

  You can contact our customer service to get the verified account subscription:

  Contact the customer service

  Kind regards

  Chirag

• I entered an incorrect email (typo) purchase of creative cloud, now I can't verify the e-mail address and download the package

  Hello

  I entered an incorrect email when buying creative cloud, (adding a new "." in the middle of the email)

  Now I can't get on the account due to not being able to check the address of e-mail (which was false), ideas? (I tried to register the address with others". "but said yahoo this is taken?

  Now, I opened another account here just so that I can ask this question.

  Any ideas?

  Thank you

  PS > I'm leaving now, but you come back tomorrow. Thanks again.

  Hello

  Please refer to the instructions below links and try to change the Adobe ID:

  Manage your Adobe ID account

  The Adobe ID, log in using account and

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  Bani

• Creative cloud is blocked in China?

  I was out for a vacation last week.  Once I'm back, cloud creative can't seem to connect?  If it is blocked in China?

  Hello

  Recently there has been an update launched for creative cloud app, it is possible that we have not installed the update that's why your desktop creative cloud app does not work.

  Try to delete the application from the machine and install the latest version of it by following the steps below:

  MAC:

  1 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

  2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)

  3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager)

  4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)

  5 right-click on the icon in the Finder, then select 'Go - To' folder.

  6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")

  ~/Library (It will open the folder of the user's library.)

  7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so

  8. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '.

  / library (It will open the library system folder.)

  9. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD

  Adobe 10 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  11 - click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  WINDOW:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) remove the rest of the files:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and OOBE times

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

  Kind regards

  Bani

• I need assistance to purchase adobe creative cloud as a student?

  Adobe Creative Cloud for students

  I am 13 and at the elemantary school. According to the guidelines, I think I'm eligible for student price. But I don't know how I'm going to buy it, I need to know what type of evidence I send check I go to a school, etc. My school is ready to assist me with my purchase, but I need to know first what I need evidence.

  See the link below:

  https://creative.Adobe.com/plans

  You will need to provide proof of eligibility.

  Student software discounts, eligibility student | Adobe

• I can't make a purchase of creative cloud. Anyone who can tell me, how to buy CC, when we live in the Faroe Islands?

  I downloaded free trials of ID and Psalm now, I am interested in making a purchase. I chose the full package with a monthly payment, but after a few seconds of processing time, I got the answer, that CC is not available in my country. I find it a little weird, being a citizen of a country, which is part of the Danish Kingdom. This is comparable to a situation where someone who lives in England is allowed to buy, but is not a person in the country of Wales, or in Scotland. Is it possible to address this issue somehow?

  Greetings

  Helgi

  Hi Helgi_Arnthors,

  Welcome to the Adobe Forums!

  In the Faroe Islands, the only option available is the creative cloud for teams that it is through resellers.

  http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf

  You can find the dealers in your area from the below mentioned link and then buy the CC for the teams.

  http://adobedealreg.force.com/PartnerSearch?lang=en

  Thank you

  Kapil

• Purchase of creative cloud does not work

  Hello

  We had a subscription to Adobe Creative cloud and then it just stopped to work, even after I inserted the credit card info and he had worked for a while, that he simply stopped nothing.

  I spent almost 2 hours with international support from Adobe to fix this and everyone was able to find the old transaction, after that I gave up looking for this old transaction that I asked to make a new purchase, then I spent more than 40 minutes explaining that I would like to make a new subscription and am redirected twice between the India and the United States then I dropped out again.

  I found the number of Brazilian call center and gave a new trial to buy here after 20 minutes of waiting in line someone picked up and I once again to another redirected someone, after explaining to someone what was going on I was redirected to a third party, this third person then told me that I would need to call the first number I've tried.

  Seems that Adobe is much more lost I'm.

  Now I'm here because I'm doing the subscription purchase online and when I'm in step 4, it keeps loading with no intervention.

  Now I'm without using Adobe applications and Adobe Support sucks just to solve it for me.

  Hi wfs0402,

  You must contact Adobe customer (http://helpx.adobe.com/contact.html )

  You can even join our chat support at http://adobe.ly/yxj0t6

• My recently purchased adobe creative cloud content access

  Help me

  Hello

  Please follow the instructions of download and install Adobe Creative Cloud apps

  Let us know if that helps.

  Thank you

• Want happens to a stand-alone license after you purchase/cancellation creative cloud?

  I have a stand-alone license of Lightroom 6 and I am now looking to buy a map of creative cloud. Because Lightroom is included in the CC plan, I guess that Lightroom will be updated via CC and is no longer my standalone license.

  But what happens if I cancel my CC plan in the future? I will be able to return to my stand-alone license?

  Do I need to uninstall the CC version and reinstall the stand-alone license?

  Thank you very much for your help!

  Hi e__p,

  I have a stand-alone license of Lightroom 6 and I am now looking to buy a map of creative cloud. Because Lightroom is included in the CC plan, I guess that Lightroom will be updated via CC and is no longer my standalone license.

  But what happens if I cancel my CC plan in the future? I will be able to return to my stand-alone license?

  Your Standalone with Lightroom version will not be affected if you cancel CC membership in the future.

  Lightroom CC and 6 Lightroom are produced almost similar but different licensing system.

  Do I need to uninstall the CC version and reinstall the stand-alone license?

  Just log out of Lightroom CCfrom help > logout

  Then reconnect, it should say your CC membership is expired/Invalid.Follow the instructions mentioned in How to convert a Lightroom CC 6 Lightroom trial to serialize Lightroom 6.

  Kind regards

  Assani

• Problems when purchasing Adobe Creative Cloud (student)

  Hi, I bought Adobe Creative cloud as a student yesterday. When I upgraded Adobe Photoshop CC (2015) among the Cloud Creative applications, I get only a period of 30 days, I ve tried to sign and again and PS unistall and install again, but it's always the same message once the download is complete. When I open the program (PS) and choose "activate licensagreement" and enter my email, I told Don t have any account, but I m at the same time signed on this account on creative.adobe.com? No idea why it doesn't work?

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena