Creative cloud is blocked in China?

I was out for a vacation last week.  Once I'm back, cloud creative can't seem to connect?  If it is blocked in China?

Hello

Recently there has been an update launched for creative cloud app, it is possible that we have not installed the update that's why your desktop creative cloud app does not work.

Try to delete the application from the machine and install the latest version of it by following the steps below:

MAC:

1 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)

3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager)

4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)

5 right-click on the icon in the Finder, then select 'Go - To' folder.

6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")

~/Library (It will open the folder of the user's library.)

7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so

8. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '.

/ library (It will open the library system folder.)

9. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD

Adobe 10 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

11 - click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

WINDOW:

(1) uninstall Creative Cloud Desktop Manager:

Using creative cloud | Uninstall the creative cloud desktop application

(2) remove the rest of the files:

C:\Program Files (x 86) \Common Files\Adobe\OOBE

C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

C:\Program Files (x 86) \Adobe\Creative Cloud files

C:\Users\\AppData\Local\Adobe\ MAA UPDATER and OOBE times

\Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

Download Adobe Creative cloud apps | Free trial of Adobe CC

Let us know if that helps.

Kind regards

Bani

Tags: Adobe

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