purchase through Apple against the provider?

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  Note: Before this post, I contacted Adobe support first by cat in Adobe.  They claim that the escalation of this issue will take 2-3 days!

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  ----

  My chat transcript:

  «Rohit: I understand that you can not use your subscription purchased from Amazon, it will be showing off on Adobe.» Is this correct?

  Seth Brandes: Yes

  Rohit: Thanks for confirming.

  Rohit: I will intensify the problem the competent team will contact you by e-mail with in 2-3 business days.  "

  

  

  Only support Adobe can solve your problem of account

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html