purchased acrobat pro version upgrade dc but before ineligible
I bought and installed the Acrobat Pro DC Upgrade, but when I was told that my serial number for the version of the prior product (Acrobat 9) was not eligible for upgrade.
How and where should I pay license and activate the version of Acrobat Pro DC now installed on my PC? I guess I might need to pay the difference between upgrade and full version.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIME
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Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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recently purchased Acrobat Pro for Mac, but who also want to put it on a PC. There are several places so I can do this and I can use it on both Mac and PC? I don't think I can ask my boss to spend another $485 so I may have to go with another drive, if I can't use it on multiple systems.
A version bought the current version (Acrobat DC Pro) can be exchanged, so you should be able to run on Windows or Mac. But never both. You can then run it on two machines for your own personal use (do not share).
A subscription version can be installed on two computers. Windows or Mac. For a person.
More complex arrangements are pointing to a need for volume licenses.
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I received a request for donation through TechSoup. When I go to the list of products I don't find an option for Acrobat Pro Win ESD XI. I tried to download Adobe Acrobat Pro 11.0 instead, but when the dowloand starts and files are being extracted I'm then alerted my "device already has a more functional product installed. The installation program will end now. "I had already downloaded a free trial of Acrobat Pro DC. When the trial ended, I tried to activate my new purchase of product with the serial number gave me of TechSoup... no luck. Help, please
Please uninsatll Acrobat DC version.
You can install Acrobat XI pro from the link below:
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
I hope this helps.
Concerning
Megha Rawat
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Can I still purchase Acrobat Pro XI in a subscription?
I recently left a job and am trying to put in place Pro XI but I keep getting forced to Acrobat DC.
Can I still purchase Acrobat Pro XI in a subscription?
Hello
I regret however Acrobat XI and earlier products are not longer available.
Adobe continues to sell its prior version when there is a new version on the market.
You will have to go DC Acrobat only.
You can try your luck by contacting one of the Adobe resellers and see if they could provide you with Acrobat XI.
Concerning
Sukrit diallo
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Have the disk for the Acrobat Pro disc. Installed, but only the trial opens
Have the disk for the Acrobat Pro disc. Installed, but only the trial opens
Hi clanhansen,
Please enter the serial number purchased in the trial version to activate the software.
To find the serial number, please visit: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Kind regards
Rave
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Buy Adobe Acrobat Pro XI for PC but bought a MAC computer. Can I still download?
I bought Adobe Acrobat Pro XI for PC, but has recently acquired a MAC computer. Can I get a MAC version without having to buy new?
only the latest versions (for acrobat that is dc) can exchange free of charge, a product of Adobe for another language or version of trading platform
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Adobe Acrobat Pro Version 11.0
My laptop has been cleared after having a virus and I need to download Adobe Acrobat Pro version 11.0. I have a serial number, but can't find the right link when I enter the serial number it says its not valid for the product.
Help please
Make sure you try to activate the product to which the serial number belongs... suite numbers do not work for individual products, etc.
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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Update to Acrobat Pro version 9.0.0 auf training 9s-Version
Wie ist are possible ein Update von Acrobat Pro version 9.0.0 auf eine training 9s-Version often? und zwar as
1 MacOSX (mit Internet-connection)
2, Windows (without Internet connection)
Alex MFG
You will find that you will need to download the updates from the FTP (ftp://ftp.adobe.com/pub/adobe/acrobat/) site and put it on a memory stick. Unfortunately, most of the updates is done in the order and cannot be ignored. You can usually install all updates and reboot then that at the end, but updates still need to be made separately. In fact, a backup HD could be useful for all the updates that can be enormous.
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I have Adobe Acrobat Pro, version 11. Can I install it on my new laptop running Windows OS 10?
Hello
Yes, you can install it.
Refer to the - Adobe Acrobat required configuration
and also check the download link if need-Acrobat - DC, XI, X | Suite X | 9,8 | 9 standard
Hope that answers your query.
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I do not see my Acrobat Pro 11 upgrade download under my login
I do not see my Acrobat Pro 11 upgrade download under my login
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC | XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 10, 11, 12, 13. 9,8,7
- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Download and installation to Prodesigntools help links are located on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".
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Hello, I bought a license for Adobe Acrobat Pro DC (Mac, Italian), but I can not install. Error: installation failure, Setup has encountered an error that was preventing the installation. Contact the manufacturer of the software.
Thanks for posting the file install.log located in ' / var/log/install.log ' on a site so that members of the forum can have a look at the Setup log.
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How to disable adobe acrobat Pro version 10?
I need to reformat my hard drive and I need to disable Adobe Acrobat Pro version 10. I'm using options and "Power off" is not even an option.
No idea how to do to disable the software if it is not even an option?
Thanks for your help
Dave
Hi Dave,.
You do not get the option to turn off because it might be possible that Acrobat has been installed with volume license serial key.
If the option disable is not available then please go ahead and uninstall the program.
After formatting the drive, re install the software.
Kind regards
Anand
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Problem with Acrobat Pro XI upgrade from an evaluation version
I use Windows 7 Professional. I downloaded a trial of Acrobat Pro XI and then upgraded to level to the full version. As soon as the updates began to appear which was to be made - they would break. I get an Error 1324 that says "update version 11.0.00 Error 1324.". The path my documents or the volume is invalid. Please reenter it again. "I do not know where to enter it - it does not say, and it crashes. ACORBAT also brings my Outlook crash. I suspect that the update may solve this problem, but therefore I can't understand how to enter the invalid path or the volume. Help!
Please check the solution under the articles below and check if that helps. A few users have solved their problems in following it.
http://forums.Adobe.com/message/4648705
Also, try to run the below Microsoft fixit and check if it works.
http://go.Microsoft.com/?linkid=9708107
If still the same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-produc ts.html.
[Moved discussion to the Acrobat Installation & update problems Forum]
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Hello
I need to install Adobe Acrobat Pro on a new computer laptop. I bought Version 9 in 2009. There is no download option more in my Center of Adobe. How can I do this?
Thank you, Silvia
No upgrade discount still applies. now only Acrobat 10 and 11 are eligible. Or consider subscription instead, strongly recommended because it includes future updates.
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I am on Mac OS 10.6.8 and want to upgrade from Acrobat Pro version 9 to XI
He said that DC is not compatible. Can I buy a version that works with my OS? Don't want to update my OS.
Hi Faye,
You need to upgrade your operating system to purchase Acrobat DC. Acrobat XI is no longer available for purchase.
Kind regards
Rahul
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