Q10 blackBerry cannot update

Dear Sir

I have a Q10 who can not be updated.

OTA, he asked to release 1xxx MB of space, while I emptied the storage.

via LINK, it used connect event.

any solution?

I have to update because it stopped just a couple of days of work and now work again.

and I need to keep the phone book, and other data.

Kind regards

I can't find 'Other' on my device. I can't see under "Device Monitor"

'System', 'Apps', 'User files' and 'free '.

Where exactly do you see 'other '?

Tags: BlackBerry Smartphones

Similar Questions

  • Q10 blackBerry cannot remove e-mail Messages after update

    After installing day put newer operating system I can't delete my email messages by using the del from the keyboard or by using the options on the screen.  Remove screen opens upward, but the delete option is greyed out.  I am able to delete messages using select more and then delete.

    I try to remove the e-mail account, restart the device and then re - integrate the account.

  • Q10 blackBerry cannot find Skype...!

    Hello guys,.

    Please can someone help with this...

    I've updated my Q10 to the version of the 10.3.2.2836 software and after that completed I cannot find Skype in the world of blackberry and can't find Skype in the Amazon store...! Please tell me how to download Skype on my BB Q10

    the second question is whenever I connect my phone to the bb link to restore my contacts back, it displays a message tells me error of restoration of data and the data is missing , AND WHEN I DISCONNECT THE USB TO THE PHONE AFTER THIS MESSAGE APPEARS... IT WILL RESTART...!

    Help, please.

    Hello mosab0212007

    Open this link from your browser on the device and you will find Skype. http://appworld.BlackBerry.com/WebStore/content/26382880

    You can also use Snap to install Skype.

    For your 2nd question, we suggest to write in the card of BlackBerry® Link to go better and faster.

  • Passport for blackBerry cannot update Passport SE to 10.3.2.2836

    Hello

    A few days ago, I bought a new passport Silver Edition.

    I can't restore my contacts and schedule the backup of my old passport.

    The error message in the Blackberry link is by analogy: cannot restore Contacts Lokal / calendar data because of different versions of the OS.

    The Passport OS version: 10.3.2.2836

    Silver Edition OS passport version: 10.3.2.2474

    But I can't update the Passport SE. Each new OS research said: you have the version currently installed. No new version of operating system available.

    How can I update my passport SE to 10.3.2.2836?

    Or how can I transfer my contacts a calendar data to my old passport to new passport SE?

    Thank you in advance!

    Excellent... I'm glad that you found that. Others refer to:

    Oh and sorry... I would have really thought this for you. Apology.

    See you soon!

  • Z30 blackBerry cannot update apps

    When I try to update an application I have "an error has occurred processing your request."

    You go to blackberry app world, and then he tells you that you can not update? Now try the volume upwards and downwards and the power button this will reset your phone and I hope that the problem will disappear!

  • Q10 blackBerry cannot delete emails from the software upgraded to 10.2.1.537 on Q10

    I've updated my software to 10.2.1.537 last week and you can delete is no longer emails coming to my phone. I tried to remove my phone email account and add it again, it does not help.

    I went to the Bell Centre, but they couldn't help me. They didn't know why that happened.

    I get the message guests remove, but the button is not highlighted and does not allow you to use, so no messages can be deleted.

    I don't want to keep all my emails on my cell... I get a lot.

    Help, please

    Thank you

    I solved this on my phone! Go to the blackberry platform, select settings, display and actions and scroll through e-mail messages. Change to delete on handheld and server. It worked for me. Just a lucky find but it took me hours... I get so frustrated when these improvements wrong you!

  • Q10 blackBerry cannot send email from my Q10 without wi fi

    When I'm away from my wifi e-mails can be received but not sent.  My email address is by Cogeco and Rogers is wireless network.  Or to say that they can help me.  Rogers stated that Cogeco and Rogers do not connect together, and that the previous software used by Blackberry has been changed.  This makes my useless email so on the road.  A blackberry should send emails!  I don't know whether to believe Rogers or not!  They said there is a fix, but it would make my BB cannot send e-mails while I'm at home.  This situation will be resolved by Blackberry?

    Hello and welcome to the community!

    Reference:

    • KB33824 How to integrate a Cogeco e-mail on a smartphone BlackBerry PlayBook or BlackBerry 10

    Carefully note the information at the bottom of this KB... the problem is with Cogeco, not the BlackBerry. I suspect the fix they mentioned is to use Cogeco outside facing SMTP servers, which may not be accessible when you're home (e.g., Cogeco system "inside").

    A different difficulty would be to abandon Cogeco for an email provider that allows you indeed appropriate access to their servers of e-mail from all locations. You could put a redirector on Cogeco to this other email provider.

    Good luck!

  • Q10 blackBerry cannot delete an email on my Q10

    Hello

    I have a rogue email in my InBox Q10 which has been deleted on the mail server, but I can't delete on the Q10. It's a btinternet.com IMAP account.

    Any ideas please?

    John

    Try to do a complete reset of Hub:

    Drag from the upper right corner in the lower left corner 5 times.

  • Q10 BlackBerry OS update 10.3 for Q10?

    I keep seeing information on OS 10.3, but it does not apply to Q10.

    The Web page for OS10.3 is old and told to keep checking back.

    Without asking the obvious question... should I keep checking back on the site, or not?

    The rumor is that 10.3 will be released on February 19. This does not mean that all carriers it will necessarily come out, but it's the date that goes around.

  • Q10 blackBerry cannot add the second e-mail (web.de) imap account


    I dropped

    Now Gmail collects all my web.de via pop3 mail so that I can read on the BB

    Sorry that I can't offer a better solution, it seems that many people have problems with their email accounts from OS10.2 or OS10.3

    Since I have updated my OS until I installed the mail account I can not confirm nor deny that :-(

    Hope this information can help someone else

  • Z10 blackBerry cannot update my Z10

    Hello

    I bought my Z10 BB this Saturday. The first thing you can do with a new devices will check the updates. The OS on my Z10 works 10.0.10.690. I tried to update the software via "update over the air" and the BB link. It did not work. I get the message "the update server is not temporary is not available." Please try again later. [Error code: 2032] "every time. That's what I get for 48 h. I have testesd in my office and at home. We have very good internet connections. Roboot does not help. Taking the battery all ongoing enforcement and restarting does too.

    Link BB says even my version to date. ...? -> still running 10.0.10.690

    What can I do?

    My Z10 has certain behaviors strange anymay. I've had 4 accidents just by adding a few new addresses.

    I have a few brangings "t-online", even though I have the bought new on Amazon with no contract (and I don't use t-online).

    I'm doing something wrong?

    Best regards, Marcus.

    Hi again
    @Rob: thanks for your comment.
    @all: the definition of insanity doing the same thing again and again until we have the result located. Believe it or not, sometimes it works! Update 10.2 crossed! Was the update server down? Anyway, thanks to you both for your support.

    Last question. How can I remove this brand image? Its no big deal, but maybe there is an easy solution.

    See you soon
    Marcus.

  • Q10 blackBerry cannot change ringtones since the software upgrade

    I just upgraded to the version of the 10.2.1.2122 software.  Under settings / Notifications I am unable to find the ringtones.  I would like to know if there are options of your additional ring in addition to the limited options that are available with the previous version.

    Go to the Notifications. Make sure you are in Normal or phone calls only. At the bottom, go to Applications > to change the phone ringing.

  • Q10 blackBerry cannot assign ringtone to Contact

    When I try to assign a ringtone to a specific contact, the only options I have to choose are default, Off, or active.  There is no option to select a different type of ringtone.  It is a new phone, then maybe there is something that I have not yet configured?  It is also my first smartphone, so I'm a complete newbie.  Advice would be appreciated.

    Thanks in advance,

    Hari

    I don't see this option on OS 10.1.0.4181, but I do on OS 10.2.0.1014

  • BlackBerry Q10 No. Hub updates to Facebook or Twitter. No access to the Tiscali email account.

    My Q10 is very new to me, a little more than a week now, and since I first connected my FB accounts and Twitter, only FB notifications came through on the hub, no Twitter at all. Since yesterday afternoon, no FB notifications no longer, although all messages show when I use applications directly. Can I do something about it?

    Q10, I cannot add my Tiscali email account. I add the name, the password, and then click done when the IMAP screen, but I get a message saying my connection to the SMTP server information has changed or is incorrect... I am not aware of anything that either having been changed, I can log on ok on my laptop, so where I'm going wrong with that?

    See you soon,.

    Kerry.

    Probably so.

  • Update blackBerry cannot of the Smartphones BlackBerry 8220

    Hello world

    I never post a message here because I've always found that a good answers to my questions.

    But today, something goes wrong with Blackberry 8220 a colleague.

    just for an update, I did:

    -installé--8220M_PBr4.6.0_rel318_PL4.1.0.61_A4.6.0.180_Bouygues.exe--(je suis en France) dans le pc, juste avant de cliquer sur terminer, j’ai supprimé le fichier vendor.xml et puis a commencé à Desktop Manager.

    -So, when I plug BlackBerry no update is available, even if the currently installed in the BlackBerry version is earlier than the software update.

    Why do I need to change the operating system? Because even if I wiped y times and has made the activation of bes over and over again, the BlackBerry still restart all suddenly when you use it, or when I close the flip it ask me the SIMcard PINcode again.

    Does anyone has a tip to give me to unraveling me of this blackhole?

    Thanks in advance

    Flaximus

    She found!

    My solution was published in another thread:

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

    I'll check if the new installation is stable once all legacy applications will be installed and tested.

    Thanks much Blackberry forum!

    flaximus

Maybe you are looking for

  • overwrite confirmation

    Hello I have the iomega storcenter ix4 - 200 d "." I get a message: "player 1 requires overwrite confirmation '. What it means? What should I do? and how? Best regards Giyora

  • Peripheral USB malfunctioned and cannot be recognized.

    Suddenly, I get an error that one of my usb devices is defective and cannot be recognized.  Full analysis indicates no virus.  Any ideas?

  • Read the H264 video stream in applicaton of media

    Hello I'm using DataSource/SourceStream way, following the article 'How To - audio in support of the application of media' I can get only the video stream H264 remote server, without audio stream or rtsp Protocol or any information of container. Can

  • How to reinstall without crack disk

    I had my adobe creative suite design standard 6 on my old mac, I now have a macbook air with no the disc slot. I have the disk to reinstall, but cannot use it. How can I reinstall the suite instead?

  • Boot problem - Managed Server Soa_server1

    HelloAnyone can share your expertise on the following that I get this error when I try first soa_server1 startManagedWebllogic.cmd on 32-bit Windows.Thanks in advance,Prasad.from weblogic with the Java version:Java version "1.6.0_29".Java (TM) SE Run