Qosmio repair but model back, series & part number are missing

Hello

I got my laptop back from repairs, but in vista, the model number, serial number and the part number of the laptop are missing.
For example if I go to toshiba pc diagnostic tool and on basic information, those who * next to them unknown.
This affects TEMPRO so I can't know what it update.

In dxdiag, the bios version is also different from the one I have.
So, how do I enter these values of the sticker that is under the laptop?
Please answer as soon as possible.

Thank you

Akuma is right. Please contact service again and tell them the same thing that you have written here.
I hope they will understand that they have forgotten to update of DMI information.

Tags: Toshiba

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