Quality of the sound on P20

All of a sudden now when I play music in my P20 from the hard drive there is little and mixed noise in some parts of reading, it seems as if there is saturation of the sound, even when I change the equalizer settings or low volume...

I would like to know the reason and how to solve it.

Have the wireless on or off makes no difference.

Thank you in advance.

I solved the problem by reinstalling the audio drivers. But after some time, sometimes hours, sometimes minutes, the problem comes back and the music sounds like a drunk donkey.

Toshiba technical service tells me to format the hard drive, but it's crazy, that the computer has only a few days of use!

Please give me some clues on how to solve this stupid problem.

Tags: Toshiba

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