Question about the Java Support Oracle professional

We are an ISV in the Japan. We have products of commercial software that runs on the JRE distributed with our applications.
The JRE bundled with our application include JRockit and, sometimes, our customer of the unannounced JVM dumps core report,.
asked to perform the diagnosis and the requests for clarification on exactly what part of our application has caused the dump.
Unfortunately, we don't have expertise in the analysis of the problems of FMV and this is why we are not and we are looking for professional support, that we have.

Our question is whether Oracle offers any type of professional support for ISVS regarding including JRockit Java virtual machines?
If Oracle does, we would also like to know if we are eligible for the program they have, as we are located in the Japan.

The Oracle Java support, hopefully that's what we need, does not seem to fall into this category, because the details of the support program.
as we confirmed reading the FAQ document, deals with the named user licenses more and by processor, which were apparently to be purchased by the customer using our product.
Ask our customer to purchase the subscription just to use our application doesn't seem to be an option.

We would also like to note what our options are and other software companies to tackle the problem even how to manage any relevant question of JVM reported by their customers due to their applications on virtual machines Java runnig.

A few days ago we send the message similar to what precedes to Oracle sales email address, but we did not have all the answers.
Among the partner sales representative oracle actually told us the Oracle Java SE Support enough that we are concerned, that's why we bought the subscription for 1 year for nothing and now we cannot get a refund from Oracle.

Any response is appreciated, thank you.
If you are an ISV, please let us know your opinion.

Haruhiko Nishi

You are asking in the wrong place. This is a user forum. I suggest that you contact your local Oracle Office. Locking this thread.

Tags: Java

Similar Questions

  • I have a question about the functionality of Oracle Identity Manager...?

    Hi friends
    I have a question about the features of Oracle Identity Manager.
    Here's my question:
    Self-management is possible network passwords (reset / unlock) with Oracle Identity Manager 9.1.0.2

    Very grateful.

    What Kevin suggested this means that you are managing accounts and their password by IOM. If your condition is the same then follow:

    Re: error during password reset using the self-service portal

  • A question about the license of Oracle 1 g R2 Enterprise Edition

    Hi all


    I have a question about Oracle license and I would be grateful if you could help me thanks.

    I installed an Oracle (11g R2 Enterprise edition) server on a virtual linux machine. The pc being used for this purpose
    is my cell phone company (so a professional and not a personal computer). However, I use this Oracle Server
    only for the purpose, i.e. learning only to run the examples in my Oracle Press books (SQL, PL/SQL and some)
    administrative tasks) just to learn things.

    There is absolutely no data related to my business, stored or used on this server. Whenever I want to work with my
    data of the company, I use the Oracle server of the company that has the appropriate license of course. So, as I said, I
    Use this server of the company on the virtual machine only to run applications/programs in my Oracle Press books just for
    learning and I'm the only person who uses this server (no remote for other users).

    The reason why I needed to install this server on my PC, is that our DBA could not provide a training environment
    for me, with all the privileges and features.


    Should I buy a license for this Enterprise Server installed on my virtual machine?


    Thanks in advance,
    Dariyoosh

    The OTN license agreement:

    >
    LICENSE RIGHTS
    We grant an exclusive, non-transferable, limited license to use the programs only for the purpose of developing, testing, prototyping and demonstrating your application and not for other purposes. If you use the application you develop in this licence for any internal or for any commercial or purposes data processing production, or you want to use the programs for purposes other that those permitted under this agreement, you must get a production version of the program by contacting us or a reseller of Oracle to obtain the appropriate license. You acknowledge that we may not produce a production version of the programme and the development efforts undertaken by you at your own risk. We can check your use of the programs. Program documentation, if any, may be consulted online at http://otn.oracle.com/docs.

    Ownership and Restrictions all retain us the property and rights of intellectual property in the programs. Programs can be installed on a single computer only and worn by one person in the operating environment identified by us. You can make a copy of the program for backup purposes.

    You can not:
    -Use programs for your own internal data processing or for commercial or production purposes, or programs for any purpose except the development of your application.
    -use the applications you develop with programs for any internal data processing or commercial or production without obtaining an adequate license from us;
    -continue to develop your application after using for any treatment data internal, commercial or production end without obtaining an adequate license from us, or Oracle reseller;
    -remove or change any brand of program or a statement of property rights;
    -put the programs available in any manner to a third party;
    -Use programs to provide a third of training;
    -assign this contract or give or transfer the programs or interest to them to another person or entity; -cause or permit engineering reverse (unless required by law for interoperability), disassembly or decompilation of the programs;
    -disclose the results of benchmark tests of any program without our prior written consent.

  • Question about the java.util.Date class.

    The book I read said, class Date represents a value int long since January 1, 1970.


    I created a class of Date like this


    long mesh = 2000L;
    d.setTime (st);
    System.out.println ("new time is =" + d.toString ());

    When the above code, ultimately she prints the date as follows.

    New schedule is = Wed Dec 31 16:00:02 PST 1969

    No idea why the printed date before 1970? I expect the date to be a value greater than 01, January 1970.

    Welcome to the forum!
    >
    The book I read said, class Date represents a value int long since January 1, 1970.

    I created a class of Date like this

    long mesh = 2000L;
    d.setTime (st);
    System.out.println ("new time is =" + d.toString ());

    When the above code, ultimately she prints the date as follows.

    New schedule is = Wed Dec 31 16:00:02 PST 1969

    No idea why the printed date before 1970? I expect the date to be a value greater than 01, January 1970.
    >
    Because of the way as the setTime method is defined. What time zone do you use?

    http://docs.Oracle.com/javase/1.5.0/docs/API/Java/SQL/date.html#SetTime (long)
    >
    setTime
    Public Sub setTime(long date) defines an object Date existing using time value given in milliseconds. If the value of milliseconds given contains time information, the driver will set the components at the time in the default time zone (zone of the Java virtual machine running the application) which corresponds to zero GMT.

  • A question about the capablities of Oracle Identity manager?

    Hello, everyone,

    Here is our environment,

    1 - we have user accounts in our database for students and employees in our academic Institute.

    2. we have a Microsoft active directory for employees only, that was created many years ago.

    3 - our web applications (weblogic server, ADF, other) use user accounts to database for authentication.

    We plan to create a server active directory for students, we thought about using Oracle identity manager (OIM) to do.

    is it possible to just directly sync & manage student accounts of microsoft oracle database active directory through IOM.

    Thank you.

    Hi mhaljasim ,

    By my understanding, looking for some sort of tool to create users (doing the commissioning) in a target (Active directory). If this is the case, yes IOM will be a great tool for you as it has connector AD that have this capability.

    Trying to help even more: research from the perspective of the solution, my understanding is you will make this workflow:

    (1) created in the Oracle database user. (2) then this user will be reconciled database of IOM, IOM DB connector (in other words, the user will be created in the table user IOM). (3) then IOM will be a process of supply to create this type of user in AD, using the connector of the IOM.

    But I would put another suggestion here:

    If you are looking for just a matter of authentication using the users of the database as well as users of the AD. I want to suggest to look deeper into the OVD (Oracle virtual directory) tool. It is a great tool that allows you to have views of the two targest(AD +DB) at the same time and make a simple Ldap authentication against this specific point of view once. By my understanding, this can be a good option in your solution as well. Please check more on these two IDM products to:

    http://www.Oracle.com/technetwork/middleware/ID-Mgmt/index-093158.html

    http://www.Oracle.com/technetwork/middleware/ID-Mgmt/Overview/index-098451.html

    I hope that this info below helps you a lot,

    Leoncio Thiago.

    http://thiagoleoncio.blogspot.com/

  • Questions about the installation of Oracle 11 g

    Hi all

    I would like to install Oracle database 11g (standalone) on a Linux (RHEL5) shortly... I have done everything to stepped times but this time, I have the following requirements...

    (1) TNS_ADMIN environment must NOT be the ordinary $ORACLE_HOME/network/admin... It should be outside the ORACLE_HOME, ORACLE_BASE/something like/special_tns/network/admin /... Is this can be achieved by simply setting the TNS_ADMIN environment variable to point to the default location not before installing the software...? I don't think that there is even an option NETCA to specify a value default no TNS_ADMIN environment...


    (2) ORACLE_ADMIN environment (IE... bdump, cdump, udump etc.) should NOT be under $ORACLE_HOME... It should be directly under $ORACLE_BASE.


    Any ideas on how #1 & #2 could be applied?


    Thanks for your time...

    Hello;

    Of course, to install only the software and then, when you create the database using a file parameter with these changed according to needs.

    background_dump_dest
    audit_file_dest
    core_dump_dest
    user_dump_dest

    BACKGROUND_DUMP_DEST = {path: directory}
    AUDIT_FILE_DEST = "directory".
    CORE_DUMP_DEST = rΘpertoire
    User_dump_dest = {path: directory}

    You should be able to set TNS_ADMIN in your operating system profile.

    E.g.

    # User specific aliases and functions
    # Oracle Settings
    TMP=/tmp; export TMP
    TMPDIR=$TMP; export TMPDIR
    
    export ORACLE_BASE=/u01/app/oracle
    export ORACLE_HOME=/u01/app/oracle/product/11.2.0
    #export DISPLAY=localhost:0.0
    export TZ=CST6CDT
    export ORACLE_SID=TEST
    export ORACLE_TERM=xterm
    export TNS_ADMIN= Set if sqlnet.ora, tnsnames.ora, etc. are not in $ORACLE_HOME/network/admin
    
    export NLS_LANG=AMERICAN;
    
    LD_LIBRARY_PATH=$ORACLE_HOME/lib:/lib:/usr/lib
    LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/usr/local/lib
    export LD_LIBRARY_PATH
    
    # Set shell search paths
    
    PATH=/usr/sbin:$PATH; export PATH
    export PATH=$PATH:$ORACLE_HOME/bin
    
    # CLASSPATH:
    CLASSPATH=$ORACLE_HOME/JRE:$ORACLE_HOME/jlib:$ORACLE_HOME/rdbms/jlib
    CLASSPATH=$CLASSPATH:$ORACLE_HOME/network/jlib
    export EDITOR=vi
    set -o vi
    PS1='$PWD:$ORACLE_SID >'
    

    Best regards

    mseberg

  • Where should questions about the JDEV/ADF positions?

    Hello

    Where should questions about the JDEV/ADF positions?

    JDeveloper and ADF or

    JDeveloper and ADF?

    I found there may be some different advantageous:

    https://forums.Oracle.com/message/11109674?TSTART=0#11109674

    Thank you.

    Well, the other forum you mentioned is the Korean equivalent of the English forum.

    You have already discovered, it is not controlled to many users. I didn't know that it exists at all.

    In general it is to you where you ask your questions. All for one here are driven by the community and some employees of the Oracle, you cannot wait has answered all your questions. If you really need to answer you go through paid support.

    A tip for getting help is to provide a well-defined use cases, information relating to your environment and documented code showing what you have already tried.

    Timo

  • Question about the database to use with ESX and Labmanager

    Hello

    Finally my company is buying a permit for Labmanager and ESX server using Labmanager to our tests.

    We had a question about the database that we use for the actual installation.

    Could we use MY - SQL? Or that we have the olbigation to install a SQL or Oracle DB for the whole system to work?

    We prefer to use MY_SQL because it is open-source and will cost less to use for us.

    Thanks in advance for the answer and please excuse my bad English, I'm french spoke first.

    Lafa91

    Montreal.

    Lab Manager installs SQL Express as part of the installation and use. If you install also Virtual Center as part of your deployment of Lab Manager (do not use an existing VC server), you can use the database SQL Express is included for small installations of ESX, but MY SQL is not an option. You can search the databases supported in the installation guide for what version you deploy.

  • A few questions about the difference between the Satellite P70, L70, S70

    Hello, I have a lot of questions about the P70, L70, S70 series that come with a 1920 x 1080 panel.

    (1) what are the differences between the L70 and S70 series? With the exception of the RAM and HARD drive capacity, books seem pretty identical.

    (2) P70, L70, S70 doesn't support a 2nd HARD drive or it's just the P70 series that support?

    (3) all the three (P70, L70, S70 series) come with the same TFT panels?

    (4) of the above series, which supports mSata?

    (5) all the model of each series are delivered with support from mSata? For example, it could be that L70 - a - 13 m supports mSata is not the case of the L70-a-146?

    (6) all the foregoing, are delivered with a S - ATA II or III S - ATA interface?

    (7) who is the best of these series listed? I'm trying to understand what makes the big difference of S70 to P70 except for the envelope for example.

    Thank you in advance.

    > (1) what are the differences between the series L70 and S70? With the exception of the RAM and HARD drive capacity, books seem pretty identical.

    What models Sat L70 and S70 do you mean exactly? There are different L70-xxx-xxx and S70 models on the market that supports different hardware specifications.

    (> S70 2) P70, L70, support a 2nd drive HARD or is - it just the series P70 that support?
    As you can see in this [Sam P70 HDD replacement document, | http://aps2.toshiba-tro.de/kb0/CRU3903II0000R01.htm] the P70 series supports the 2nd drive Bay HARD, BUT even if there is a 2nd HARD drive Bay, this does not mean that you can use the 2nd HARD drive. In the case where the 2nd HARD drive Bay are equipped with HARD drive connector, you can use the 2nd HARD drive

    I also found the [Sam L70/S70 HDD replacement | http://aps2.toshiba-tro.de/kb0/CRU3703HG0000R01.htm] the document on the Toshiba page and there I see this 2nd HARD drive Bay is not available

    (> 3) all three (P70, L70, S70 series) come with the same TFT panels?
    See point 1). Different P70, L70, S70 models were equipped with different material parts.

    (> 4) of the series above, which takes in charge mSata?
    As far as I know that some P70 models are equipped with an mSATA SSD of 256 GB.

    (> 5) do all the model of each series are delivered with support mSata? For example, it could be that L70 - a - 13 m supports mSata is not the case of the L70-a-146?
    See point 4) not all models supports the same hardware specifications

    (> 6) all of the above, come with a S - ATA II or III S - ATA interface?
    I don t think that SATA III is supported. I guess it would be SATA II

    (> 7) which is the best of these series listed? I'm trying to understand what makes the big difference of S70 to P70 except for the envelope for example.
    Not easy to answer because there are too many models released in Europea.
    And not all models are available in each country. So I guess you will have to look for the models that have been released in your country.

  • A few questions about the upgrade on Satellite A300-144

    Sorry for the typos, English is not my mother tongue.
    I want to ask some questions about the upgrade of a300-144.

    * Some info first.*

    CPU: T2370 ([http://ark.intel.com/products/34445/Intel-Pentium-Processor-T2370-1M-Cache-1_73-GHz-533-MHz-FSB]).
    Chipset: GM965 ([http://ark.intel.com/products/29821/Intel-82GM965-Graphics-and-Memory-Controller]).

    * Questions.*

    1. my frequency of laptop memory at 533 MHz, supports 667 MHz memory controller, memory modules can work at 667 MHz. Is - this because CPU FSB 533 MHz frequency and new processor at 667/800 MHz FSB will fix it or it is hardcoded in the BIOS?

    2 Intel said that the size of max memory for my chipset is 4 GB (2 x 2 GB), but Toshiba says that only 2 GB (2 x 1 GB), who is right?

    3 I know, taken of my CPU is μFCPGA-478 aka socket P, max FSB 800 MHz, max 35 W TDP, so T9500 ([http://ark.intel.com/products/33918/Intel-Core2-Duo-Processor-T9500-6M-Cache-2_60-GHz-800-MHz-FSB]) is a compatible processor or there are some limitations in the BIOS?

    > 1. My frequency of laptop memory at 533 MHz, supports 667 MHz memory controller, memory modules can work at 667 MHz. Is - this because CPU FSB 533 MHz frequency and new processor at 667/800 MHz FSB will fix it or it is hardcoded in the BIOS?

    The speed of the memory is related on the material. This means that the FSB is responsible for the limitation.
    If the FSB would allow support 667 MHz then the memory would also at this speed.

    > 2. Intel says that the size of max memory for my chipset is 4 GB (2 x 2 GB), but Toshiba says that only 2 GB (2 x 1 GB), who is right?
    The memory depends on the chipset. So if the chipset supports 4 GB of RAM, you should be capable of this move to 4 GB of RAM

    > 3. I know, my CPU is? FC-PGA-478 aka socket P, max FSB 800 MHz, max 35 W TDP, so T9500 (http://ark.intel.com/products/33918/Intel-Core2-Duo-Processor-T9500-6M-Cache-2_60-GHz-800-MHz-FSB) will be a compatible processor or there are some limitations in the BIOS?

    It might be possible that the new processor would be fully supported by the BIOS, but in most cases it should not be a problem if the chipset would support the new processor.
    But as far as I know the upgrade of the CPU is not supported by Toshiba or any other manufacturers of portable and its your own risk to run laptop with the new processor.

  • Question about the new Yoga 10 HD +.

    Hello

    A few questions about the new Yoga 10 HD + that I hope you can answer.

    I bought the former model, last year. Love the design and long battery life, but a few major questions made me return.

    • Somewhere that I've read that it can not read NTFS on USB so I guess that's the same thing with a NTFS formatted microSD card?
    • Can it read exFAT formatted microSD cards?
    • Anyone who has questions about the audio via bluetooth?
      (I know that BT is not exactly High End HiFi but the old 10 Yoga for some obscure reason - most likely a driver problem which nobody cared to fix - rang * very * worst with visibly distortion while both my phone and a Tablet noname cheap I have zero about fidelity - any of my devices bluetooth audio) I tried aptX or not)

    So to avoid buying it back it also I really I would like to see if I can get my questions answered before buy you.

    While I love the form factor and long term issues above are only two Mayor dealbreakers for me. Bad audio quality = no joy listen to spotify, local etc. MP3s. not of NTFS or exFAT = some great movies.

    My old noname android Tablet really could use an upgrade so I'm really curious it may be, or I should watch the competition and will be form factor and battery LIFE.

    Thanks in advance.

    EDIT:

    If it does not support NTFS or exFAT on microSD card have someone at - he tried ext3 or ext4?

    I mean with Linux Android root, it should be a no-brainer to support at least when it comes to royalties unlike NTFS or exFAT where it * might * have some trouble with Microsoft.

    I used a USB through a USB OTG cable. NTFS or exFAT have been recognized by the Tablet PC. FAT32 is seems to be the preference.

  • I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I go back in just the Quicken file and restore it until I downloaded the update do I have to restore the entire

    I have a question about the time machine. I recently updated my Quicken 2015 and there was something wrong with the update. Can I come back in all the Quicken file and restore from time Machine before I downloaded the update to do, I need to restore the entire computer?

    Yes, you can just restore this file or application. Use Time Machine to back up or restore your Mac - Apple Support

  • Questions about the Windows Feedback program Fullfillment

    When will I know if my fullfillment of windows feedback program is over, that I have installed on my PC?

    Hello mpic16,

    If you have questions about the Windows feedback program, you will need to respond here.
    https://WFP.Microsoft.com/welcome.aspx

    You can send an email to: * e-mail address is removed from the privacy *.

    They would be better able to answer your questions and concerns.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Ask questions about the functionality of EA8500 MU-MIMO

    Dear Linksys

    I bought EA8500, and it arrived today.

    I have two questions about the functionality of MU-MIMO of EA8500 AP.

    1. I want to compare the performance between SU-MIMO and MU-MIMO, but there is no option to control this feature in the router admin page. Is that one of the possible ways?

    2 EA8500 supports 1733 Mbps wireless speed, but it resembles the speed of 1 Gbps ethernet cable.

    This router supports really speed 1 Gbps ethernet? or y at - it an option to support more throughput as the aggregation of links?

    Thank you

    Hi, hyeonu. For your first query, it is not possible because there is no option to disable the feature of MU-MIMO on your Linksys EA8500 router. In addition, with regard to your second, you can get a higher throughput of 1 Gbps since this is the maximum capacity of your ethernet connection.

  • Question about the strength of password

    (do not ask questions about the recovery of the password, so please do not report this thread)

    OK, I heard that the virus can change the password on a computer.

    But if you have a password very complicated (for example, one with a lot of numbers and other things), it will be more difficult/less likely for the virus to be able to change your password?

    Yes.  A strong password is, it is more difficult to crack.  For more information, see create strong passwords on the Microsoft online safety site. Boulder computer Maven
    Most Microsoft Valuable Professional

Maybe you are looking for

  • A vertical line on display on Qosmio G10

    Hello world Since yesterday I have a vertical line on my screen. He begins to show the start line and all the time. I already had the problem with the graphics card, so I had to replace the motherboard. Is this problem with the graphics card again?

  • I have a 10.1 Samsung galaxy tablet. How can I print using my printer Epsom 405

    Can someone tell me how to print from my Samsung Galaxy Tablet using my Epsom 425 series printer?

  • How to get a string changed to be reassessed

    Hello, I am very new to TS and do not know if I express the problem clearly. However the question below: Trying to change a numeric variable before it is evaluated at execution, and what I have is: Val (searchandreplace ("FileGlobals.I_LB_bin [FileGl

  • HP DESKJET 2540: My HP printer connects to the wrong wireless network

    Hello I use a MacBook Pro, OS X 10.9 I have a printer HP DESKJET 2540 I just installed a new network at my place. I'm trying to connect my printer to this new network wirelessly via WIFI. BUT the printer keeps on connecting to the previous network, w

  • MEM install fail

    Hello I want to improve the MEM on my ESXi hosts, so I followed the doc tech "configure and install the plug-in of Multipathing equallogic." On my vMA, I've replaced the setup.pl and dell-eql-MEM files with the new ones, using WinSCP. Now when I try