Question for you all...

Before calling Adobe customer service (something I honestly try to avoid at all costs - love you Adobe, but you REALLY have to work on that), I need some info and I hope people here knows the answer.

Member of the Group of my body (sorry, Dennis - I would like to shorten) user group is still editing with 1.5 and trying to buy CS3 or CS4 version that they could no longer help. I have offered to sell my CS3 upgrade version since I was no longer on it. When I upgraded to CS5 I Master Collection, but I don't have it an update if the serial number is not related to all previous versions. I have still CS4 installed on an older laptop, and that is not an upgrade version that used my serial number for CS3.

Should I inform Adobe that I sell this older version, and this serial number will not be used by me more? I think I've seen messages on the subject, but I wanted to ask if anyone here knew. And do I need to uninstall the upgrade version CS4 using the CS3 serial number?

Thank you!

> Before I call Adobe customer service (something I honestly try to avoid at all costs - love you Adobe, but you REALLY have to work on that)

If you disable the software on your computer, you can transfer it to someone else.

Adobe customer service can help you with a transfer of the license. They know more about the details of this kind of thing than anyone on this forum.

http://www.Adobe.com/support/contact/

BTW, we "work on it", as you say.

If you have trouble with your communication with our support staff on the phone, let me know. My email address is kopriva - at - adobe - dot - com.

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