Question icon blackBerry Q10 Q10.

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• Icon clock Q10 blackBerry close e-mail

  Hello

  I use a Blackberry Q10. I have two accounts of e-mail on this subject; one is sending emails work properly while the other two days ago stopped. Normally, he receives them but does not send them and a black sign clock appears instead of the check box.

  I tried to send emails and take out the battery, but nothing has changed. Moreover, the last email that was sent before the failure is continuously sent back and the recipient already got at least 30 times!

  What can I do?

  PS: Excuse my English.

  Delete this email account and create a new

  What email provider do you use?

• BlackBerry Q10 how do I get rid of my current BB sign in and create a new one?

  My Q10 is having this problem:

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB33652&sliceId=2&di...

  It seems to me that I have to delete my bbid which was used for my old BB and make sure I use a new from scratch, so lose all my contacts etc.

  How can I do this

  Please help someone because I'm so desperate to stop having BBM Manager of temporary error every day, so far the only way I can get around this is to keep to restart or take out the battery.  Whenever he wipes my cats and is usually really irritating.

  any help would be much appreciated - thank you

  Hey, AdaV,.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Follow the steps in this article to change your BlackBerry ID on the smartphone BlackBerry Q10: www.blackberry.com/btsc/KB26694

  Remember to create a backup of your data in BlackBerry link that all data will be erased.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Q10 Q BB 10 issue 1

  Hello

  Is there an option to auto on/off on bb Q10?, if not, then is it possible in future updates?

  Hey BBQ10,

  Welcome to BlackBerry Support Community Forums.

  This feature is currently not available in the smartphone BlackBerry Q10; Sorry, we can not comment on the new features of the new software.

  Let us know if you have any other questions.

  Thank you.

• BlackBerry Q10 sent items that appear in the Inbox of Blackberry

  I have a POP email setup on my Blackberry Q10.  Whenever I have email, it appears in my Inbox (with a check mark).  And YES, I assigned "Display Messages" to Off.  I even reset completely the Q10 without restoring from a backup, and added the e-mail account with the same question.

  It's an interesting test, I added a Gmail account and sent messages do not appear in my Inbox.

  How can I fix it?  What other setting besides that Show sent Messages can affect this.  I have no idea how to proceed from here.

  So, I just do a restore of my backup (the backup I took before I reset my unit because of this problem) and now all of a sudden the sent messages are being hidden.  If it works now, but there is some sort of bug here.

• BBM blackBerry Q10 pine got changed

  Hello, everyone!

  My problem with the BBM Pin code is as follows - a few years ago I had the BlackBerry 9900, and I got a pine BBM assigned to this device. Later, this device was physically destroyed and I started to use BBM on Samsung Galaxy (the same PIN BBM).

  Recently, I purchased BlackBerry Q10 and started using BBM with the same PIN (from BlackBerry 9900). It wasn't a problem, until that I've updated BBM a few days ago and then I noticed that my BBM pin has changed.

  Does anyone know why it happened and what to do with this issue? I mean, finally, I will create a list of contacts with my new BBM PIN code, but there is no guarantee that this change suddenly won't happen again.

  Thank you very much for your advice.

  Dmitri

  Hi Dimitri

  Good question, but so many numbers makes me headache lol just kidding. Unfortunately, this is not how it works. Different way with numbers of mail or telephone in our map. Blackberry PIN is connected with a single device and cannot be moved to another device. Your previous BBM with 123456 contacts are safe and always with you in your new PIN BBM 654321. To your new customers/friends you must inform your PIN or invite them.

  Technology can create something new. You can always tell them your new pin code otherwise you must continue to use your old device.

  Kind regards.

• BlackBerry Q10 Q10 email removal server

  My emails on my Blackberry Q10 when I delete them on my phone it also removes them off the server. There is no option to stop this. Causing me real problems. It of OK on the old software, but not on the 273 software.

  It is a question about the BlackBerry10 OS since the release in January and has not yet been set.

  It may be, but BlackBerry has not commented on or advised.

  In the meantime, if you're on a Courier IMAP server, you can choose to FILE these messages (you wanted deleted from the device but registered on your server). Once filed, these messages will be visible on your Q10 (you may need to open your Hub > settings > display and "hide filed messages).

• Different models of blackBerry Q10 Q10 of BB.

  Which smartphone BlackBerry Q10 SQN100-1 / 2 / 3 / 5 is suitable for the India taking into account services of 4G coming in India. Why?

  Hello

  himeshshah wrote:

  Which smartphone BlackBerry Q10 SQN100-1 / 2 / 3 / 5 is suitable for the India taking into account services of 4G coming in India.

  I found this site very useful understand the technical differences between the models:

  • http://www.berryverse.com/showthread.php/210-BlackBerry-Q10-different-models-explained

  Of course, you will need to supplement that with an understanding of the technical nature of the carrier network on which you want to operate the unit... but it's a discussion, you'd be better off to have with carriers, since it is their networks.

  himeshshah wrote:

  Why?

  Hmmm... I'm not quite sure how to answer this question. There are several models simply because there is too much radio frequency technologies in the world to allow the manufacture of a device that can really work on all networks in the world... should be physically so large, that nobody would buy it. Instead, all mobile manufacturers must make several models, each with a subset of support/radio frequency technology. It's just the nature of our world of various technologies.

  Good luck!

• BlackBerry Q10 incoming call number display only - no name

  I have the new Q10 and I accept that there will be bugs and problems with the new machines.

  However, I have a very annoying problem I was hoping someone could help.

  As I get calls, they sometimes appear as numbers only, not the actual name of the contacts.

  It seems that this happens only with local numbers (no international calls from abroad) and not all the time.

  The numbers are correctly in contacts, and this was not a problem with the previous blackberries (I got all the first seince)

  I uninstalled all the unwanted (Facebook, Tweeter and other programs of social networks)

  Contacts are stored in Outlook on my computer.

  I use an e-mail system to normal (no gmail, hotmail, or such) based company server using a standard POP3 incoming sever.

  The e-mail function seems to work very well.

  Any ideas would be useful.

  Thank you

  With the support, Blackberry has recognized this as a question on the Q10 and Z10 and is fixed in the next version of 10.1 x.  If all goes well to be released soon.

• BlackBerry Q10 mynumber word substitution does not work

  Hello

  I'm having a problem with "mynumber" word substitution on Q10, if I encounter this problem on the old BB OS 6 version, just change the information of SIM on Options-> device-> settings-> SIM card Advance system-> change the SIM phone number.

  How can I change mynumber on BB OS 10?

  Please let me know

  Leo Soesanto

  Hello Leo,

  Thank you for your question about the phone number on your smartphone BlackBerry Q10.

  To change the phone number in the smartphone BlackBerry Q10, please go to settings > privacy and security > SIM card

  Let us know if you have any other questions.

  Thank you

• Problem syncing blackBerry Q10 Q10

  Hello

  Is a small question, possible to sync my Blackberry Q10 with Blackberry via Bluetooth connection?

  Or I can do this only through the USB cable and WiFi?

  Thank you

  Historically, it was hit and Miss. If your computer uses the "widcomm" bluetooth base drivers it can work. If your computer is provided vendor bluetooth drivers (toshiba or other drivers of the brand) then it probably won't work. BB software has always required that the base of windows drivers so that the bluetooth work. Even if you manage to remove the vendor provided drivers and use the base drivers you lose some of the advanced features your vendor provided drivers support.

• BlackBerry Q10 from sent items e-mail settings

  I know that the option "delete only on handheld" does not yet exist on BB10, which is a major pain.  I learned to live with this until today.  I have two email accounts; @shaw.ca and @live.ca.  When I send an email from my PC it also appears on my phone as a sent item.  In the interest of the housekeeping I delete sent items off my phone thinking that they will always be in my items on my PC.  I consider that to my account @live.ca only, not Shaw for a reason, my folder on my PC has no items since I got my Q10, they've all gone which is a huge problem for me.  Here's my question.  Is there any kind of implement changes that can make my items on my PC are not displayed on my phone?  I never used to see them on my torch, only the Envoy that I sent from my phone.

  Any really smart people out there who know a way to recover deleted items sent in Windows Live mail?  I poured on everything him net and can not find anything but it can't hurt to ask.

  Thank you all!

  Hey ddmdevin,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question. In the new operating system BlackBerry 10, email will now via synchronization. Previous BlackBerry devices carried out a reconciliation. This means that, with synchronization, the Inbox on your BlackBerry Q10 will reflect your Inbox on your webmail.

  The ability to hide items sent in the Q10 of BlackBerry is available, however it allows to hide all items sent to all accounts in the hub.

  To hide items sent so they are not displayed in the Inbox of the Q10 (to avoid to remove permanently):

  The Hub-> menu-> settings (3 vertical points)-> display and Actions-> see the elements (toggle OFF) sent.

  Let us know how make you out!

  See you soon,.

• BlackBerry Blackberry Q10 ID deleted with Blackberry Protect to the

  Hello

  I do not own the Blackberry device, but my father and I think he did something wrong. He asked me to write to you to help you, because he can't use his device because it deleted the Blackberry account. On October 23, he bought Blackberry Q10 and on 26 October, he deleted an account (he had some problems with the reception of e-mails and he thought that it might help). He also said that the problem might be related with Blackberry Protect. What can I do to make him his device working properly?

  Greetings from Poland and thanks for any help.

  MREX.

  You can try. I don't think he'll do good. Why BlackBerry would be to blame when they provide a big warning that says do not remove the BBID if it is connected to a device?

• Bbm blackBerry Q10 q10 display is blurry

  Just got a BlackBerry q10 and discovered that every time that I upload an image on the bbm screen is always blurred.

  Like what would be the issue and how can I sort it?

  How big are the files that your download of the BBM display?
  BBM automatically resize images exceed a certain limit.

• BlackBerry Q10 need help navigating the screen

  When I have an app Androd open I like to hide the toolbar, but I don't know how go back an impression of the page with the toolbar opening. I know what to do but I can't do work in all is a video showing how or can someone say how to?

  Thank you

  I had the same problem - the gesture (swipe left/right) is correct, but I guess you drag too far up. Stay in the bottom quarter of the screen.

  This post helped me to http://forums.crackberry.com/blackberry-q10-f272/swipe-gesture-back-android-runtime-873566/#post9541...

  And as usual, as soon as you know what to do, you need a bit of practice and suddenly, it is quite normal to swipe this way... (and you wonder why he didn't is not supported in the native BB applications )