Question of BitLocker - password is Correct, but does not seem to drive

Hello

My Western Digital portable hard drive is encrypted using BitLocker and the WD password. After the launch of WD Unlocker and successfully enter a password, the prompt unlock BitLocker will automatically launch. I enter the password. The quick screen disappears which suggests that it was operating normally, but I don't see the available drive in the menu 'computer '. What I see is the Western Digital Unlocker, I had entered correctly before the automatic launch of BitLocker.

Any help would be appreciated!

Thank you.

Hello

Thank you for visiting the Microsoft Community Forum.

I suggest you to send your query on the Microsoft TechNet Windows 7 security forum. You can get more effective suggestions and adapted by experts familiar with this topic. Your understanding is appreciated.

Security in Windows 7
http://social.technet.Microsoft.com/forums/en/w7itprosecurity/threads

In the meantime, you can take a look at the Microsoft articles below, these suggestions may help you:

Using the repair tool BitLocker to recover a drive.

http://TechNet.Microsoft.com/en-us/library/ee523219 (v = ws.10) .aspx

BitLocker Repair tool

http://www.Microsoft.com/en-US/Download/details.aspx?displaylang=en&hash=Fu%2fZL0mu6HP96D%2bNsPSsdNNEE1BO8ha4OWQZ14GU8oaiP18GOyGACYNxAC7VX4Z1bBmmMEYHVjHs20YcF4iNQg%3D%3D&ID=17294

Using the viewer of password for BitLocker Active Directory recovery to view the recovery passwords.

http://TechNet.Microsoft.com/en-us/library/ee523220 (v = ws.10) .aspx

Turn off the drive (Windows 7) BitLocker encryption.

http://TechNet.Microsoft.com/en-us/library/ee424315 (v = ws.10) .aspx

Hope this information is useful. Please write us back to the case where you are facing in the future any other problem with Windows.

Tags: Windows

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