Question of BitLocker with new models E7270 E5470 E5570 Latitude and precision 7710 7510

Hello

I got all these new models last week and I have a problem with them...

Deploying Windows 7 Enterprise 64-bit with SCCM 2012 and bitlocker is configured during the task sequence by a PIN at startup.

This process works for all models until there... Latitude and Precision of previous generations, but now, with new models, there is a problem with the PIN code. At the end of the sequence of tasks, the drive is encrypted and there is no error BUT the PIN is not recognized and the recovery key is requested.

This recovery key is correctly stored in AD. TPM and owner is ok. Version of the TPM secure is 1.2...

I already tried to manually decrypt and encrypt again after you secure the TPM reset, but no way.

I also tried Windows 10 companies, and the issue is the same.

Is this a known issue? Someone here already experienced the same thing?

Hello

This question is one that is being developed and there are updates of BIOS coming out that will fix it.

At the moment the latest BIOS for the E7270 will fix the problem (BIOS 1.2.2)

For the E5470/E5570 of Latitude and Precision 7510/7710 updates of BIOS to fix this will be published soon. I will not give dates at this stage because they can change.

Tags: Dell Laptop

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