question of BSOD 0x3B

Hello

I hope that someone out there will be able to help me.

I started having the bsod many times a day for a week or two (without any hardware change)

This bsod seems to occur more often when the applications using full screen (movies, games...).

But I noticed that a few times what happened even if I did almost nothing.

I tried to update my graphics card but still...

Here is my latest dmp files: http://www.mediafire.com/download/y6v11lm91kynpg6/Minidump.rar

The 0x3B is most of the time, here's an example:

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002C79F44, 0xFFFFF880064C41D0, 0x0)

Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe

I'd appreciate any help, thank you

Joel

These were related to the corruption of memory.  I would like to do 2 things.  First of all, you have a driver that is that a major cause of BSOD is called ASACPI.sys.  Your version is since 2005 and must be updated.  In itself, this may be the problem, but if it's not you run of Driver Verifier to find the underlying issue

Pre 2009 this driver version is a known cause of BSOD.

Please visit Asus tek computer Inc. - support - drivers and download p7p55d the
http://support.ASUS.com/download.aspx?SLanguage=en&m=P7P55D%20Le&p=1&s=32&OS=29&hashedid=e7zic83pvqsr80lm

Scroll to the utility category, then scroll down to the "atk0110 driver for Windows XP/vista/windows 7 32 & 64-bit" (it is about 12 down).
Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the file asacpi.sys is stamped 2009 or 2010 (not before).  If you are using Win 8 there are at least a 2012 version that is needed for this.  If you can't find it on the site of ASUS you can download using windows update.  Read about it here

These accidents were related to the corruption of memory (probably caused by a driver).

Please run these tests to check your memory and find which driver is causing the problem.


If you're overclocking (pushing components beyond their design) return you to default at least until the crash is resolved. If you don't know what it is that you're probably not overclocking.

Since then, it is more likely to be a pilot run everything first.
1-Driver Verifier (for full instructions, see our wiki here)

If the auditor does not have the issue we move to it.

2-Memtest. (You can learn more about running memtest here)


If you cannot start after you have enabled the auditor reboot in safe mode
In Vista & victory (F8)

Co-written by JMH3143

.

Tags: Windows

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    Saturday, may 10, 2014 3:55:02 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-5023-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0xA (0xFFFFF6FCC8078408, 0xFFFFF80002CE089A, 0x2, 0x0)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, may 10, 2014 3:36:38 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-10405-01.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs + 0 x 4211)
    Verification of error code: 0 x 24 (0xFFFFF8800B088068, 0xFFFFF8800B0878C0, 0x1904FB, 0xFFFFF80002DBEB05)
    Error: NTFS_FILE_SYSTEM
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT file system driver
    Bug control description: This indicates there is a problem in the NTFS file system.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Saturday, may 10, 2014 3:33:49 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-28782-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Verification of error code: 0 x 34 (0x55F, 0xFFFFFFFFC0000420, 0 x 0 0 x 0)
    Error: CACHE_MANAGER
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a problem has occurred in the file system cache manager.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, may 10, 2014 3:29:40 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-5912-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x1A (0xFFFFFA800339B0A0, 41790, 0 x 0 x 0, 0xFFFF)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an error occurred serious memory management.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, may 10, 2014 2:49:28 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-54974-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x1A (0xFFFFFA80033A5C30, 41790, 0 x 0 x 0, 0xFFFF)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an error occurred serious memory management.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, may 10, 2014 2:40:44 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-8829-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x1A (0xFFFFFA8003335C10, 41790, 0 x 0 x 0, 0xFFFF)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an error occurred serious memory management.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, may 10, 2014 2:37:22 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-5506-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ABDAC5, 0xFFFFF88009801810, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, may 10, 2014 2:32:51 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\050914-7753-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x1A (0xFFFFFA8003389BE0, 41790, 0 x 0 x 0, 0xFFFF)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an error occurred serious memory management.
    This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Hello

    We have three controls compatible bug:

    MEMORY_MANAGEMENT (1A)

    This indicates that an error occurred serious memory management.

    Error checking 1A, {41790, fffffa800339b0a0, ffff, 0}

    - Parameter 1 of the bug check is 41790 indicating a page table was corrupted.

    3: kd > dt nt! _MMPFN fffffa800339b0a0
    + 0 x 000 u1:
    + 0 x 008-u2:
    + 0 x 010 PteAddress: 0xfffff6fb'40000050 _MMPTE
    + 0 x 010 VolatilePteAddress: 0xfffff6fb'40000050 empty
    + lock 0 x 010: 0n1073741904
    + 0 x 010 PteLong: 0xfffff6fb'40000050
    + 0 x 018 u3:
       + 0x01c UsedPageTableEntries: 0xffff
    + 0x01e VaType: 0 ''
    + 0x01f ViewCount: 0 "
    + 0 x 020 OriginalPte: _MMPTE
    + 0 x 020 AweReferenceCount: 0n128
    + 0 x 028 u4:

    UPTE has fallen below zero, which implies usually a driver caused the corruption (or faulty RAM memory).

    System_service_exception (3B)

    This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.

    This error has been linked to the excessive use of expanded memory and resulting from user mode graphics drivers enjambment and passing data incorrect of the kernel code.

    Bugcheck 3B, {c0000005, fffff80002abdac5, fffff88009801810, 0}

    3: kd > fffff80002abdac5 ln
    (fffff800'02abdac5)   nt! ExpInterlockedPopEntrySListFault16 |  (fffff800'02abdad0) nt! ExpInterlockedPopEntrySListEnd16

    The exception is produced in nt! ExpInterlockedPopEntrySListFault16.

    PAGE_FAULT_IN_NONPAGED_AREA (50)

    This indicates that invalid system memory was referenced.

    Bug control 0 x 50 usually occurs after the installation of a faulty hardware or installation failure of material (usually associated with defective RAM, either main memory, L2 RAM or RAM video cache).

    Another common cause is a defective system service installation.

    Antivirus software can also trigger this error, as can a corrupted NTFS volume.

    ---------------------

    Run Memtest for NO LESS than ~ 8 going on (several hours):

    Memtest86 +:

    Download Memtest86 + here:

    http://www.memtest.org/

    Which should I download?

    You can either download the ISO pre-built you want to burn to a CD and then boot from the CD, or you can download the automatic installer of the USB. What this will do is format your USB drive, make a boot device and then install the necessary files. Both do the same job, it's just you that you choose, or you have available (be it CD or USB).

    Note that some older generation motherboards do not support USB boot, your only option is CD (or floppy if you really wanted to).

    How Memtest works:

    Memtest86 writes a series of test patterns for most of the addresses of memory, reads the written data and compares it to find errors.

    The default pass is 9 different tests, varying in the modes of access and test data. A tenth test, bland, is selectable in the menu. He wrote all the memory with zeros, then sleeps 90 minutes before checking to see if the bits have changed (perhaps because of refresh problems). This is repeated with all those for a total time of 3 hours by pass.

    Many chipsets can report RAM speed and timings by SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclockee, Memtest86 can test that memory is free of error with these faster settings.

    Some hardware is able to report the status of the "PAT" (PAT: active or PAT: disabled). This is a reference to the Intel performance acceleration technology; There may be the BIOS settings that affect this aspect of memory synchronization.

    This information, if it is available for the program, can be displayed via a menu option.

    Other questions, they can most likely be answered by reading this excellent guide here:

    http://Forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

    Kind regards

    Patrick

  • Ntoskrnl.exe BSOD at random

    I get a BSOD caused by ntoskrnl.exe or ntfs.sys, with a lot of different bugs 0x0f and 0x0A 0x01E. I used WhoCrashed to help me find what it was, but in no avai.

    Here at random, take a few minutes to a few hours.
    Here are the logs of WhoCrashed

    Thursday, November 10, 2011 2:48:45 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110911-26130-01.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs + 0x213D8)
    Verification of error code: 0 x 24 (0xFFFFF88009D8C348, 0xFFFFF88009D8BBB0, 0x1904FB, 0xFFFFF80002EE2EEA)
    Error: NTFS_FILE_SYSTEM
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT file system driver
    Bug control description: This indicates there is a problem in the NTFS file system.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Thursday, November 10, 2011 2:48:45 AM GMT crashed your computer
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs + 0x213D8)
    Verification of error code: 0 x 24 (0xFFFFF88009D8C348, 0xFFFFF88009D8BBB0, 0x1904FB, 0xFFFFF80002EE2EEA)
    Error: NTFS_FILE_SYSTEM
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT file system driver
    Bug control description: This indicates there is a problem in the NTFS file system.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Thursday, November 10, 2011 2:18:09 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110911-19515-01.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs + 0x212A3)
    Verification of error code: 0 x 24 (0xFFFFF88008DD4708, 0xFFFFF88008DD3F70, 0 x 190477, 0xFFFFF80002EA5C84)
    Error: NTFS_FILE_SYSTEM
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT file system driver
    Bug control description: This indicates there is a problem in the NTFS file system.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Thursday, November 10, 2011 2:05:19 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110911-22682-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0 x 70590)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, November 9, 2011 11:39:15 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110911-20638-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x705C0)
    Bugcheck code: 0xA (0xFFFFF880029ED988, 0xFFFFF80002D205F1, 0x2, 0x0)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Thursday, October 27, 2011 7:49:38 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110911-25162-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x705C0)
    Bugcheck code: 0xD1 (0xFFFFF8808327B1DA, 0xFFFFF880042A41EA, 0x2, 0 x 1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a kernel-mode driver attempted to access pageable memory with a high IRQL.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Thursday, October 27, 2011 3:11:46 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\102611-21106-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0 x 70600)
    Bugcheck code: 0x3B (0xC0000005, 0x1, 0x0, 0xFFFFF88009B94300)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Let me know if I need to download the DPM

    Hello

    Doubt that its windows for millions would have the same questions.

    If you think that your Windows installation disc is damaged, try these as a test.

    This will give you a method to make and install from another disk as a test.

    Windows 7 Enterprise - 90 day trial
    http://TechNet.Microsoft.com/en-us/evalcenter/cc442495.aspx

    They will help make you the ERD that are bootable.

    If you need to repair disks - these help repair Windows not re-install.
    Often an ERD will help you when the recovery disk does not work.

    Download Windows 7 system recovery discs - charge now $9.75 for ISO
    images to make the discs.
    http://NeoSmart.net/blog/2009/Windows-7-system-repair-discs/

    How to create a Windows 7 - free system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    ========================================

    These make it bootable Linux disks with many public services:

    Hiren Boot CD
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    Rescue Kit Trinity
    http://trinityhome.org/home/index.php?wpid=1&front_id=12

    System Rescue CD
    http://www.SysRescCd.org/Main_Page

    Knoppix
    http://www.Knoppix.NET/

    Scan a Windows PC for viruses from a Ubuntu Live CD
    http://www.howtogeek.com/HOWTO/14434/scan-a-Windows-PC-for-viruses-from-a-Ubuntu-Live-CD/

    Use Ubuntu Live CD to backup files from your Windows computer dead
    http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • BSOD of ntoskrnl.exe and other issues

    It is a new construction, new CPU/motherboard, etc, have a new video card. Three hard drives are in my system (1 SSD and HDD 2). I don't really know where to start to look at what may be the issue. I thought it was the video card, so I replaced it, but I still get similar questions.

    The BSOD is sporadic and the question doesn't seem to be the same thing every time, but ntoskrnl.exe has developed a couple of times. What are the possible problems that I might have?
    Here's what WhoCrashed said on the more recent accidents:
    Friday, February 8, 2013 4:59:24 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\020713-8751-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag + 0x33F79)
    Bugcheck code: 0xA (0xFFFFF88042F698C0, 0xFFFFF80002AD574F, 0x2, 0 x 1)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc..
    Description: ATI Radeon driver in Kernel Mode
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google search: Advanced Micro Devices, Inc. IRQL_NOT_LESS_OR_EQUAL

    Friday, February 8, 2013 4:59:24 AM GMT crashed your computer
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
    Bugcheck code: 0xA (0xFFFFF88042F698C0, 0xFFFFF80002AD574F, 0x2, 0 x 1)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Thursday, February 7, 2013 21:41:43 this computer crashed
    crash dump file: C:\Windows\Minidump\020713-8564-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x7EFC0)
    Verification of error code: 0 x 50 (0 x 8, 0xFFFFFFFFFFFFFFFF, 0xFFFFFFFFFFFFFFFF, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that invalid system memory was referenced.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Tuesday, February 5, 2013 11:53:09 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\020513-9063-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x7EFC0)


    Verification of error code: 0 x 50 (0 x 8, 0xFFFFF80006BC3FF6, 0xFFFFF80006BC3FF6, 0 x 2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that invalid system memory was referenced.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, January 30, 2013 3:26:32 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\012913-9110-01.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl + 0 x 2333)
    Bugcheck code: 0xD1 (0xD, 0x301A460, 0x6FD35E33, 0x1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: DirectX Graphics Kernel
    Bug control description: This indicates that a kernel-mode driver attempted to access pageable memory with a high IRQL.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Monday, January 28, 2013 10:35:18 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\012813-8314-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x7EFC0)
    Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002AE3305, 0xFFFFF8800DEEA090, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, January 26, 2013 4:26:54 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\012513-9500-01.dmp
    This was probably caused by the following module: hal.dll (hal + 0 x 5472)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: Hardware Abstraction Layer DLL
    Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Friday, January 25, 2013 05:35:47 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\012413-11622-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x705C0)
    Bugcheck code: 0x3B (0xFFFFF80002A91846, 0xFFFFF8800CCB9600, 0xC0000096, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, January 23, 2013 05:06:04 GMT crashed your computer
    crash dump file: C:\Windows\Minidump\012213-9328-01.dmp
    This was probably caused by the following module: pci.sys (pci + 0x25F1)
    Bugcheck code: 0xA (0 x 4722, 0xFFFFF80002ACEF85, 0 x 2, 0 x 1)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\pci.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Plug-and - Play PCI enumerator
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Dan you have 5 different causes there. May be an indication of Malware.
    To eliminate this possible cause, please download the free version of Malwarebytes.

    Update immediately.
    Do a full scan of the system
    Let us know the results at the end.

    http://www.Malwarebytes.org/products
  • ZBook 17 G3: G3 Thundberbolt 3 dock of Zbook 17 questions

    Has anyone gotten the 200W 3 Thunderbolt Zbook dock and all managed to make it work?  I recently took delivery (a few months late) and cannot operate.  When I plug it (and I made sure each driver I have is also present on the HP site), I start running in a series of questions.

    • Device Manager indicates an unknown device which is shown with an id of vid_174c & pid_3074, which should be a hub 3074 ASMedia superspeed, but none that I try to get the drivers not installed works for this device.
    • All of the USB ports on the laptop stop responding
    • My connected monitors appear, but in Device Manager, I see two copies of the monitors connected through the dock, and each has an exclamation point that the device drivers are not installed.
    • My ethernet seems to work fine
    • Try to install any sort of updated drivers (found in various places on the web) results ASMedia a BSOD
    • The laptop will be bad shut down or restart with the cable in place.  Forcing a hard stop (power button for several seconds) sometimes results the laptop is able to start and other times it simply crashes to the POST screen.
    • Unplug the docking cable, while the laptop is booted up only shows nothing unplugged.  a reboot is required (usually a hard reboot) to get actually the mobile register that the dock is disconnected.
    • Similarly, sometimes after a restart, the laptop will not register when I plug the dock, unless I have successfully completed a cycle of full restart where the laptop is connected to windows without the dock, and then been rebooted (no hard restart) and connected in a second time.

    My current setup is a proc xeon 64 GB of RAM and the graphics card NVidia M4000M (running in only discreet mode via the BIOS settings).  The only ones I haven't installed drivers are Intel video drivers, because I have disabled hybrid graph.

    I'll add a link to the other thread, which has been more active lately, essentially dealing with the same issues.  In this way, we have at least a place to continue the discussion...

    http://h30434.www3.HP.com/T5/business-notebooks/HP-Zbook-Thunderbolt-3-dock-USB-ports-not-working/TD-p/5613457

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